Overall Customer Rating
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 1,210 reviews
5 Stars
730
4 Stars
364
3 Stars
68
2 Stars
20
1 Star
28
1210  reviews)
Ease of Use
4.4 out of 5
4.4
Quality
4.7 out of 5
4.7
Value
5 out of 5
5
Durability
4.2 out of 5
4.2
(1,210 Reviews)
94%of customers recommend this product. 
(
1,132 out of 1,210
)
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Overall Customer Rating
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 1,210 reviews
5 Stars
730
4 Stars
364
3 Stars
68
2 Stars
20
1 Star
28
1210  reviews)
Ease of Use
4.4 out of 5
4.4
Quality
4.7 out of 5
4.7
Value
5 out of 5
5
Durability
4.2 out of 5
4.2
(1,210 Reviews)
94%of customers recommend this product. 
(
1,132 out of 1,210
)
Share this product:
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  • Verified Purchaser
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Customer Rating
5 out of 5
5
Works great
on February 6, 2015
Posted by: Duece
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Verified Purchase:Yes
I have multiple people in my home that use the television. I have a cable box with a DVR, a Blue Ray viewer, video cassette player, LCD flat screen, and a audio receiver. Getting everything to work was a bit complicated and was a huge frustration, until I purchased this remote. It was easy to set up and works great. My mother in law states it's the best thing I have ever purchased. I liked it so much, I purchased one for my brother.
My Best Buy number: 0318716983
My Best Buy number: 0318716983
I would recommend this to a friend!
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  • Verified Purchaser
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Customer Rating
4 out of 5
4
Simplification
on February 6, 2015
Posted by: Elgato
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Verified Purchase:Yes
The remote works as advertised. Occasionally something does not turn on as it should and needs to be reset. Simply push the help button and the remote goes through a series of steps to correct the problem. It is a dialogue, where it does something and then asks you if it works now. My wife has been asking for something like this for years, and is now quite satisfied.
My Best Buy number: 0731073847
My Best Buy number: 0731073847
I would recommend this to a friend!
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  • Verified Purchaser
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Customer Rating
5 out of 5
5
Best out there
on February 6, 2015
Posted by: JoshP
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Verified Purchase:Yes
In the price range, it is the best value. This was a BF deal, and that helped a bit on the price. Handles all the devices without issues. I do wish it could do more, but from what I'm reading on options, it can be extended to even turn on the lights.
My Best Buy number: 2841877339
My Best Buy number: 2841877339
I would recommend this to a friend!
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  • Verified Purchaser
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Customer Rating
5 out of 5
5
Must have for Multiple devices
on February 7, 2015
Posted by: golfguy3253
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Verified Purchase:Yes
If you have multiple devices or a TV with a sound bar, this remote is a must have. It takes a little patience to program it the way you want it, but once its set you're good to go. I have an older version of this remote for another room and the rechargeable feature of this remote is a nice upgrade.
My Best Buy number: 2668955319
My Best Buy number: 2668955319
I would recommend this to a friend!
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Customer Rating
3 out of 5
3
Nothing great or bad...middle of the road
on February 7, 2015
Posted by: JHBESTBUY
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Verified Purchase:Yes
Build quality is not cheap, yet not as solid as one would expect for this price range. URC remote from 10 years ago had a more solid and well balanced feel. For remotes that allow charging of batteries should come with a cradle to rest it in much like a mouse for computers. Having to plug a usb cable into the tiny slot is very dated as it's not as easy to pick up and start using.
Signal is also weaker than my 10 year old URC. I have my A/V system positioned behind the sitting area. With my old URC, I could reflect the signal off the wall more consistently to change functions. I would rate this higher if the signal wasn't so average.
Summary: nothing great or bad....middle of the road.
My Best Buy number: 0966988022
My Best Buy number: 0966988022
No, I would not recommend this to a friend.
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Customer Rating
5 out of 5
5
A nice upgrade
on February 10, 2015
Posted by: dandiego
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Verified Purchase:Yes
I used my trusty 650 for years before moving to the 700. I like the darker color scheme and really appreciate the ability to charge it via USB instead of having to swap out batteries.
My Best Buy number: 0564923012
My Best Buy number: 0564923012
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
very good universal remote
on February 10, 2015
Posted by: flipper
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Verified Purchase:Yes
Easy to use a little time consuming to set up but works on new and old devices really well i bought this for my girlfriends parents who aren't electronically inclined and they love it
My Best Buy number: 0574607889
My Best Buy number: 0574607889
Mobile Submission: True
I would recommend this to a friend!
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Customer Rating
5 out of 5
5
great remote
on February 11, 2015
Posted by: James
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Verified Purchase:Yes
great remote, easy to program via their online tool
My Best Buy number: 0961191892
My Best Buy number: 0961191892
I would recommend this to a friend!
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