Overall Customer Rating
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 1,210 reviews
5 Stars
730
4 Stars
364
3 Stars
68
2 Stars
20
1 Star
28
1210  reviews)
Ease of Use
4.4 out of 5
4.4
Quality
4.7 out of 5
4.7
Value
5 out of 5
5
Durability
4.2 out of 5
4.2
(1,210 Reviews)
94%of customers recommend this product. 
(
1,132 out of 1,210
)
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Overall Customer Rating
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 1,210 reviews
5 Stars
730
4 Stars
364
3 Stars
68
2 Stars
20
1 Star
28
1210  reviews)
Ease of Use
4.4 out of 5
4.4
Quality
4.7 out of 5
4.7
Value
5 out of 5
5
Durability
4.2 out of 5
4.2
(1,210 Reviews)
94%of customers recommend this product. 
(
1,132 out of 1,210
)
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Customer Rating
1 out of 5
1
Very unacceptable
on January 16, 2012
Posted by: JohnEC105
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from Minneapolis
Geek Squad was out twice to fix it and it never did work properly. It would function about 75% of the time and not turn on or off all the correct units. It would not recharge the batteries either so I exchanged it for a Harmony One (more money) but it does work OK. Although I purchased it from the Geek Squad I had to return it to a store and then buy an upgrade. Not a customer friendly system.
What's great about it: Not much
What's not so great: getting headache
No, I would not recommend this to a friend.
Ease of Use
1 out of 5
1
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Customer Rating
5 out of 5
5
great remote
on July 20, 2015
Posted by: ukstlgirl
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Verified Purchase:Yes
Logitech - Harmony Advanced Universal Remote is the simplest of all the universal remotes to program. Plus, it has a handy help button that can walk you through steps to fix the problem. It has an easy website to set-up your remote and remember your preferences.
My Best Buy number: 2366461525
My Best Buy number: 2366461525
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
Easy setup
on November 28, 2015
Posted by: wncman
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Verified Purchase:Yes
Easy to setup and configure. Works with most of my devices. My only disappointment is that it doesn't work with my PS3 or PS4.
My Best Buy number: 2376661861
My Best Buy number: 2376661861
I would recommend this to a friend!
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Customer Rating
1 out of 5
1
Logitech Support Turns its back on customers
on October 5, 2009
Posted by: rsale
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from los angeles, CA
Unfortunately, Logitech does not support their products well. If you read blog reviews, you will see that the buttons fail intermittently within 6-8 months after purchase. On-Off switch, Volume buttons, all of them. Emails to Logitech have gone unanswered. Unless you don't mind buying a new unit every 6 months or so, then try for yourself.
What's great about it: Works for 1st 6 mos
What's not so great: Fails after 6 months, no reponse from Logitech
No, I would not recommend this to a friend.
Ease of Use
4 out of 5
4
Durability
1 out of 5
1
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Customer Rating
1 out of 5
1
Disappointed
on June 23, 2015
Posted by: NoHarmony
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This is supposed to be a re-chargeable remote but it will not recharge. I get an "unable to charge" message 99% of the time, so I charge the batteries using a different source or use regular batteries instead. Logitech has been unwilling to replace it. According to Logitech, they have discontinued it. Apparently this has been a problem with others.
My Best Buy number: 2928344563
No, I would not recommend this to a friend.
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Customer Rating
4 out of 5
4
Just right
on June 5, 2010
Posted by: emmgee
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from Bay Area, California
This is my second Harmony remote. My first one (the original) worked great but I recently got all new AV gear and wanted a newer version of the Harmony.
I have 4 devices and I'm sure I'll get a 5th, so this fit perfectly (6 is the limit). The next higher price/more feature version is the Harmony One and the extra features weren't necessary. But after paying $2500 for my new gear, an extra $100 for the Harmony One wouldn't have been a big deal except I hated the shiny black fingerprint magnet finish.
The 700 has a matte finish that feels good in the hand and doesn't pick up smudges, etc. The keys are kind of rubbery and the spring is just right – so using it is a pleasure. The key layout is very logical and intuitive. I like the slight figure 8 shape and the balance. From an ergonomic point of view, the design is excellent.
The device set-up is the same across Harmony remotes (as far as I know) and is pretty good. I wish there was a bit more control over sequence and timing. My receiver, TiVo, and Blu-Ray have a lot of features that require this kind of tweaking. Maybe I just haven't figured out how to do it yet.
My old Harmony used a cradle for recharging which was drop-dead simple to use. I keep the recharger in a cabinet and plugging in the mini-USB in a dark cabinet is kind of hit-or-miss. But the battery life is excellent so this is a minor annoyance.
I think the ergonomic features of the 700 make this the best Harmony irrespective of price.
What's great about it: Does everything I need it to do, ergonomics are excellent
What's not so great: Should use a cradle, not plug-in for recharge
I would recommend this to a friend!
Ease of Use
5 out of 5
5
Durability
5 out of 5
5
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Customer Rating
5 out of 5
5
Outstanding remote and a breeze to set-up
on June 29, 2010
Posted by: ChiefMoose
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from Charlotte, NC
I bought this remote and set it up last night in 45 minutes of so. The reason it took so long is I have an older CD player that I wanted to be able to control with this device. When I first bought the CD player it did not come with a remote but this 700 makes it work as though it did; To program the remote and set-up macros is ver y, very easy. Just go to the webpage that they make available and tell them the equipment that you will be using. The program will search it out and the new remote will have all the functions like the one that came with it does. It was somewhat of a hassle to return the URC that I bought but they finally did let me exchange for this one. The only drawback is I paid $150 for the URC and it had been on sale recently and they gave me the sale price, It cost me $20 because of that but well worth since the original was a piece of junk. Here is the info on the URC.
Universal Remote Control - Digital Universal Remote - Black/Silver
Model: URC-R50 | SKU: 8993459
DO NOT BUY THE URC. IT IS A PIECE OF JUNK AND A WASTE OF MONEY. The 700 only controls 6 devices. The URC claims to control 18 but I could not get it to control even one.
What's great about it: Ease of set-up. Finds the latest software for the remote and your operating system. Got rid of 7 remotes.
What's not so great: Is a little pricey but got rid of the clutter that the remotes cause. This was a very good purchase. Would buy again.
I would recommend this to a friend!
Ease of Use
5 out of 5
5
Durability
5 out of 5
5
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Customer Rating
5 out of 5
5
Super easy to program and use
on October 10, 2010
Posted by: Martian2
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from Charleston, SC
The remote is very easy to use as all you have to do is set up how you want it to work on your computer and plug it into the usb port. Additionally it has all the abilities that each individual remote had for controlling components. This remote has a rechargable battery that last me about 2 weeks before it must be recharged.
What's great about it: ease of use
What's not so great: cost of the remote
I would recommend this to a friend!
Ease of Use
5 out of 5
5
Durability
5 out of 5
5
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