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Customer Reviews Collected from foodsaver.com |
11" Roll for FoodSaver Vacuum Sealer - Clear
Average Customer Rating:
4.8
Rating breakdown 1,961 reviews
5 Stars
1,766
4 Stars
121
3 Stars
19
2 Stars
16
1 Star
39
97%of customers recommend this product.
(
1,282 out of
1,321)
Customer Reviews for 11" Roll for FoodSaver Vacuum Sealer - Clear
Customer Rating
1
It seems the bags have been changed
on August 25, 2016
Posted by: DebR
from California, United States
Gender:Female
I have used FoodSaver for decades now and over the last couple of years had more and more trouble with my machine not being able to vacuum. They seal just fine but the vacuum has not worked well or at all in the last 3 machines I've had. I now have 2 machines which do not work. By chance, I grabbed an older bag I had been reusing for something unrelated and realized that the bag has a texture on one side, whereas the newer bags are smooth on both sides, textured on one interior side. So for giggles, I turned my bag inside out and put my spoon in it and voila, it vacuumed every single time I tried it. Put my items back into an inside out bag and once again it vacuumed 1st time, but it did not seal. After trying several times I did manage to get a decent seal on a non-food item. This leads me to believe that my 2 non-working machines are just fine, it's the newer style of bags being sold that are the culprit. I still have a freezer full of non-vacuumed bags of food that are getting freezer burnt since I can't vacuum them. I will be looking to other manufacturers for a better product of freezer bags. I had bought some at a discount store a couple yrs back and they were much superior to FoodSavers. I will try to find those again now so I can once again use my machines.
No, I would not recommend this to a friend.
Response from foodsaver.comBy FoodSaver, Customer Care, August 30, 2016
Oh no, this is not what we want to hear. Our bags are created with channels to maximize the amount of air removed and the multi-layer construction, blocks moisture and oxygen. FoodSaver bags a strong and reliable, and should protect your food and non-food items from freezer burn, dust, dirt, and more. The heat seal bags are also strong enough to simmer and microwave! We would love a chance to restore your faith in our bags and rolls, call us at 1-877-777-8042. We are here Monday-Friday 8am-8pm, and Saturday 9am-6pm EST. Thanks!
Written by a customer while visiting foodsaver.com
Customer Rating
1
New style/material is a FAIL
on November 23, 2016
Posted by: Rodh
from North Dakota, United States
The older style bags were had an embossed surface on the inside AND outside of one surface of the roll. The latest batch I purchase are embossed on the inside only. I had used the old style rolls regularly for sous-vide cooking with only a couple of minor leaks (zero failures if I double seal). The new style rolls have failed EVERY TIME, even when double sealed. Worse, they are often failing in an epic way, such as the entire 11" double seal will open. Cook temps have been under 160 F., whereas the old style held up to extended 185 F. immersions. So, if you sous-vide, the new style bags will not work. I will be returning remaining supply and looking for an alternate supplier.
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy FoodSaver, Customer Service, December 1, 2016
We truly sorry to hear about your latest experience with our heat-seal rolls. Our brand has been well known for the quality and durability of it's product, and we want to every customer to live the FoodSaver experience. Please give us a call at our toll free number (877) 777-8042 and we will get this taken care of for you. For your convenience we are here to help you Mon-Fri 8am-8pm and Sat 9am-6pm EST. We look forward to hearing from you!
Written by a customer while visiting foodsaver.com
Posted by: coop067
from Mountain Top, PA, United States
Gender:Female
Verified Purchase:Yes
Didn't meet expectations, air seeps in through sides, so you need to seal all sides before using. Not worth buying, can get better ones on eBay.
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy FoodSaver, Customer Service, January 17, 2017
We're sorry to hear the rolls did not perform up to the expectations! This is not the experience we like to hear from our customers. Please give us call at our toll free n umber (877) 777-8042 and allow us get this taken care of for you. Our hours of operations are Monday-Friday 8am-8pm and Saturday 9am-6pm EST. We look forward to assisting you!
Written by a customer while visiting foodsaver.com
Posted by: Hotdog
from Sierra Vista, AZ, United States
Gender:Male
Verified Purchase:Yes
The material has too many wrinkles.
It is very hard to use as the wrinkles allow air into the bag. I had to streach the material and after several attempts to get the bags sealed.
It is very hard to use as the wrinkles allow air into the bag. I had to streach the material and after several attempts to get the bags sealed.
I would recommend this to a friend!
Value
2
Response from foodsaver.comBy FoodSaver, Customer Service, February 7, 2017
Thank you for bringing this to our attention! Our bags are designed with textured side to allow a better flow of the air out of bag when you're vacuum sealing, and we would love to help you get this taken care of. Please give us a call at (877) 777-8042 and allow one of our specialist look further into this for you. We are available Mon-Fri 8am-8pm and Sat 9am-6pm EST. We look forward to assisting you!
Written by a customer while visiting foodsaver.com
Posted by: kenji
from San Antonio, TX, United States
Gender:Male
Verified Purchase:Yes
Purchased about a month ago and love it already. Seals food well and quickly.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: jbac
from Rochester, NY, United States
Gender:Female
Verified Purchase:Yes
Perfect for my needs, keeps my freezer meat fresh straight from the grocery store!
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: skydog2112
from Montgomery,Alabama
Gender:Male
Verified Purchase:Yes
Really good bags.Make the size you want.These are number one!
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: farmers2
from Dillsboro, IN
Gender:Male
Verified Purchase:Yes
Prior to purchase, I thought the idea had some merit. However, I store my wine bottles on their SIDES in a temperature controlled wine cooler and according to the (after purchase) info, that should not be done. That information should be provided in your ad.
No, I would not recommend this to a friend.
Value
2
Response from foodsaver.comBy FoodSaver, Customer Service, May 23, 2017
We thank you for your feedback! Your concerns and suggestions will be forwarded over to the appropriate department for their review. Please be sure to place the bottle on the standing position to avoid spillage. If you should assistance, feel free to chat with us through our live chat here on the website. Our customer care team is available Mon-Sat 9am-6pm, EST.
Written by a customer while visiting foodsaver.com