Overall Customer Rating
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 1,210 reviews
5 Stars
730
4 Stars
364
3 Stars
68
2 Stars
20
1 Star
28
1210  reviews)
Ease of Use
4.4 out of 5
4.4
Quality
4.7 out of 5
4.7
Value
5 out of 5
5
Durability
4.2 out of 5
4.2
(1,210 Reviews)
94%of customers recommend this product. 
(
1,132 out of 1,210
)
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Overall Customer Rating
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 1,210 reviews
5 Stars
730
4 Stars
364
3 Stars
68
2 Stars
20
1 Star
28
1210  reviews)
Ease of Use
4.4 out of 5
4.4
Quality
4.7 out of 5
4.7
Value
5 out of 5
5
Durability
4.2 out of 5
4.2
(1,210 Reviews)
94%of customers recommend this product. 
(
1,132 out of 1,210
)
Share this product:
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Customer Rating
5 out of 5
5
I would say good!
on January 2, 2015
Posted by: Remotey
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Verified Purchase:Yes
Worked great on my components including my Pioneer plasma TV and Roku.
My Best Buy number: 0767565392
My Best Buy number: 0767565392
I would recommend this to a friend!
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  • Verified Purchaser
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Customer Rating
4 out of 5
4
Good remote for the price.
on January 2, 2015
Posted by: KofCDoc
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Verified Purchase:Yes
Programing a bit of a challenge if you have multiple components. Allow more than suggested 45 min. and be persistent.
My Best Buy number: 2152172819
My Best Buy number: 2152172819
I would recommend this to a friend!
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  • Verified Purchaser
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Customer Rating
5 out of 5
5
Awesome remote
on January 2, 2015
Posted by: RBElkGrove
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Verified Purchase:Yes
So easy to program and works awesome. It controls my Apple TV, Samsung soundbar, DVD player and my tv!
My Best Buy number: 2939665169
My Best Buy number: 2939665169
Mobile Submission: True
I would recommend this to a friend!
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  • Verified Purchaser
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Customer Rating
5 out of 5
5
Great remote
on January 2, 2015
Posted by: HomeWorker36
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from Troy, MI
Verified Purchase:Yes
Very easy to setup. Found all my devices. Now I have put away all my other remotes, this one does it all.
My Best Buy number: 2265316056
My Best Buy number: 2265316056
I would recommend this to a friend!
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  • Verified Purchaser
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Customer Rating
5 out of 5
5
Great product
on January 2, 2015
Posted by: roshan
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Verified Purchase:Yes
Love the new look and the color screen.its big update from my old harmony to this one.
My Best Buy number: 0955573680
My Best Buy number: 0955573680
Mobile Submission: True
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
As advertised!
on January 2, 2015
Posted by: BPDesign
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Verified Purchase:Yes
Once setup, remote runs great. Didn't seem to connect to well through my mac, but tried on a pc and connected right away. I can understand how you could get overwhelmed right away or just frustrated. Once I was able to program my devices into it, I love it. A person who isn't too computer or tech savy may have troubles getting used to it. Sometimes you may hit an activity button that is supposed to turn your amp, cable, and tv on my not turn them all on. Either touch that same button again while aiming at the devices(amp,tv..etc) or switch to devices on the remote and turn them on one by one if needed. This happens to me once in awhile, but it isn't a big deal from looking for and using six or more different remotes. Plus it will save you money when thinking of buying batteries for 5,6, or 7 remotes when you only need to make sure you have a fresh pair in only one. Be patient and you will be very happy you made the change. I just wondered why it took me this long.
My Best Buy number: 2100114182
My Best Buy number: 2100114182
I would recommend this to a friend!
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Customer Rating
3 out of 5
3
good but not great
on January 2, 2015
Posted by: jsag
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Verified Purchase:Yes
I wish this really could have replaced all of our remotes, but unfortunately, too many features just don't work properly. It's great for the components that works with, but keep those other remotes handy.
My Best Buy number: 2977150641
My Best Buy number: 2977150641
Mobile Submission: True
No, I would not recommend this to a friend.
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Customer Rating
4 out of 5
4
So much easier than dealing with multiple remotes.
on January 2, 2015
Posted by: pjc3
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Verified Purchase:Yes
My husband and I were tired of dealing with three remotes for TV and sound system, so we bought this remote from Best Buy. It is so much easier now to switch from TV to Blu-Ray and back again---all with the click of a button. No more trying to find the right remote. Easy to read, lights up when needed and then dims back down. Only complaint I have is that it does not seem to keep a charge long and does not give a warning when the battery is about empty. Maybe that is something we haven't figured out yet. Love the "Help" button, that asks a yes or No question, but usually just corrects any problem on its on.
My Best Buy number: 2825798438
I would recommend this to a friend!
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