Overall Customer Rating
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 290 reviews
5 Stars
231
4 Stars
42
3 Stars
6
2 Stars
0
1 Star
11
290  reviews)
Features
4.6 out of 5
4.6
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
(290 Reviews)
95%of customers recommend this product. 
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276 out of 290
)
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Overall apc.com Rating
apc.com Rating: Overall apc.com Rating
4.4 out of 5
Overall apc.com Rating
apc.com Rating: Overall apc.com Rating
4.4 out of 5
Overall Customer Rating
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 290 reviews
5 Stars
231
4 Stars
42
3 Stars
6
2 Stars
0
1 Star
11
290  reviews)
Features
4.6 out of 5
4.6
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
(290 Reviews)
95%of customers recommend this product. 
(
276 out of 290
)
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4.4 out of 5

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  • Tech Insider Network
Customer Rating
4 out of 5
4
Good Device for the money
on December 23, 2010
Posted by: Mattman385
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from Houston, TX
A word of warning to new buyers, this is a battery device and I would not put lots of stock in the battery times. I am running about 290 watts on a home theatre system and I get around 20 minutes. Really just enough time that if the main power does not come back on within a few minutes I can shut off the equipment. This will not help you finish the hour long TV show or continue working on a computer for hours. Secondly, you must fully charge the battery PRIOR to use. The instructions do not tell you this. Fully charge before you plug up any devices. Just plug it in the wall and turn the power OFF. Wait 24 hours. I failed to do this and the battery failed to re-charge the first time after a test. It was not a big issue, I just unplugged the unit then plugged it back into the wall and it fully charged in about 12 hours. Thirdly, I found the APC technical support to actually be helpful and easy to communicate with. The one thing to remember, these battery times are estimates at best. I would buy 3 time the wattage power you need to feel good about the unit. Finally, I got very lucky my TV worked with the unit. Most new TVs will not work because they need a "pure sinewave". A sinewave is the cycle that defines the AC frequency be it 50Hz or 60Hz.. Well this unit uses a "stepped sinewave" which is not exactly like the current coming out of your wall plug. I would suggest just simply trying it and if it does not power the TV on battery (the TV will just not come on during battery time) then return it. APC sells a "Smart UPS S series" line that will work and produces the "pure sinewave"
I would recommend this to a friend!
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Customer Rating
1 out of 5
1
Known Incompatibilities - but no warnings...
on September 1, 2010
Posted by: bezimmer
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from Northern VA
This unit is a replacement for a smaller and older competing model I've owned for years. I bought it based entirely on the good reviews here and it's attractive features. 780W, slim design, Green features, plenty of outlets - very nice package and price. But guess what?
a) You're not allowed to put a surge protector between your device and the Back-Ups (OK, I guess)
b) You're not allowed to put an extension cord between your device and the Back-Ups (huh?)
c) You'd better try and figure out if your computer (yes, your computer) is compatible. I have a high end workstation - big national brand with four letters in its name. Apparently this PC's power supply doesn't tolerate "dirty" power - and by their own admission - APC says this Back-Ups battery power is dirty. (Nice feature for a back up system)
Forget the chat line. Useless. Forget pre-sales technical support. Won't talk to you without an exact APC model number and serial number.
So, here's the deal. All batteries produce DC current. In order to convert that to AC you need something called a rectifier. The rectifier in this Back-Ups produces an AC signal that is described as a "Stepped Approximation to a Sine Wave." Meaning it produces a bunch of little (digital) square waves to try and approximate (fake) a smooth sine wave. The degree of smoothness determines the "cleanliness" of the power. So what?
So I prepared to run a self test once I got everything running and the battery fully charged. I liked the PowerChute software-it told me my load was 325W v. the 780W capacity of the Back-Ups. Plenty of room to spare. Hit go, and the PC's power was interrupted causing it to crash. Didn't expect that. Did a test with just a lamp. Worked fine. Tried the PC twice again with smaller loads - same result. Called to see what give's and was finally told, after much non-sense that certain ****-brand coomputers had power supplies that were intolerant to dirty power and that APC was researching the problem (these computer models are top of the line and their latest and greatest).
I was offered the opportunity to buy a Smart-Ups for hundreds more. No thanks.
Customer service was awful. A real surprise for a company with an otherwise good reputation. My beef is I'm supposed to know that their "Stepped Approximated Sine Wave" is incompatible with my computer. Right. Show me the wave form and maybe I'll figure that out on my own. Face it, they use an el cheapo rectifier. Only the most critical component in that system, next to the battery. No thanks.
Even if your computer tolerates this AC signal I cannot, for a moment, believe it's good for your power supply. As Elmer would have said, "Be verwee, verwee carefuul." Hopefully Best Buy will take this back - APC said I couldn't ship it back to them. Really? Wow! Really.
What's great about it: Size, features, quiet
What's not so great: Doesn't work with known incompatible computers, cust. svc.
No, I would not recommend this to a friend.
Features
5 out of 5
5
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Customer Rating
4 out of 5
4
For The Price - A Good Unit
on August 31, 2011
Posted by: bonajazz
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from Fayetteville, NC
I own three of the APC 1300 units and am getting ready to purchase a fourth from my local BB. Two of my units are about one year old and have been working fine with no problems. My third unit developed an internal fault at about 8 months old. I got online and emailed APC telling them of my problem and giving them the fault code displayed on the front panel. Since I had registered my warranty with APC, within one day I received an email back from APC. They informed me that a new unit was on its way to me and giving my instructions on how to return the defective unit (after I had received my new one). Within four day, my new unit was here, I installed it, and it has been working fine ever since. Everone at APC, that I communicated with, was very nice and easy to get along with. If you register your unit with them, they do stand behind their warranty.
What's great about it: Easy setup and operation.
What's not so great: Nothing.
I would recommend this to a friend!
Features
5 out of 5
5
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Customer Rating
5 out of 5
5
APC 1300VA Battery Back-Up System
on March 19, 2010
Posted by: jt1953
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from Kettle Falls, Washington
First off, I like the looks of the UPS. It's sharp and does the job I expect it to do at a reasonable price. It's used as a power back up for a relay system in wireless internet. I have one in my base tower box and in the relay and have had no problems with either of them.
What's great about it: You can see it's performance on screen. best value for your buck. Nice looking case.
What's not so great: Can't find anything wrong yet and this is my second one.
I would recommend this to a friend!
Features
5 out of 5
5
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Customer Rating
4 out of 5
4
Works as advertized
on January 24, 2010
Posted by: TeeJay410
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from Balto, MD
I'm running an Alienware system with a 1000 watt power supply, an external USB hard drive (in addition to the other 2 drives in the system) and a 26" LCD monitor. The information stated that a gaming system (which I consider this to be) should last about 20 minutes on battery. Instead, I'm closer to 11 minutes, which they advertise is applicable to an X-Box or a 40-some inch TV. Still, it works and gives my system enough time to shut down in a power failure. I also like the LCD display on the front that gives me the status on the incoming power, the battery life and the relative load on the UPS.
What's great about it: Like the number of battery outlets available and LCD status screen
What's not so great: Doesn't last quite as long as I had hoped
I would recommend this to a friend!
Features
4 out of 5
4
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Customer Rating
5 out of 5
5
Battery Backup System
on March 13, 2010
Posted by: Tommyk01
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from Central, CT
This is a very good battery backup system for the price. An additional feature that I was not aware of is this unit conditions the out going power so that your computer and accesseries are not subjected to fluctuations with the incoming power. The PowerChute software monitors your system and performs power tests to make sure everything is operating as it should. I would fully recommend this product.
What's great about it: Easy to set up. I love the PowerChute software
What's not so great: None so far.
I would recommend this to a friend!
Features
5 out of 5
5
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Customer Rating
5 out of 5
5
Great UPS
on May 20, 2010
Posted by: MePC
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from Austin, TX
Does its job very well. Purchased this item to power a cable modem, router, NAS, & office PC in case of power outage. Nice features, looks sleek, and solid performance of "cleaning" AC line voltage. The only con I have is its rear plug spacing, for transformer mounted plugs, but that can be resolved with very small extensions.
What's great about it: Does its job!!
What's not so great: Rear receptical spacing, heavy.
I would recommend this to a friend!
Features
5 out of 5
5
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Customer Rating
5 out of 5
5
Tall and Silent
on March 21, 2010
Posted by: CaptBavaria
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from Thousand Oaks, CA
Needed a unit that sits on the desktop - not enough room behind the desk. The APC 1300VA is a handsome unit, whose size accommodates the number of outlets I needed - including a couple of "bricks". Have already had one power spike in my home - the power dropped for one second, then returned, and the unit worked as designed - keeping my iMac and external hard drives operating. The displays are useful and informative, and light up only on demand. And the unit is dead silent.
What's great about it: Attractive enough to sit on the desktop - yet small desktop footprint, comprehensive display information
What's not so great: Large depth limits desktop placement
I would recommend this to a friend!
Features
5 out of 5
5
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