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Customer Reviews Collected from oster |
Oster - Oster Electric Wine Opener - Silver
Average Customer Rating:
2.7
Rating breakdown 179 reviews
5 Stars
36
4 Stars
30
3 Stars
24
2 Stars
28
1 Star
61
48%of customers recommend this product.
(
74 out of
154)
Customer Reviews for Oster - Oster Electric Wine Opener - Silver
Customer Rating
1
Never again
on September 17, 2022
Posted by: Bull_crap
from Mt Victory, OH
Gender:Male
3rd purchase of this wine opener. We love them til they quit working. This unit lasted only ONE MONTH!!! Not recommended, find a different Mfr & model!
No, I would not recommend this to a friend.
Response from osterBy Oster, September 20, 2022
Thanks for contacting Oster®. We sincerely appreciate your time reaching out and giving us your honest feedback and experience with your Oster Electric Wine Opener. We are sorry to hear that our wine opener stopped working after a month. This is certainly not the experience we want you to have. It's important to us, and it helps us to continuously improve our products and services. Please contact us directly regarding the warranty replacement. Take note that our products have a 1 year limited warranty and we would love to get this taken care of as soon as possible. We hope this helps. Have a good day.
Written by a customer while visiting oster
Customer Rating
5
Love this product
on October 27, 2022
Posted by: KKay
from MN
Gender:Female
I love the ease of this opener! The charge lasts a long time and it is so easy to use!
I had an issue with my product, it fell over and a piece broke off and i emailed them and they replaced it! Excellent customer service! Dont hesitate to reach out to the company!
I had an issue with my product, it fell over and a piece broke off and i emailed them and they replaced it! Excellent customer service! Dont hesitate to reach out to the company!
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
3
corkscrew rurns but does not advance or retract
on November 2, 2022
Posted by: Babu 2
from New Jersey
Gender:Male
The wine opener was a gift and it worke great for perhaps two years. Today after I opened a bottle the corkscrew would not retract.It seems to be detached from the drive gear.
I would recommend this to a friend!
Response from osterBy Oster, November 3, 2022
Thank you for reaching out to Oster®. We appreciate your time and effort in bringing this to our attention. We are sorry to hear that the corkscrew would not retract. That is certainly not the experience we want you to have. We know that having a wine opener that is not working is such an inconvenience and we truly want to assist you with that. However, please understand that your unit only has a one-year limited warranty. As of today, your unit is already beyond the warranty period. We highly suggest that you visit the nearest service center or appliance center in your location to have your wine opener checked and possibly fixed.
If you need further assistance, please contact us directly or fill in the "Contact us" link provided below. We hope this helps. Have a good day!
https://www.oster.com/support/contact-us
If you need further assistance, please contact us directly or fill in the "Contact us" link provided below. We hope this helps. Have a good day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
5
What a great American product
on November 5, 2022
Posted by: Leroy in VA
from Ashburn, VA
Gender:Male
I have had these for years, and my first one opened at least 2000 bottles before succumbing to age. I just had the other brand gifted to me as a birthday present, and it only lasted for a little over a year. I'm coming back to the Oster family.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
1
poor
on January 13, 2023
Posted by: Garbo
from Greenville, SC
Gender:Male
This model used to have a great rating, it's the 3rd one I've purchased. The new one I gave as a Christmas gift has VERY POOR strength. It can barely open any bottle. I am very disappointed.
No, I would not recommend this to a friend.
Response from osterBy Oster, January 18, 2023
Thank you for reaching out to Oster®. We are sorry to hear that the wine opener can barely open any bottle. That is certainly not the experience we want you to have. Your Oster® Silver Electric Wine Opener has a 1-year limited warranty and we would love nothing more than to correct this issue and restore your faith in Oster®, as we have been manufacturing high-quality products for decades and we expect them to last.
Please contact us directly or fill in the "Contact us" link provided below so we can determine the best resolution. We look forward to hearing from you. Have a great day!
https://www.oster.com/support/contact-us
Please contact us directly or fill in the "Contact us" link provided below so we can determine the best resolution. We look forward to hearing from you. Have a great day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
5
Charging Question
on January 25, 2023
Posted by: BattlingBob
from Halfway, OR
Gender:Male
We got this opener a few months ago, and once mastered, it performed flawlessly right up until yesterday. My wife said, "The wine opener quit, and its charger cord is missing." As it turned out, the charger cord was still in its original twist-tie in a kitchen drawer--it had never been attached to the charger. So the opener had apparently opened wine bottles for months on its initial charge--my wife only drinks a couple of ounces per evening, so a bottle lasts quite a while. Anyway, I got it hooked up and charging, as indicated by the red lights on both charger and appliance.
Here's the question: Do the lights on the charger change when the unit is fully charged? It's been on the charger for over 12 hours now, and operates normally, but all lights are still red.
Here's the question: Do the lights on the charger change when the unit is fully charged? It's been on the charger for over 12 hours now, and operates normally, but all lights are still red.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
1
I love Oster but not this one.
on February 4, 2023
Posted by: Edith rain
from b.c. la.
Gender:Female
the one I gave my son on jan. 29 2023 does not work at all, no even once
No, I would not recommend this to a friend.
Response from osterBy Oster® - Consumer Care, HA1 - Consumer Service Department, February 9, 2023
Thank you for reaching out to Oster®. We are sorry to hear about your experience with the electric wine opener that is not working. We will be glad to check for options to see how we can help you further. Please check if the electric wine opener is fully charged. Charging the electric wine opener may take approximately 6-8 hours.
Your Oster® Silver Electric Wine Opener has a 1-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill in the "Contact us" link provided below to help you get to the best resolution. Have a good day!
https://www.oster.com/support/contact-us
Your Oster® Silver Electric Wine Opener has a 1-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill in the "Contact us" link provided below to help you get to the best resolution. Have a good day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
1
Charge took longer than it actually worked
on February 8, 2023
Posted by: Filly62
This was a total waste of money. The red light is always on and i have no idea if it recharges but i was able to use to half a dozen times or so.
No, I would not recommend this to a friend.
Response from osterBy Oster® - Consumer Care, HA1 - Consumer Service Department, February 9, 2023
Thank you for reaching out to Oster® . We are sorry to hear your experience with you electric wine opener where the charge took longer than the unit to work. Please know that we appreciate a feedback like this as it serves an important role in improving our products. We want to make sure that we provide quality products that have great value, stylish and will suit your needs. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
Please be advised that it will take approximately 6-8 hours to recharge your electric wine opener. When your Electric Wine Opener is fully recharged it can be used to open approximately 30 bottles. Also, the red charging LED light always on when charging the electric wine opener.
For warranty claims, take note that your electric wine opener has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-us
Please be advised that it will take approximately 6-8 hours to recharge your electric wine opener. When your Electric Wine Opener is fully recharged it can be used to open approximately 30 bottles. Also, the red charging LED light always on when charging the electric wine opener.
For warranty claims, take note that your electric wine opener has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster