Overall Customer Rating
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 1,210 reviews
5 Stars
730
4 Stars
364
3 Stars
68
2 Stars
20
1 Star
28
1210  reviews)
Ease of Use
4.4 out of 5
4.4
Quality
4.7 out of 5
4.7
Value
5 out of 5
5
Durability
4.2 out of 5
4.2
(1,210 Reviews)
94%of customers recommend this product. 
(
1,132 out of 1,210
)
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Overall Customer Rating
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 1,210 reviews
5 Stars
730
4 Stars
364
3 Stars
68
2 Stars
20
1 Star
28
1210  reviews)
Ease of Use
4.4 out of 5
4.4
Quality
4.7 out of 5
4.7
Value
5 out of 5
5
Durability
4.2 out of 5
4.2
(1,210 Reviews)
94%of customers recommend this product. 
(
1,132 out of 1,210
)
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Great Product
on January 24, 2011
Posted by: Icki
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I moved to this remote from the Logitech Harmony One which is a higher model which I had owned for over two years. I feel this product is superior to the Harmony One based on use and durability. The set up was a breeze since it imported all my old setting from my last Logitech remote, the whole process took less than 5 minutes. A complete set up is still easy and only would have took around 20 minutes. I like the physical buttons much more than the touch screen which on the Harmony One which sometimes wouldn't register button presses or you would have to be extremely accurate. I would definitely recommend this remote.
I would recommend this to a friend!
Ease of Use
5 out of 5
5
Durability
4 out of 5
4
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Very easy setup, reliable
on January 26, 2011
Posted by: K1llerAngel
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from Bear, DE
I read the other reviews and decided to purchase this remote to replace the 5 existing remotes that we had for our various audio/video components. I was a little worried because we have a 17 year-old TV, but when I started the setup process, it discovered our TV! I am fairly tech-savy, but I found the setup process extremely easy (I think anyone should be able to walk through the setup process). Just do your homework before you begin (get the make/model# of all of the components you want this remote to control). The setup process literally walks you through settting up each component. It is just that simple. When I finished, I gave the remote to my wife to use and she had no problems with it at all. It works perfectly. Now to get another one to control the 18 year-old TV and components located upstairs.
What's great about it: Easy of setup, logitech reliability
What's not so great: Price
I would recommend this to a friend!
Ease of Use
5 out of 5
5
Durability
4 out of 5
4
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  • Tech Insider Network
Customer Rating
5 out of 5
5
Great remote for a small system
on January 31, 2011
Posted by: Marlin5791
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from Cleveland, Ohio
I wanted a simple all in one remote to get rid of the 4 remotes that I could not keep track of. This remote fit the bill perfectly, I have a cable box, TV, Sound Bar and a Blu Ray player. As well as a few gaming systems. I wanted a remote that would work everything that I have and have room for upgrades. (Well room for one more thing) I bought the 650 for my parents and they loved it, so I got the 700 for myself, no need to get crazy with a touch screen. Everything is so easy now, my 3 year old daughter can turn anything on that she wants without any help, and she only get to watch TV for 30 minutes a day... It really is that easy.
What's great about it: Super easy to use
What's not so great: It did not work right away with my I-Live Sound bar, but was able to learn the commands in short order.
I would recommend this to a friend!
 
Other Best Buy Products I Recommend
Logitech - Harmony 650 8-Device Universal Remote - Silver
4.4 out of 5(7,679)
 
 
 
 
 
Ease of Use
5 out of 5
5
Durability
5 out of 5
5
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  • Elite Contributor Review
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  • Tech Insider Network
Customer Rating
5 out of 5
5
excellent upgrade
on July 16, 2011
Posted by: mrkato
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from madison, wi
I have had Harmony remotes now for about 7 years. I have 2 Model 659's that I use on separate systems. Bought both used on ebay, off button finally quit on one of them. Bought the model 700 on sale, came home logged into my Logitech account and clicked on replacing my remote, took about 2 minutes went upstairs and every command from my old remote was programmed in. I like that when you pick it up it automatically lights up the keys and it is rechargable. I love Harmony remotes and recommend them to everybody that has a home theatre system.. The 1st time programming can be a little tricky but once you do it you can add or delete devices easily and it works like dream. Love the help function, walks you right thru what isn't on or off. Make sure you keep the remote pointed at your system until it goes thru the whole command..put all your other remotes in a drawer and enjoy
What's great about it: Rechargeable, motion sensor backlit keys
What's not so great: 1st programming a little tricky
I would recommend this to a friend!
Ease of Use
5 out of 5
5
Durability
5 out of 5
5
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  • Tech Insider Network
Customer Rating
4 out of 5
4
Good Remote Overall For The Price
on December 3, 2011
Posted by: Sportsguy76
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from Grand Junction, CO
This is a replacement for an older 520 series that was still working except the buttons wore out. Hopefully Logitech has addressed this. The battery life seems good so far. The only cons are that the volume mute and the "return/go back" buttons could be a little larger in size.
I would recommend this to a friend!
Ease of Use
4 out of 5
4
Durability
4 out of 5
4
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Customer Rating
4 out of 5
4
Love this remote
on January 14, 2012
Posted by: utazdevl
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from Los Angeles, CA
I have too many remotes. TV, DirecTV, AppleTV, Playstation 3, Wii, Surround Sound and Computer. I kept losing the AppleTV and Computer remotes because they are so small. My wife couldn't figure out which remote to use to get to the various devices.
I have NEVER bought a universal remote i've liked. I would buy one, but after a couple weeks I'd find myself using it for a couple items, but also the original remotes. Eventually I'd stop using the universal all together.
This time, I really did my research and was willing to spend more for the right universal remote. Logitech Harmony seemed to be the best out there. I went with the 700 because of the rechargeable batteries but still didn't cost a fortune because I figured I might end up not using it eventually.
2 Months later, I am using this remote every day for all my devices. It works with everything I own. Some people will complain about the set up (you need to attach to a computer connected to the net) but I love that you basically go online and do everything you want the remote to be programmed to do, then hit "Sync" and it download the information to the remote. It is really smart thinking. The remote has buttons for everything on all of my devices, and you can individually program any buttons you need to be ones you want.
The only reason I am giving this a 4 out of 5 is because of the "activities" function. Activities are sequences of button pushes that are all made into a single button push. For example, if you need to switch your TV input to your BD Player, turn on the BD Player, turn on the surround sound and turn off the DVD player, you can set an "activity" to do all these things in a single button push. It is great in theory, but what seems to happen to me frequently is that one of the button pushes gets "missed", and suddenly, I am on the wrong input, BD Player, Surround Sound on and DVD player off. Then, I have a couple button pushes on the remote to get to the section where I "manually" switch the TV input. When this happens to my wife, she gets totally confused and seemingly randomly pushes buttons, which only causes more issues. Activities are a great idea, but the execution seems a bit lacking.
That said, the "manual" usage of the remote is amazing and the remote otherwise perfect.
What's great about it: Set-Up, multitude of buttons, reasonable price, rechargeable batteries
What's not so great: When an "activity" goes wrong, it goes VERY wrong.
I would recommend this to a friend!
Ease of Use
4 out of 5
4
Durability
5 out of 5
5
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Customer Rating
4 out of 5
4
3 months in
on January 21, 2012
Posted by: BigTVFan5000
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from Cleveland, Ohio
Easy to set up, easy to use. Love that it replaces all my other remotes
What's great about it: Replaces all my remotes
What's not so great: Cannot use while charging
I would recommend this to a friend!
Ease of Use
4 out of 5
4
Durability
4 out of 5
4
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  • Tech Insider Network
Customer Rating
4 out of 5
4
Better value than the touch screen model
on March 15, 2012
Posted by: AJR1
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from Boulder, CO
I chose this one over the more expensive touch screen models, like the 900. I am glad too, because after it is all set up, you just end up pushing one button, no need for some clever touch screen for that.
I did have trouble adding all my devices, but with a mailing to Logitec, they promptly helped me completely.
The downside to this, and all these remotes, is you have to have every device (tv/Blue Ray/Sound System/Cable box) in the exact correct on/off state, because the remote simply "toggles" that state, not knowing whether it is on or off. So, if a cable box happens to be on, and you decide to watch TV, hitting the "watch TV" task will turn every thing on (TV and sound system), but turn off the cable box, so you have to go into "device mode" and restart it. So, it can be a hassle at times. There is no silver bullet, and if you are disciplined, these "gang remotes" tend to work most the time.
What's great about it: Nice Value for the function
What's not so great: Items you are orchestrating may get out-of-sync
I would recommend this to a friend!
Ease of Use
4 out of 5
4
Durability
5 out of 5
5
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