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Customer Reviews Collected from oster |
Oster - Oster Electric Wine Opener - Silver
Average Customer Rating:
2.7
Rating breakdown 179 reviews
5 Stars
36
4 Stars
30
3 Stars
24
2 Stars
28
1 Star
61
48%of customers recommend this product.
(
74 out of
154)
Customer Reviews for Oster - Oster Electric Wine Opener - Silver
Customer Rating
4
Needs power cord
on January 10, 2021
Posted by: Gayle M
from Nj
Gender:Female
Bought this for a late xmas gift. No power cord.... ugh!
Response from osterBy Oster, February 10, 2021
Thanks for reaching out! Our products, including accessories and replacement parts may be found from our retailers such as Target, Walmart, Bed, Bath & Beyond, Meijer & Amazon.
For further assistance, please fill out our customer service contact form accessed through this link:
https://www.oster.com/support/contact-us, and we will be in touch. Thank you.
For further assistance, please fill out our customer service contact form accessed through this link:
https://www.oster.com/support/contact-us, and we will be in touch. Thank you.
Written by a customer while visiting oster
Customer Rating
1
Warranteed for a Year -- Dies soon after
on February 21, 2021
Posted by: BClrk
from MA
Gender:Female
I received this as a gift, loved it. Seems like everyone ends up with the same complaint, even the person that gave me mine. Her's died shortly after gifting me. Just over a year old and mine, it is in the charging station and the light is red. The Wine Opener won't take a charge. Constant complaint or question in regards to opener.
No, I would not recommend this to a friend.
Response from osterBy Consumer Care , February 22, 2021
We are sorry to hear that your Oster® Silver Electric Wine Opener won't take a charge. Kindly make sure that the wine opener sits properly on the charging base and plug it into a wall outlet. If the troubleshooting doesn't work, kindly give us a call at 1-800-334-0759 and we are available Monday - Friday from 9:00 AM to 5:00 PM, EST. We look forward to assisting you!
Written by a customer while visiting oster
Customer Rating
2
Great till it quits working
on February 25, 2021
Posted by: MitchandRich
from Iowa
Gender:Female
So disappointed, I have two of them and also give many for gifts.
Once again, BOTH have quit charging. Sad, I have to throw them away. I would
be interested in returning to Oster , if warranty would cover replacement?
Once again, BOTH have quit charging. Sad, I have to throw them away. I would
be interested in returning to Oster , if warranty would cover replacement?
No, I would not recommend this to a friend.
Response from osterBy Oster, February 26, 2021
Thank you for taking the time to share your experience. Please accept our sincerest apology for the inconvenience this has caused you. That is definitely not the kind of experience that we want you to have. Our #1 priority is giving high-quality products and we'd like for you to be completely satisfied and get the product's full benefit. Please allow us to give you a better experience. If you need any assistance in order for us to give you a better solution with your dissatisfaction, please give us a call at 1-(800) 334-0759. For your convenience, we are here to help you Monday-Friday, 9am-5pm EST.
Written by a customer while visiting oster
Customer Rating
1
Disappointed
on March 4, 2021
Posted by: Barb22
from Beatrice, NE
When I bought it put on the charger first thing. The red lights never go out even after being on the charger for over 8 hours.
No, I would not recommend this to a friend.
Response from osterBy Consumer Care Department, March 5, 2021
Thanks for reaching out! Oh no! Having a wine opener that's not lightning on is definitely not the kind of experience that we want you to have. Kindly follow the steps below to resolve this:
- Plug to a working outlet
- Unplug and replug after 3 minutes
If this won't fix your issue, please fill-up this form https://www.oster.com/customerservicecontact?cid=contactus and we will get you all taken care of. Have a nice day!
Written by a customer while visiting oster
Customer Rating
2
Below Expectations
on March 15, 2021
Posted by: DickyBoy31
from Green Valley, AZ
Gender:Male
This wine opener was a Xmas present last year. Initially it worked fairly well, but not like instructions indicated. It now has reached a point where it has difficulty in holding a charge and removing the pulled cork has been problematic. Now it just stays on charge for far longer than indicated in instruction book which is limited in value aas to using it.
No, I would not recommend this to a friend.
Response from osterBy Oster, March 16, 2021
We appreciate you taking time out of your busy schedule to share this to us and we sincerely apologize for any inconvenience. We are always looking for ways to better our product and service and your feedback is an invaluable part of that process. Have a great day!
Written by a customer while visiting oster
Customer Rating
2
Sticky black part
on May 1, 2021
Posted by: Gary B
from Marlboro Mass
Gender:Male
I tried EVERYTHING to fix this issue, including taking it apart. Do you sell replacement part?
No, I would not recommend this to a friend.
Response from osterBy Oster®, Consumer Care, May 5, 2021
Hi there! Thank you for contacting Oster® and for letting us know about this. We believe that this concern is covered by the wonderful warranty that your product has. In order to process a replacement, we may need to gather more information. We'd like to kindly request that you contact us directly in order to help you get to the best resolution.
Written by a customer while visiting oster
Customer Rating
3
Wine opener stopped charging
on May 1, 2021
Posted by: Underwhelmed
from Sunrise, Fl
Gender:Female
I've had my electric wine charger for a little over a year. I really like it but with no warning, it just stopped working. It started with the wine cork getting stuck because it stopped working. I put it back on the charger and it works for about 10 seconds at a time and then stop working. It must will not charge. What should I do?
I would recommend this to a friend!
Response from osterBy Oster® , Consumer Care Department, May 11, 2021
Hi there! Thank you for contacting Oster® and we are sorry to hear about your issue with your Oster® Silver Electric Wine Opener. We appreciate you taking time out of your busy schedule to let us know what you think. Your feedback is important to us and it will help us to continuously improve our products and services.
Written by a customer while visiting oster
Customer Rating
1
Wine opener
on May 4, 2021
Posted by: Grandma14
from North Carilina
I bought two of these and the first one died in about 1 year.nether second lasted about 3 months! Continuously jams in releasing the cork. Never again!
No, I would not recommend this to a friend.
Response from osterBy Consumer Care Department, May 4, 2021
Thank you for reaching Oster® Brand. This is certainly not the experience we want you to have with your wine opener. We believe that this concern is covered by the wonderful warranty that your product has. In order to process a replacement, we may need to gather more information. We'd like to kindly request that you contact us directly in order to help you get to the best resolution. Have a good day!
Written by a customer while visiting oster