Overall Customer Rating
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 1,210 reviews
5 Stars
730
4 Stars
364
3 Stars
68
2 Stars
20
1 Star
28
1210  reviews)
Ease of Use
4.4 out of 5
4.4
Quality
4.7 out of 5
4.7
Value
5 out of 5
5
Durability
4.2 out of 5
4.2
(1,210 Reviews)
94%of customers recommend this product. 
(
1,132 out of 1,210
)
0 Questions & 0 AnswersAsk the manufacturer, the community, fellow shoppers and Best Buy staff. Share your answers.
Overall Customer Rating
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 1,210 reviews
5 Stars
730
4 Stars
364
3 Stars
68
2 Stars
20
1 Star
28
1210  reviews)
Ease of Use
4.4 out of 5
4.4
Quality
4.7 out of 5
4.7
Value
5 out of 5
5
Durability
4.2 out of 5
4.2
(1,210 Reviews)
94%of customers recommend this product. 
(
1,132 out of 1,210
)
0 Questions & 0 AnswersAsk the manufacturer, the community, fellow shoppers and Best Buy staff. Share your answers.

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Customer Rating
3 out of 5
3
Better than average
on January 25, 2016
Posted by: CautiousBuyer1
 
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from Memphis
Verified Purchase:Yes
A good high quality universal remote,...so far (1 month). Seems to have a lag in response when pushing the buttons for tv. Lag is even greater for Roku. The Activities setup is not always reliable. Best to just manually go through the steps. Setup can get complicated.
My Best Buy number: 2280973944
My Best Buy number: 2280973944
Mobile Submission: True
No, I would not recommend this to a friend.
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  • Verified Purchaser
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Customer Rating
4 out of 5
4
Easy to Use. Why'd I Wait So Long?
on January 26, 2016
Posted by: BuckyBuck
 
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Verified Purchase:Yes
This remote came highly recommended from the company that installed my full home audio system (TV, 2-zone receiver, Apple TV, U-Verse, Blu-ray DVD, etc). They hooked it all up and programmed it for me...and now selecting various sources is as simple as the press of a button. Easy to operate. Easy to understand. Quick learning curve. Works very well.
My Best Buy number: 2561144087
My Best Buy number: 2561144087
I would recommend this to a friend!
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  • Verified Purchaser
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Customer Rating
5 out of 5
5
great remote
on January 28, 2016
Posted by: Adam
 
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Verified Purchase:Yes
Main features that make it better than others are: Computer app for programming, light up buttons, screen for commands that dont have a button, and I found a way to program other remotes under a different remotes name (I can turn down the TV volume when I am in DVD mode)
My Best Buy number: 2962897919
My Best Buy number: 2962897919
I would recommend this to a friend!
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  • Verified Purchaser
  • My Best Buy® Member
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Customer Rating
5 out of 5
5
The Perfect Remote
on January 28, 2016
Posted by: CasualGuy
 
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from Pensacola, FL
Verified Purchase:Yes
The title says it all: this is the best universal remote control money can buy, bar none. The actual, physical buttons work far better than a fussy touchscreen.
My Best Buy number: 2107835820
My Best Buy number: 2107835820
I would recommend this to a friend!
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  • Verified Purchaser
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Customer Rating
4 out of 5
4
Good Remote
on January 29, 2016
Posted by: crazymgm19
 
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from Dallas, TX.
Verified Purchase:Yes
Purchased this remote on sale for $49.99 which was a great buy.
Like the button layout easy to use.
My Best Buy number: 0119227824
My Best Buy number: 0119227824
I would recommend this to a friend!
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  • Verified Purchaser
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Customer Rating
3 out of 5
3
Mixed feeling
on January 31, 2016
Posted by: warrior
 
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Verified Purchase:Yes
I'm not sure yet if the problems i'm experiencing are due to my devices or the remote, but I do experience regular issues with remote connecting with the devices. The help menu is great because it does resolve the issues, but it is very annoying having to use the help regularly. I'm going to try a different higher model. Once I know more about the issues, I will update the review. For now i'm not 100% satisfied.
My Best Buy number: 0571351006
My Best Buy number: 0571351006
No, I would not recommend this to a friend.
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  • Verified Purchaser
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Customer Rating
5 out of 5
5
Convenient and easy to use.
on February 6, 2016
Posted by: Athena
 
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Verified Purchase:Yes
The universal remote is very easy to use and convenient. It eliminated the need to use different remotes for each system. It also has a chargeable battery.
My Best Buy number: 3780025805
My Best Buy number: 3780025805
I would recommend this to a friend!
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  • Verified Purchaser
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Customer Rating
5 out of 5
5
this remote is awesome
on February 12, 2016
Posted by: localunion335
 
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Verified Purchase:Yes
This remote controls every device I have and with its ease of use even my 4 year old can operate it without any problems.
My Best Buy number: 4001048931
My Best Buy number: 4001048931
Mobile Submission: True
I would recommend this to a friend!
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