Overall Customer Rating
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 733 reviews
5 Stars
440
4 Stars
195
3 Stars
40
2 Stars
26
1 Star
32
733  reviews)
Features
4.3 out of 5
4.3
Ease of Use
4.5 out of 5
4.5
Durability
4.4 out of 5
4.4
(733 Reviews)
88%of customers recommend this product. 
(
644 out of 733
)
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Overall Customer Rating
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 733 reviews
5 Stars
440
4 Stars
195
3 Stars
40
2 Stars
26
1 Star
32
733  reviews)
Features
4.3 out of 5
4.3
Ease of Use
4.5 out of 5
4.5
Durability
4.4 out of 5
4.4
(733 Reviews)
88%of customers recommend this product. 
(
644 out of 733
)
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    Overall 4 out of 5 4 out of 5
    Great value for the money.
    January 18, 2012
    ByCybersprocketsfromBoise, ID
    One drawback and it it is probably not limited to this model - I... (Show full review)
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    Overall 4 out of 5 4 out of 5
    Great value for the money.
    January 18, 2012
    ByCybersprocketsfromBoise, ID
    One drawback and it it is probably not limited to this model - I... (Show full review)
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Garmin NUVI255WT
on January 26, 2010
Posted by: BennyD
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from Dayton, OH
This is a great product. However, I have had trouble uploading the new map updates that came with it. In fact, after over an hour on the phone with the tech center (which, by the way, were excellent and spoke English), it was decided I should return the unit for a different one. The new one is working just find but I am afraid to try to update the map for fear I will have the same problem. The problem was that after about 7 seconds of uploading, the Garmin would shut off. Otherwise, I highly recommend this product
What's great about it: Provides travel routes about which I had not considered
What's not so great: uploading new maps
I would recommend this to a friend!
Durability
4 out of 5
4
Ease of Use
4 out of 5
4
Features
5 out of 5
5
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  • My Best Buy® Member
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Customer Rating
5 out of 5
5
Good device
on January 26, 2010
Posted by: Shona
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from Jersey
I like all aspects of this device - you can update it online, and the directions are concise.
What's great about it: Easy to set up, easy to understand, good directions, good battery life
What's not so great: sometimes satellite connection is slow
I would recommend this to a friend!
Durability
5 out of 5
5
Ease of Use
5 out of 5
5
Features
4 out of 5
4
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Customer Rating
5 out of 5
5
Thrilled
on January 26, 2010
Posted by: blessedbyreliv
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from Orange, CA
Gave to our kids for Christmas and they called to tell us it was the best gift ever. Easy to set up, easy to use, accurate. They love them!
What's great about it: Easy to set up, easy to use
I would recommend this to a friend!
Durability
5 out of 5
5
Ease of Use
5 out of 5
5
Features
5 out of 5
5
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Customer Rating
4 out of 5
4
Good overall
on January 26, 2010
Posted by: scooter186
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from Chicago, IL
This is the second GPS I have owned, but I have seen and used many.
Positives:
Overall, I will say it is a good deal for the price. It includes all the standard features you would expect from a typical Garmin GPS, and it was so easy to use that we just got another one for my mom (who has never used a GPS in her life). Generally, I have found that Garmins are quicker to load and more user-friendly than any other model out there.
Negatives:
1) The traffic feature is usually about an hour behind, and therefore wrong about 75% of the time. But I'll cut them some slack because the technology is new.
2) The "points of interest" search feature seems to only work when it feels like it. I've had a hard time searching for relatively easy venues (i.e. United Center), and it usually takes more than one search to find what you're looking for. Don't expect to find any small or new businesses with it. Again, new technology but much to be improved.
What's great about it: User friendly, good maps and navigation
What's not so great: Traffic feature and "points of interest" feature a work in progress
I would recommend this to a friend!
Durability
4 out of 5
4
Ease of Use
4 out of 5
4
Features
4 out of 5
4
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Great GPS
on January 27, 2010
Posted by: KathyC123
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from Chicago
I bought the Garmin friction mount and it works great with it.
What's great about it: The screen is easy to see see and the GPS is easy to use.
What's not so great: The suction mount does not always stick well, but just get the Garmin dashboard friction mount and it's great.
I would recommend this to a friend!
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  • Best Buy Business User
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Customer Rating
4 out of 5
4
Use it almost daily.
on January 28, 2010
Posted by: GIGI36
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from Philadelphia
I got this gps mainly for my job. I'm a social worker, and I make home visits all over the city of Philadelphia. I got tired of going online and printing out directions for all of my home visits and case openings, so I decided to get this as a X-mas gift to myself. This unit was really easy to setup. Even though there's no user manual included in the box, you truly don't need one. This unit is very intuitive, and almost anyone can figure out how to use it just from playing with it for 5-10minutes. I wish a USB cable came with it, but you can buy one easily while you're at Best Buy. I got the free map update, but it did take forever to finish downloading everything. It took about an hour and a half to complete the update. I use this GPS alot, as I make a number of visits every month to addresses in parts of the city I'm not too familiar with. I've never gotten "lost" when using my gps, and I'm sure it has saved me much time and gas. It also has shown me better routes to clients' homes that I'm already familiar with. I realized that for a few of my clients, I was not driving the quickest/shortest route. I also like to use the points of interest feature often. I spend some days out in the field making visits all day, and sometimes need to find a place to have lunch, get gas, or use the bathroom. I think this unit is best for those who want a unit to get them where they need to go, with a few nice features. If you're a real "techie", and are looking for something with tons of extra useless features, this probably would not be the best choice.
What's great about it: easy to set up, easy to use, price
What's not so great: doesn't come with USB cable, map updates take FOREVER
I would recommend this to a friend!
Durability
5 out of 5
5
Ease of Use
5 out of 5
5
Features
4 out of 5
4
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Customer Rating
5 out of 5
5
Nice GPS
on January 29, 2010
Posted by: UB
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from WW, RI
Picked this GPS for a gift for Christmas. It was on sale online only, what a great price, have not seen the price as low yet. Have used the GPS a few times and we are quite happy with it. Very simple to setup at the start and easy to use. Recaluculates quite quickly once you go off the original route. It has "Live Traffic Updates", great when heading into Boston. Great purchase and great find!
What's great about it: Was quite easy to setup and simple to use. Plus it had a great price.
What's not so great: Nothing yet!
I would recommend this to a friend!
Durability
5 out of 5
5
Ease of Use
5 out of 5
5
Features
5 out of 5
5
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Customer Rating
4 out of 5
4
Garmin 255wt
on January 29, 2010
Posted by: dcwoody153
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from California
1)The unit's speaker is not clear enough at high volumes, so when you turn it up, it gets distorted.
2)It seems to always want to put me on a certain highway, instead of just giving me a direct route.
3)It seems to take awhile to acquire a satalite.
Overall, a great unit, and nice to have with you. It would just be nice if those issues were addressed.
What's great about it: Get's me to where I'm going
What's not so great: speaker quality
I would recommend this to a friend!
Durability
5 out of 5
5
Ease of Use
5 out of 5
5
Features
5 out of 5
5
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