apc.com Customer Reviews Collected from apc.com
APC - Power Saving Back-UPS XS 1500 - Black
Average Customer Rating:
3.9 out of 5
3.9
Open Ratings Snapshot
Rating breakdown 37 reviews
5 Stars
21
4 Stars
6
3 Stars
2
2 Stars
3
1 Star
5
81%of customers recommend this product. 
(
29 out of 36
)
Customer Reviews for APC - Power Saving Back-UPS XS 1500 - Black
Customer Rating
5 out of 5
5
Quiet and simple
on February 12, 2016
Posted by: Mixie
I was going to spring for a higher end APC model, but reviews indicated that this model, unlike others, is very quiet -- a priority for me. Well, it is whisper quiet, even next to me in a cabinet partially open.
For a test I connected to my refrigerator to see what happens when running on batteries. To my surprise it ran for an hour, with the LED display showing clearly and accurately levels of battery left. Recharging the UPS took overnight.
I moved it back to my office to replace an old 650VA CyberPower. Despite hot weather, no overheating, no fans kicking in, no strange beeping. Time will tell durability, but out-of-the-box it is good value.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1 out of 5
1
APC Unit
on July 31, 2015
Posted by: kierstoy
from California
Aaaargh!! I just finished typing a long review about this unit when their website just asked if I wanted to continue then blanked out everything I typed!!!
Short story this time...
Bought 10 months ago and it failed a few months later with F06 code. APC told me it had faulty relay welds and they immediately sent a warranty replacement.
Replacement unit just failed 6 months later with F06 code.
I was told this time that my computer was to blame!! What??!!!!!
They claimed it pulled (I forget exact wording they used) power from the unit that caused the failure of the relay welds. I made sure the power range was more than adequate before purchase. Many others on the internet have had the same problem with this model. I like APC products and have been using them for over a decade, but STAY AWAY from this one!!!
No, I would not recommend this to a friend.
Response from apc.comBy APC Product Support CCC August 5, 2015
Thank you for taking the time to review our BX1000G. We appreciate the feedback and apologize for the issues you have had. The F06 error is specific to a relay weld. It is possible to clear the fault, but if it will typically reappear when the unit Trims/Boosts the voltage again and that relay is accessed again. Your computer cannot impact this fault and I apologize again if you were led to believe otherwise. Please contact esupport@apcc.com and we will be happy to help resolve this matter.
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Great for even very power-hungry systems!
on March 8, 2010
Posted by: KJ
from Indianapolis, IN
I use a high end graphics workstation with 2 GeForce GTX 260 (896MB) graphics cards, 3 internal hard drives, 2 CD drives, and 2 external hard drives. The computer uses a 1000W power supply. I wondered if even the 1500VA UPS would be sufficient for my workstation, 22" monitor, external drives, and cable modem and router.
I was pleasantly surprised to see that this UPS handles all of my equipment, even at peak load. I find the "load" reading on the front of the UPS hovers around 65-70% at peak load on my computer (graphic rendering, gaming, video rendering, etc.) and drops to about 20-30% when the computer is idling. The XS 1500 handles it all without skipping a beat. I have even plugged an additional computer, a network storage computer, into the battery backup, and it only adds about 20% load to the UPS. It's really an incredible piece of technology. Don't skimp and get a small one if you have a high-powered system. This is the device you really need - and the price between it and the 1000VA or 1300VA models... it's not even worth second guessing. Get this one and don't be disappointed.
Another great feature: the battery is EASY to replace. Just slide off a door on the unit (no tools required) and pull on the tabs to yank out the battery. Slide in a new one and you're ready to go. This unit is truly an INVESTMENT that you won't get rid of any time soon. And a 3 year warranty? On a UPS? Outstanding!
Cons: I'm not sure how useful the "eco" power-saving feature is. It basically works by turning off certain designated plugs on the back of the unit when it detects that the device plugged into the "master" outlet - presumably your computer - is turned off. This might be great for a printer or something else that doesn't need battery backup, but it doesn't make sense for things like my external hard drives - which require battery backup - but the plugs for "eco control" are surge-protection only, not battery backup. Kind of weird. I'd want the eco controlled plugs to be battery backup, too. That makes the most sense.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Wonderful product
on May 10, 2010
Posted by: WWDBCE
from Beebe, AR
Recently had a tornado pass through the area, and it took out the power. As a result I lost the news on television. The XS1500G kept my computer equipment online so the tornado could be tracked, enabling us to stay out of danger.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
clean power
on October 3, 2010
Posted by: Z man
from San Diego, CA
First of all, this thing is bigger than most mainstream computer cases these days. The front panel LCD display is quite handy as it sits close enough to my hands to reach under my desk and check it if needed. I also have Powerchute Personal running on my PC so I can monitor there as well. Battery hook up was straight forward and simple, more so than the Back UPS ES 750 I have running my wife's PC. Overall it has kicked on a couple times and saved me from getting fragged in my games. I'm happy with the purchase!
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
It works
on May 18, 2012
Posted by: spikey27
from TN
I read the specs and reviews, and decided this UPS should meet my needs.
My system is a typical 7-year old home unit: ASUS A8N-SLI Deluxe M/B, OCZ 620W P/S, 3Gb
RAM, 2 optical drives, 2 IDE hard drives, USB card reader, 21" flat-screen monitor, HP printer,
modem, speakers, and Windows XP.
Granted, it is not one of the high-powered systems gamers use, but it is not intended to be.
I charged the UPS for 24 hours, plugged everything in, and it worked as expected, with 36
minutes usage available.
I have a comment for those with Dell problems. Only two things should be susceptible to the
UPS’ stepped sine wave output - the power supply and motherboard. Actually only the P/S as the
M/B is fed from it. The P/S is expected to condition and provide stable power to the M/B.
My experience with Dell computers shows they use the smallest P/S that will operate the
computer as shipped.
I think your problems are caused solely by Dell’s factory supplied P/S being so small. Replace it
with a more powerful one. I recommend operating any P/S in the middle third of its output range,
with a minimum of 700W to leave room for growth.
Don’t get the cheapest thing available - get a good quality unit. Although not absolute, the
warranty period is a good indicator. Many have 5 or 7 years. They cost more, but you get what
you pay for. Stay away from those with a shorter warranty.
Remember this: Clean, stable power is one of the most important things to any computer.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4 out of 5
4
APC XS-1500
on May 25, 2017
Posted by: PapaBear
from Metro DC Area
I purchased 2 of these units to provide backup to 4 PC Workstations. The area I live in seems to have weekly outages that last from momentary to 1 hour. You might think I live in the 3rd world - but No I live in VA just west of Washington DC.
After 1 year of service, both units have faithfully kept my computers on line, without interruption of operation.
I have NOT tested the monitoring or shutdown features (linking UPS via USB to Computer for power management). As each Unit powers 2 workstations - would have to decide which one matters most.
Would like to monitor these with SCADA system - but can't see how. Nothing in manuals give even a hint.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1 out of 5
1
Unacceptable Performance
on April 11, 2017
Posted by: BahamasBound
from Bahamas
Bought this to provide backup to a Honeywell alarm system that draws less than 40 watts because power outages cause false alarms. Despite the size and expense, the unit could not even last 2 hours without failing and causing the alarm to fire. The self diagnosis never indicated a problem with either of the 2 batteries, yet one was starting to fail. Even with 2 good batteries the run-time on this unit is only slightly more than half that of the far less expensive Cyber 1350 with the exact same load.
I'm testing as I write this with an 18watt load and the weaker battery replaced, but the fan has run continuously and after 35 minutes a full charge is nearly depleted. I cannot rely on this unit.
It reminds me of a popular piece of backup sw in the late 80's that was "Top-Rated" by PC Magazine, with all kinds of great features. Only its ability to restore from its backup discs if the PC crashed was unreliable. IOW, what's the point of an unreliable backup system that inevitably fails when you need it?
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
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