 |
Customer Reviews Collected from oster |
Oster - Oster Electric Wine Opener - Silver
Average Customer Rating:
2.7
Rating breakdown 179 reviews
5 Stars
36
4 Stars
30
3 Stars
24
2 Stars
28
1 Star
61
48%of customers recommend this product.
(
74 out of
154)
Customer Reviews for Oster - Oster Electric Wine Opener - Silver
Customer Rating
5
Just bought it and Love it!
on April 2, 2018
Posted by: StellaRose
from Varna, Bulgaria
Gender:Female
Very easy to use! Please let me know if the red light would change after fully recharged. It has been chanching for over 10 hours and it is still red.
I live in Europe and am delighted it works on 220V!!!
Thank you!
I live in Europe and am delighted it works on 220V!!!
Thank you!
I would recommend this to a friend!
Response from osterBy Oster, Customer Service, April 6, 2018
We're glad you love your wine opener! The red light stays on whenever the wine opener has a charge.
All of our products that are sold in the United States and Canada are manufactured and UL approved for 110-120 voltage. We do not recommend the use of a converter, transformer or other electronic device with our product. Converting the electricity may compromise the functionality of the product. Additionally, doing so will void your warranty.
All of our products that are sold in the United States and Canada are manufactured and UL approved for 110-120 voltage. We do not recommend the use of a converter, transformer or other electronic device with our product. Converting the electricity may compromise the functionality of the product. Additionally, doing so will void your warranty.
Written by a customer while visiting oster
Customer Rating
1
Battery not charging after 13 months
on July 13, 2018
Posted by: JayRR
from Naples, FL, USA
Gender:Male
Have had this only 13 months. Does not charge. Of course, out of warranty. See on website the battery can not be replaced. Guess it goes in the trash. Not ordering another. Why would I?
No, I would not recommend this to a friend.
Response from osterBy Oster Support, Customer Support, July 17, 2018
We're sorry for any complications you've experienced. Please allow us to have your faith in us once again. Reach us at our toll free number (800) 334-0759. For your convenience our specialists are available Mon-Fri 9:00 am-6:00 pm, EST. We hope to get this resolved for you right away.
Written by a customer while visiting oster
Customer Rating
1
Not top notch.
on July 18, 2018
Posted by: JoyGar
from Steamboat Springs, CO, USA
does not last. The charge will not hold long enough to expell the cork.
No, I would not recommend this to a friend.
Response from osterBy Oster, Customer Service, July 24, 2018
We're sorry to hear about your experience with the wine opener. Our products are well made and issues are rare to hear about. We'd like to see what we can do to get you back to opening your wine bottles. Please call us at (800) 334-0759. You can reach us between the hours of 9AM-6PM EST Monday-Friday. An Oster product specialist will be happy to look into your options!
Written by a customer while visiting oster
Customer Rating
4
No Longer indicates charging
on August 3, 2018
Posted by: oracle0403
from Milton, DE, USA
Gender:Male
I have Model FPSTBW8207-@ SN F351KLE. The red light in the charger base is on red when plugged into a wall outlet. When the opener(not working/battery dead) is mounted, the charging indicator on top of the opener does not illuminate(to indicate charging. I secured another(new) opener of a similar model and when placing the new opener in the questionable charging base, the new opener indicated charging. This tells me the old base is functioning. When placing the questionable opener in the new charging base, no charging indicator light illuminates. Bottom line, the old opener has failed and is not charging. Help!
I would recommend this to a friend!
Response from osterBy Oster, Customer Service, August 3, 2018
We're sorry to hear about your experience. Our wine openers generally last for a long time. We would like to help you explore your available options. Please call us at (800) 334-0759. Our hours of availability are from 9AM-6PM EST Monday-Friday.
Written by a customer while visiting oster
Customer Rating
1
broke after 3 uses
on November 28, 2018
Posted by: Jackiern
from Clinton, Indiana
Gender:Female
[This review was collected as part of a promotion.] This was a Christmas gift last Christmas and it worked great but just the other day I tried to use it and the cork screw only went into the cork about a half inch and the entire screw broke off from inside the unit.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, October 22, 2019
Thank you for taking the time to reach out to us. We definitely understand your frustration, and would like to hear more about your Oster Silver Electric Wine Opener. We strive to offer great quality products and would like the opportunity to assist you further. We encourage you to contact our customer care department at (800) 334-0759. We are here for you Monday-Friday 9am-6pm EST, and looking forward to hearing from you.
Written by a customer while visiting oster
Customer Rating
1
Does not work.
on December 21, 2018
Posted by: Sarge21
from Florida
Gender:Female
[This review was collected as part of a promotion.] I received this opener for my birthday and was hoping it would solve the problem I have opening wine bottles with a hand held opener. Not so. I have yet to pull out a cork cleanly and have had it for a year. I always have to get a pliers to finish the job! I would not recommend this opener and will be looking for a new one.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, October 15, 2019
We are extremely sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in Oster as we have been manufacturing high quality products for decades. For direct assistance, please feel free to call us at (800) 334-0759. You can reach us between the hours of 9am-6pm EST Monday-Friday. Our product specialist will be happy to assist you.
Written by a customer while visiting oster
Customer Rating
5
Charger Missing from Box
on May 17, 2019
Posted by: George W
from Chicago
Gender:Male
Bought this wine opener as a gift since I love mine. But it arrived without a chager in the box. Can you send me one?
I would recommend this to a friend!
Response from osterBy Consumer Care Department, April 15, 2021
Thank you for reaching Oster® Brand. Thank you for appreciating our product. To better assist you with your concern regarding the replacement charger for your wine opener that you need, please contact us. We look forward to assisting you. Have a great day!
Written by a customer while visiting oster
Customer Rating
4
Very Nice easy to use
on July 3, 2019
Posted by: S Wasden
from Southwest
Gender:Male
[This review was collected as part of a promotion.] An alternative to other wine bottle openers. The quality on the Oster seems to be better than most.
I would recommend this to a friend!
Response from osterBy Consumer Care , March 5, 2021
Thank you for leaving such a nice review about our Oster® Silver Electric Wine Opener. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting oster