sanus.com Customer Reviews Collected from sanus.com
Sanus - Premium Full-Motion TV Wall Mount for Most 40" - 50" TVs - Extends 18" - Black
Average Customer Rating:
3.9 out of 5
3.9
Open Ratings Snapshot
Rating breakdown 28 reviews
5 Stars
13
4 Stars
7
3 Stars
3
2 Stars
3
1 Star
2
75%of customers recommend this product. 
(
21 out of 28
)
Customer Reviews for Sanus - Premium Full-Motion TV Wall Mount for Most 40" - 50" TVs - Extends 18" - Black
Customer Rating
5 out of 5
5
Great Product and Excellent Customer Service
on December 5, 2016
Posted by: Daniel
from Doylestown, PA
Gender:Male
I purchased the VMF518 2 years ago and have loved it ever since. I recently needed to replace that TV in the bedroom and found that one of the mounting bolts stripped into it and I eventually had to cut it out. I contacted the Sanus support team for help late on a Sunday evening and was surprised when I received an email back within 20 minutes or so. By Monday morning new parts were on the way. Soon, my wife will be back upstairs watching Bravo!
Pros: Easy to Use, Good Quality, Meets Expectations
I would recommend this to a friend!
Features
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting sanus.com
Customer Rating
5 out of 5
5
Rock Solid
on December 3, 2015
Posted by: Raybie
from Coral Springs, FL
Gender:Male
Had mine installed by Nerds MD and it went very smooth. Had it mounted onto outside wall so it went into block. Convinced I could hand on the unit with the TV and it would not come off wall. Only suggestion would be to make the channel for cables larger. 4 HDMI cables won't fit. Had to zip tie to arm. Ordered BF31-B1 to finish off install. Picture shows we need them.
Pros: Good Quality, Easy to Use, Meets Expectations
Cons: Expensive, channel for wires too small
I would recommend this to a friend!
Features
4 out of 5
4
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting sanus.com
Customer Rating
3 out of 5
3
Sanus is usually great- this model was not
on October 1, 2019
Posted by: BWAE
Purchased this mount for a 43" Sony TV- everything matched for the VESA pattern and both sites matched this as a good mount for the TV. The middle bar on the bracket does not accommodate as needed and we had to modify it due to it sticking out from the bottom. This should have been a simple installation, but this mount was not truly designed to accommodate 40"-50" TV's with the installation issues we ran into with this mount.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Quality
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting sanus.com
Customer Rating
5 out of 5
5
Awesome and worth it
on April 17, 2015
Posted by: omgzac
from Topeka, KS
Gender:Male
It's almost been a year since I bought this tv wall mount and I would buy it again if I had a second chance. Simply buy it for the 18.97" of space it gives you between your wall and your tv. It takes the guess work out of any and all tv hookups befind the tv.
Pros: Easy to Use, Meets Expectations, Good Quality, 18.97" of space between your wall and tv, solid
I would recommend this to a friend!
Features
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting sanus.com
Customer Rating
4 out of 5
4
Mounting spacers and tension screw
on January 1, 2014
Posted by: ChrisNMV
from Little Chute, WI
Gender:Male
Overall the unit went together well and works well on the wall. The spacers sent with the unit did not fit our TV with the screws provided. I had to cut two of the mounting spacers down to 1/2" in order to get the lower mount to work. The upper mount had the screws recessed in the back panel so that they fit perfectly as designed. The lower bracket would not fit no matter what I tried. There was nothing in the instructions to mention what to do if this came up. After cutting one spaced in half the mount proceeded quickly.
The tension screw will not hold the level position and each time the unit is swiveled you have to recheck it for level.
Pros: Easy to Use, Meets Expectations, Good Quality
I would recommend this to a friend!
Features
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting sanus.com
Customer Rating
4 out of 5
4
Good product, but a little expensive
on January 30, 2014
Posted by: Retired
The instructions in the installation manual were good and easy to follow. After mounting the bracket and TV we couldn't get the TV not to tilt. Tried adjusting the tension screw and found it unmovable. Called the company and were told it was overtightened in manufacturing and likely broken. They were accommodating and sent a new bracket overnight. Installed the new bracket and adjusted the tension screw and it works well. We followed the instruction manual closely, but in the end had multiple bolts and washers left over. The design is massive and quality of the product seems to be well made.
Pros: Easy to Use, Good Quality
Cons: Expensive
I would recommend this to a friend!
Features
5 out of 5
5
Quality
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting sanus.com
Customer Rating
4 out of 5
4
Looks Like a Solid Mount
on April 12, 2014
Posted by: Clint
from Michigan
Gender:Male
One early issue - tilt works OK as does full motion feature ... but when you find your position it is too easy to knock it from horizontal position. Would be nice if there was a set screw or something to fix it in horizontal mode
Pros: Easy to Use, Good Quality
Cons: see comment above, maintaining in horizontal mode
I would recommend this to a friend!
Features
5 out of 5
5
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting sanus.com
Customer Rating
5 out of 5
5
Works Great - Easy Install
on April 20, 2014
Posted by: BeachShark
from Nashville, TN
Gender:Male
My installation was a snap and the directions were simplistic and straight forward. If i had to complain about anything it was the stud finder that came with the product. I don't think it was me but i could get a sense that the magnet was picking up any of the drywall screws. I tired it for about 2 minutes and and then I went and got my real stud finder. Other then that it went up great and the television locked on to the mounting bracket with first try.
Pros: Easy to Use, Good Quality
Cons: stud finder
I would recommend this to a friend!
Features
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting sanus.com
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