Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 325 reviews
5 Stars
136
4 Stars
89
3 Stars
29
2 Stars
32
1 Star
39
325  reviews)
Sound Quality
4.2 out of 5
4.2
Durability
3.7 out of 5
3.7
(325 Reviews)
73%of customers recommend this product. 
(
238 out of 325
)
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Overall Customer Rating
3.8 out of 5
3.8
Open Ratings Snapshot
Rating breakdown 325 reviews
5 Stars
136
4 Stars
89
3 Stars
29
2 Stars
32
1 Star
39
325  reviews)
Sound Quality
4.2 out of 5
4.2
Durability
3.7 out of 5
3.7
(325 Reviews)
73%of customers recommend this product. 
(
238 out of 325
)
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    Overall 5 out of 5 5 out of 5
    My first HD radio is also the best!!!!!!!
    November 6, 2009
    ByhippiemanfromOwensville, OH
    I live in a small town about 30 miles east of Cincinnati and I was a... (Show full review)
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    Overall 5 out of 5 5 out of 5
    Awesome, Best HD Radio on the Market
    July 15, 2009
    BysyrwhizzyfromSyracuse, NY
    This radio, by far has the best reception of any HD radio I've used.... (Show full review)
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    Overall 5 out of 5 5 out of 5
    Awesome, Best HD Radio on the Market
    July 15, 2009
    BysyrwhizzyfromSyracuse, NY
    This radio, by far has the best reception of any HD radio I've used.... (Show full review)
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    photo7of9
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    Overall 5 out of 5 5 out of 5
    My first HD radio is also the best!!!!!!!
    November 6, 2009
    ByhippiemanfromOwensville, OH
    I live in a small town about 30 miles east of Cincinnati and I was a... (Show full review)
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  • Customer submitted photo
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    Tuned to an HD1 Station. HD PAD Son...
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    photo from customer Review
    Overall 5 out of 5 5 out of 5
    Awesome, Best HD Radio on the Market
    July 15, 2009
    BysyrwhizzyfromSyracuse, NY
    This radio, by far has the best reception of any HD radio I've used.... (Show full review)
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    Overall 5 out of 5 5 out of 5
    Awesome, Best HD Radio on the Market
    July 15, 2009
    BysyrwhizzyfromSyracuse, NY
    This radio, by far has the best reception of any HD radio I've used.... (Show full review)
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Customer Rating
5 out of 5
5
Good Buy (no puns intended)!
on January 26, 2010
Posted by: NoMoneyDown
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This item is just what I wanted: a compact, portable HD radio to listen to the HD side-band of my favorite classical music station. With this radio, I can avoid the wasteland of contemporary FM radio broadcasting. The sound is good, the controls are intuitive and the reception with the antenna built into the earphone cord is really very, very good (with negligible signal drop-out).
Two characteristics I really like are (a) this item stays on-channel -- it does not revert to the analog FM signal of the station when the HD signal drops-out and (b) the fact that you really do not need a computer to recharge the battery. Quite often, FM radio stations broadcast entirely different program content on the main analog channel and the HD sub-channels, so staying on-channel even when there is a brief signal drop-out is a great feature -- no surprises blasting into your ears. Also, you can use a readily-available universal USB charger to recharge the battery -- as long as you can match the specs (5V DC, at least 500mAh current). I discovered that my cell phone charger is a perfect match for this radio!
What's great about it: Micro-sized but substantial construction; excellent performance.
I would recommend this to a friend!
Sound Quality
4 out of 5
4
Durability
5 out of 5
5
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+166points
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Customer Rating
1 out of 5
1
Ditto! Simply dies in 3 months
on March 15, 2012
Posted by: JTOH
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from Ohio
Same complaint as MANY others. After 110 days, NO AUDIO! It appears to work fine, I reset to factory default, and any other trouble shooting I could think of but simply NO SOUND..not even static. Dead, dead dead.
C'mon Best Buy, this is s very, very clear problem and someone needs to stand behind this!
What's great about it: clear sound and reception.
What's not so great: Doesn't work!
No, I would not recommend this to a friend.
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Customer Rating
1 out of 5
1
Audio stops working within 90 days
on March 6, 2012
Posted by: Anonymous
from St,.Petersburg, FL
I just had the second unit fail, 91 days after the first unit failed. The 1st unit failed just under 90 days after purchase. Looking at the other reviews, I see this is a known problem/defect. Not good for Best Buy to continued to carry a product with a known life of 3 months.
Too bad because otherwise it's a nice product.
What's great about it: Audio quality
What's not so great: Audio output stops working after a few months.
No, I would not recommend this to a friend.
Sound Quality
5 out of 5
5
Durability
1 out of 5
1
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Customer Rating
1 out of 5
1
Works for 3 months max.
on January 11, 2012
Posted by: Muppy
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from Alexandria, VA
I just returned my third radio and asked for a refund. Love the radio but they're just junk. Seeing how many reviewers have had the exact experience that I've had, I don't understand why Best Buy would keep these on the market without doing a fix. The radio works fine and then one day just dies. All three of mine stopped working in the same way. Turns on, all functions work but no sound. Please Best Buy - fix the problem!
What's great about it: First three months
What's not so great: Only lasts three months.
No, I would not recommend this to a friend.
Sound Quality
3 out of 5
3
Durability
1 out of 5
1
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1 out of 5
1
Only lasts a few months
on December 10, 2011
Posted by: rchris
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from Seattle
I owned 4 of these, the first was the original purchase, the last three were warrantee returns. Every time the unit would last about 3 or 4 months, then would mysteriously stop working. Each time I took it back, I would extend out the Best Buy service agreement, which would cost about $10, and leave with a new radio. The last unit that stopped working, I just returned it and got a full refund. This thing is fine while it lasts, but since it only lasts a few months, it's a piece of junk.
What's great about it: Low price for a portable HD FM unit
What's not so great: It only lasts a few months, then mysteriously dies.
No, I would not recommend this to a friend.
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1 out of 5
1
TERRIBLE
on June 4, 2012
Posted by: Guyorange
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from Pittsburgh, PA
I have purchased two of these and they both broke after the 90 day warranty and wthin one year; no lie. I'd never buy one again.
What's great about it: nothing
What's not so great: everything stinks about it
No, I would not recommend this to a friend.
Sound Quality
1 out of 5
1
Durability
1 out of 5
1
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Customer Rating
2 out of 5
2
Worked Great For A Year
on February 14, 2012
Posted by: DoctorO
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from Baton Rouge, LA
The HD radio worked great for a year. Then I picked it up one day and could not get any volume. Everything else works but it doesn't matter if you can't hear the radio! I have heard about someone else having a problem with their HD radio. They had to throw it away since the warranty is only for 90 days. Very disappointing. I will probably have to do the same with mine.
I once had an Insignia TV that crapped out within the warranty period (actually within about 7 days). I was able to get a full refund from Best Buy. I will never buy another Insignia product.
What's not so great: If it can't last more than a year, it's not worth having.
No, I would not recommend this to a friend.
Sound Quality
2 out of 5
2
Durability
1 out of 5
1
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1 out of 5
1
don't waste your money
on August 14, 2011
Posted by: mikedo
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from michigan
In less than 5 months I went through 2 of these units. The first one the sound quit working after a little more than 2 months. Took unit back to store and exchanged for a new one. Once again about 2 months later the very same thing happen. Working fine one day and the next day no sound. I am out of the warrenty so I guess I just threw away $43 bucks. One of my co workers has the same radio and guess what, his did the very same thing. He is out of warrenty also but he paid full price for his ($50). I just threw the second one in the trash today. Also when the radio changes from normal FM and then to HD it is very annoying and it happens all day long. You can't just switch it normal FM. The sound was good when it was working. I would not buy untill they either fix this promblem or they extend the warrenty to a full year. Looks like I will now be buying a Sony Walkman and hope I have better luck. There goes another $40.
What's great about it: not much
What's not so great: the warrenty
No, I would not recommend this to a friend.
Sound Quality
3 out of 5
3
Durability
1 out of 5
1
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