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Customer Reviews Collected from sanus.com |
Sanus - Premium Full-Motion TV Wall Mount for Most 40" - 50" TVs - Extends 18" - Black
Average Customer Rating:
3.9
Rating breakdown 28 reviews
5 Stars
13
4 Stars
7
3 Stars
3
2 Stars
3
1 Star
2
75%of customers recommend this product.
(
21 out of
28)
Customer Reviews for Sanus - Premium Full-Motion TV Wall Mount for Most 40" - 50" TVs - Extends 18" - Black
Customer Rating
5
Rock Solid Mount
on March 17, 2016
Posted by: Rocket
I used this product to mount my Sony flat screen. I had no issues with the instructions and the mount fit exactly as expected. The mount is shipped with everything a person would need to mount their tv to a permanent structure except basic tools. No trips to the hardware store for some oddball tool or fancy fastener. I custom mounted mine in a cabinet by fabricating an artificial wall structure to hold up the mount. The HeightFinder feature provided on the website was extremely helpful in determining where the final height and depth would be inside the cabinet. After completion, the finished dimensions were within a 1/4" of design. Smooth operating and rock solid - the cables even seem to tuck behind the tv without the need for zip strips and special loops.
Pros: Good Quality
I would recommend this to a friend!
Features
5
Quality
5
Value
5
Written by a customer while visiting sanus.com
Customer Rating
2
on December 7, 2013
Posted by: customer
you know, overall this swivel mount is fine. easy instructions. quick install. tv is mounted securely.
However, the tension mechanism that keeps the tv level and tilted where you want it is completely unacceptable. It will not tighten to a level where the tv is level and stays level when you turn it to point another direction. I'll need to physically level the tv every time I turn the tv.
I warn anyone who buys the swivel mount of the deficiency of this feature...
Cons: Low Quality
No, I would not recommend this to a friend.
Features
3
Quality
1
Value
3
Response from sanus.comBy Ross, Sanus Tech, December 9, 2013
Sorry for the trouble we have a fix in place for this. Please call me if you'd like more details.
Written by a customer while visiting sanus.com
Customer Rating
5
Easy install
on April 28, 2015
Posted by: bobk9979
from Irvine, CA
Gender:Male
Other than several rechecks of my measurements along with using the height-finder on the website, this was a very easy installations. I had no problems at all. I would highly recommend this product.
Pros: Easy to Use, Meets Expectations, Good Quality
I would recommend this to a friend!
Features
5
Quality
5
Value
5
Written by a customer while visiting sanus.com
Customer Rating
2
SANUS VMF518 faults
on October 14, 2014
Posted by: Strategia
This mount should does not tilt and never stays level. I don't like the fact only one screw controls most, if not all, functions. I don't recomentd this full-motion mount; you're better off purchasing a swivel-only wall mount. Hopefully this type of mount will remail level and still have the option to turn. Tilt is NOT a good function for this mount.
Cons: Low Quality, does not tilt
No, I would not recommend this to a friend.
Features
2
Quality
2
Value
3
Written by a customer while visiting sanus.com
Customer Rating
3
Didn't fit my Vizio 40" TV
on May 4, 2014
Posted by: RedBeard
from Delavan WI
Gender:Male
I purchased this at Best buy by the recommendation of the sales person. I wanted a mount that would allow the TV to swing out from the wall at a 90 degrees. But when I went to mount my Vizio E400i B2 TV to the bracket, I found the side to side was OK but the top rail would not get close enough to the bottom rail. So I mounted it to the two screws used to mount the TV base but again it did not line up with the holes in the mounts vertical bracket. I ended up drilling and tapping my own holes. Then I had to saw off the bottom of the bracket that hung down three inches below the TV.
Although this was recommended for a 40 - 50 inch TV I think it was not sized correctly. If it was not an hour each way to the dealer that sold it to me I would have returned it. This should not be sold with the Vizio TV.
Although this was recommended for a 40 - 50 inch TV I think it was not sized correctly. If it was not an hour each way to the dealer that sold it to me I would have returned it. This should not be sold with the Vizio TV.
Pros: Good Quality
Cons: Expensive, Difficult to Use
No, I would not recommend this to a friend.
Features
4
Quality
4
Value
3
Response from sanus.comBy Michael Applen, SANUS Care Team, May 8, 2014
Hello RedBeard, Thanks so much for your feedback and for buying a SANUS brand TV mount. We are sorry to hear about your experience. We hope to provide our customers with a simple install and a great product experience. We want the chance to resolve this for you, and ask that you call us at 877.894.6280 or email us at Care@Sanus.com with your contact info and someone from our SANUS Care department will be happy to assist. Thanks again.
Written by a customer while visiting sanus.com
Customer Rating
1
Didn't fit my 'approved' Sony television
on December 3, 2015
Posted by: greg968
from Williamston, MI
Gender:Male
Thanks for the product support but in the end the mounting didn't fit my Sony television even though the website said it would. Slotted holes would help.
Pros: Good Quality
No, I would not recommend this to a friend.
Features
1
Quality
5
Value
2
Written by a customer while visiting sanus.com
Customer Rating
3
Not Enough Tilt
on July 1, 2014
Posted by: Plumber
from Bothell, WA
Gender:Male
Said it was full motion. I have to mount this TV high, as it is in the dining area and we need to get it out of the way. Only seems to tilt a few degrees. Outside of that it was easy to hook to the tv and easy to install. Directions were better than average. DID NOT LIKE THE REGISTRATION POCEDURE!! Why do I have to create an "account" and make a long involved password. All I want to do is register the product for warrentee purposes
Pros: Easy to Use
Cons: Expensive
I would recommend this to a friend!
Features
3
Quality
2
Value
2
Written by a customer while visiting sanus.com
Customer Rating
2
Very disappointing
on May 27, 2014
Posted by: Brad
from Denver, CO
Gender:Male
This mount is of poor quality the Mount has one screw that controls everything which the screw easy strips there should be a knob that is more user friendly like the cheaper models. Overall not impressed should be much better quality for the cost you're not getting your moneys worth. Will not buy again.
Cons: Expensive, Low Quality
No, I would not recommend this to a friend.
Features
2
Quality
1
Value
1
Response from sanus.comBy Sanus, May 28, 2014
Hello, sorry for the trouble. If there is anything I can help with please give me a call 1-800-359-5520 opt 1.
Ross
Sanus Tech
Ross
Sanus Tech
Written by a customer while visiting sanus.com