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Customer Reviews Collected from oster |
Oster - Oster Electric Wine Opener - Silver
Average Customer Rating:
2.7
Rating breakdown 179 reviews
5 Stars
36
4 Stars
30
3 Stars
24
2 Stars
28
1 Star
61
48%of customers recommend this product.
(
74 out of
154)
Customer Reviews for Oster - Oster Electric Wine Opener - Silver
Customer Rating
1
They don't charge
on June 27, 2023
Posted by: Italpisces
Gender:Male
I bought 2. Neither are charging their battery. What do I do with them??
No, I would not recommend this to a friend.
Response from osterBy Oster, June 28, 2023
Thank you for reaching out to Oster®. We are sorry to hear about your experience with the wine opener not charging. We will be more than happy to assist you.
For a possible fix, please try the following.
- Unplug it for 3-5 minutes to reset the unit
- Try it on another outlet
Your wine opener has a 1 year warranty. If the above resolution will not work, please contact us directly to provide the best resolution. Have a great day!
For a possible fix, please try the following.
- Unplug it for 3-5 minutes to reset the unit
- Try it on another outlet
Your wine opener has a 1 year warranty. If the above resolution will not work, please contact us directly to provide the best resolution. Have a great day!
Written by a customer while visiting oster
Customer Rating
1
on August 12, 2023
Posted by: Mj62
Will not remove cork. Stops half way thru the cork
Response from osterBy Oster, August 15, 2023
Thank you for reaching out to Oster®. We are sorry to hear that the unit stops halfway thru the cork. That is certainly not the experience we want you to have. No worries, we are here to help. Please note that the Electric Wine Opener may experience problems with a small percentage of plastic/synthetic corks and undersized corks. If in this case, the cork should be removed manually.
Your Oster® Silver Electric Wine Opener has a 1-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly so we can gather more information from you. We hope this helps. Have a good day!
https://www.oster.com/support/contact-us
Your Oster® Silver Electric Wine Opener has a 1-year limited warranty. If your concern is a warranty-related issue, we would like to request that you contact us directly so we can gather more information from you. We hope this helps. Have a good day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
2
Stopped charging after just 1 year
on August 27, 2023
Posted by: Maaao
from Orlando fl
Gender:Male
I bought it approximately one year ago and it was working just fine. Now, without any reason, this is no longer charging. So it is completely useless.
We like the product, the design is something to be highlighted, but I got my concerns when it comes to durability and quality. We would like to maintain it.
We like the product, the design is something to be highlighted, but I got my concerns when it comes to durability and quality. We would like to maintain it.
I would recommend this to a friend!
Response from osterBy Oster, August 28, 2023
Thank you for reaching out to Oster®. We are sorry to hear about your experience with the wine opener that is not charging. We will be more than happy to assist you.
For a possible fix, please try the following.
- Unplug it for 3-5 minutes to reset the unit
- Try it on another outlet
- Check if there is any physical damage
Your wine opener has a 1 year warranty. If the above resolution will not work, please contact us directly to provide the best resolution. Have a great day!
For a possible fix, please try the following.
- Unplug it for 3-5 minutes to reset the unit
- Try it on another outlet
- Check if there is any physical damage
Your wine opener has a 1 year warranty. If the above resolution will not work, please contact us directly to provide the best resolution. Have a great day!
Written by a customer while visiting oster
Customer Rating
1
A disappointment
on September 13, 2023
Posted by: EJean
from Florida
Gender:Female
Now that I have experienced the same problems as other reviewers describe, I wish I had read the reviews prior to purchase. Waste of money.
No, I would not recommend this to a friend.
Response from osterBy Oster® - Consumer Care, HA1 - Consumer Service Department, September 15, 2023
Thank you for reaching out to Oster®. We are sorry to hear that you experience the same problems as other reviewers for your electric wine opener. Please know that we appreciate a feedback like this as it serves an important role in improving our products. We want to make sure that we provide quality products that have great value, stylish and will suit your needs. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
For warranty claims, take note that your Oster® Silver Electric Wine Opener has a year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-us
For warranty claims, take note that your Oster® Silver Electric Wine Opener has a year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
1
Did Not Hold Up
on September 16, 2023
Posted by: Whiny Wine Drinker
Have had this product for 18 months and now it’s starting to fail. It doesn’t hold a charge. Paid far too much for an inferior product! I do not recommend it.
No, I would not recommend this to a friend.
Response from osterBy Oster, September 18, 2023
Thank you for reaching out to Oster®. We are sorry to hear about your experience with the wine opener that will not hold a charge. We will be more than happy to assist you.
We will check our resources about the unit to provide you with the best resolution since it has a 1 year warranty, we would like to request you to contact us directly. Have a great day!
We will check our resources about the unit to provide you with the best resolution since it has a 1 year warranty, we would like to request you to contact us directly. Have a great day!
Written by a customer while visiting oster
Customer Rating
1
Bought 3 — All died with 18 mos. Don’t Buy This!
on October 6, 2023
Posted by: Bev L
from Florida
Gender:Female
I received the battery powered wine opener as a gift about 10 years ago. I loved it and used it for about five years. When it stopped working, I bought a new one and also bought two others to give as gifts to family members. With an 18 months, all three of these stopped working. Such a huge disappointment and embarrassing really because they were junk. And these are certainly not the cheapest wine openers on the market. I would not recommend this brand.
No, I would not recommend this to a friend.
Response from osterBy Oster, Brand Team, October 12, 2023
Thank you for reaching out to Oster®. We are sorry to hear that your electric wine opener stopped working. That is certainly not the experience we want you to have. Take note that your Oster® Silver Electric Wine Opener has a 1-year limited warranty and we would love to provide you with proper troubleshooting steps for a possible fix. For us to do that, we'd kindly request that you contact us directly so we can determine the best resolution. Have a good day!
https://www.oster.com/support/contact-us
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
3
Questionable Quality Material
on October 23, 2023
Posted by: Jamie 989
from Towaco, NJ
Gender:Male
I bought this a few years ago at BJ's and it has worked well removing most corks, however the black soft grip handle area on the backside has become sticky and there is no way to remedy this. I hate to throw it out because it still works, but it is so tacky it sticks to everything and no way stop this.
Response from osterBy Oster®, Brand Team, October 24, 2023
Thank you for reaching out to Oster®. We are sorry to hear that the black handle for your electric wine opener become sticky. Please know that we appreciate a feedback like this as it serves an important role in improving our products. We want to make sure that we provide quality products that have great value, stylish and will suit your needs. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
For warranty claims, take note that your Oster® Silver Electric Wine Opener has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-us
For warranty claims, take note that your Oster® Silver Electric Wine Opener has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
2
Poor Reliability
on November 2, 2023
Posted by: gleninagh
from BC, Canada
Gender:Male
This is my second Oster wine opener. Both have failed for the same reason. One of the two electric contacts on the open have fallen off and thus the opener can no longer be charged.
When working it works well and is easy to use, but i will not buy another one and would not recommend the product. Both lasted about 9 months before malfunctioning.
When working it works well and is easy to use, but i will not buy another one and would not recommend the product. Both lasted about 9 months before malfunctioning.
No, I would not recommend this to a friend.
Response from osterBy Oster®, Brand Team, November 3, 2023
Thank you for reaching out to Oster®. We are sorry to hear that your 2 electric wine openers only lasted about 9 months and both won't charge. Please know that we appreciate a feedback like this as it serves an important role in improving our products. We want to make sure that we provide quality products that have great value, stylish and will suit your needs. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
For warranty claims, take note that your Oster® Silver Electric Wine Opener has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-us
For warranty claims, take note that your Oster® Silver Electric Wine Opener has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster