apc.com Customer Reviews Collected from apc.com
APC - Back-UPS XS 1300VA Tower UPS - Black
Average Customer Rating:
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 79 reviews
5 Stars
51
4 Stars
18
3 Stars
3
2 Stars
3
1 Star
4
91%of customers recommend this product. 
(
72 out of 79
)
Customer Reviews for APC - Back-UPS XS 1300VA Tower UPS - Black
Customer Rating
1 out of 5
1
Doesnt appear to function as a UPS
on January 4, 2011
Posted by: Ryan
from Atlanta
The APC UPS i had before this lasted 3 years before my first issue and that was just that I needed to replace the battery.
This one completely died by day 3. No errors. Outlet was fine, wasnt overloaded (max load 50%, most of the time under 10%) and the 3rd night it started beeping. Got up in the morning to see that everything was off and the UPS was unresponsive.
Tried a different outlet, reset the breaker, unplugged everything. The only thing that got the UPS working again was to pull the battery and replace. And that is all the online help could suggest.
Its NOT a UPS if every 3 days you have to reset it. Im giving it one more try before returning it.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
3 out of 5
3
Mixed review
on January 18, 2010
Posted by: Kayaker
from Glenfield, NY
My APC UPS was easy to install, but I was disappointed that their was no PowerChute software available for a Mac OS.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
2 out of 5
2
TV makes a terrible noise on battery
on April 29, 2011
Posted by: nobody
Bought this to replace an XS 1300 for my that died just out of warranty (how convenient). I use this to protect my TV/stereo/XBox/DirectTV devices against the frequent power glitches we get in my area. The new unit looks good and has good features but when on battery, my TV makes a terrible noise, probably from the power supply not being compatible with the stepped sine wave. I don't recall a similar noise with the previous unit but I can't be 100% sure. Anyway, I'm going to move this unit somewhere else and buy an adaptive sinewave output unit from "Brand C".
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
4 out of 5
4
Dead and gone in the afternoon!
on October 19, 2010
Posted by: Flash
The first one only lasted 3 days. If this one fails I will change my recommendation to a no and lower to 1 star.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1 out of 5
1
Bad fans
on November 3, 2010
Posted by: JJB
from Newark DE
I ordered 4 units for our small office and had two sustain F08 failures within a couple of hours.
While the model has a clever & safe battery design, I'd trade the sleek exterior for squat yet reliable any day.
Also the model isn't listed online for software support.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
1 out of 5
1
Not as good as the one it replaced.
on November 5, 2010
Posted by: Lance
from Tallahassee, FL
This UPS replaced a 1000 watt unit, but it can't keep the server running during a power outage. With only the server on it, drawing 140 watts, it can keep supply enough power during a self-test or actual power failure. The fan on the unit is loud too. I wish I had purchase a UPS locally, now I've got to call APC, hopefully ship the unit back and go through all the other return hassles.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
3 out of 5
3
Returned
on November 5, 2010
Posted by: Michelle
I purchased one of these, but after a day of it plugged in, it started to beep, and came up with an error code on the front so I returned it.
The seem to be a great deal for the money, but I was turned off that it failed so quickly.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Good product
on November 23, 2010
Posted by: REP
from Tacoma, WA
The company have been using this product for 2 month and works great no noises or failures for now and I hope it will stay that way. It shuts down the server when the battery running low when the power is off, but I never used it cause we never had power outage. It an excellent product.
I would recommend this to a friend!
Written by a customer while visiting apc.com
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