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Customer Reviews Collected from oster |
Oster - Oster Electric Wine Opener - Silver
Average Customer Rating:
2.7
Rating breakdown 179 reviews
5 Stars
36
4 Stars
30
3 Stars
24
2 Stars
28
1 Star
61
48%of customers recommend this product.
(
74 out of
154)
Customer Reviews for Oster - Oster Electric Wine Opener - Silver
Customer Rating
1
on November 5, 2023
Posted by: EMCPW
Very poor product ! I was excited after receiving this as a Gift....It loses its charge very quickly, maybe 1 or 2 bottles..! My sorrow was before I realized that was the case....... I had purchased 2 more, given as 🎁 gifts !! Neither one worked correctly!! NEVER again will I buy OSTER !
Response from osterBy Oster®, Brand Team, November 7, 2023
Thank you for reaching out to Oster®. We appreciate your time and effort in bringing this to our attention. We are sorry to hear that your Oster® Silver Electric Wine Opener looses it charge very quickly. That is certainly not the experience we want you to have. No worries, we are here to help.
If your wine opener is not working, it might be because the unit was not charged properly. We suggest you try the troubleshooting steps below:
1. Plug one end of the adapter cord into the base of the recharging unit and the other end into the main socket.
2. Place the Electric Wine Opener into the recharging unit ensuring that it is firmly in position and that it is fully engaged with the recharging connection. It will take approximately 6-8 hours to recharge your electric wine opener.
3. When your Electric Wine Opener is fully recharged it can be used to open approximately 30 bottles.
Take note: It has been noted that the Electric Wine Opener may experience problems with a small percentage of plastic/ synthetic corks and undersized corks, if in this case the cork should be removed manually.
Your Oster® Silver Electric Wine Opener has a 3-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill in the "Contact us" link provided below to help you get to the best resolution. Have a good day!
https://www.oster.com/support/contact-us
If your wine opener is not working, it might be because the unit was not charged properly. We suggest you try the troubleshooting steps below:
1. Plug one end of the adapter cord into the base of the recharging unit and the other end into the main socket.
2. Place the Electric Wine Opener into the recharging unit ensuring that it is firmly in position and that it is fully engaged with the recharging connection. It will take approximately 6-8 hours to recharge your electric wine opener.
3. When your Electric Wine Opener is fully recharged it can be used to open approximately 30 bottles.
Take note: It has been noted that the Electric Wine Opener may experience problems with a small percentage of plastic/ synthetic corks and undersized corks, if in this case the cork should be removed manually.
Your Oster® Silver Electric Wine Opener has a 3-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill in the "Contact us" link provided below to help you get to the best resolution. Have a good day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
1
Stopped working
on November 18, 2023
Posted by: Bunnymp
Stopped working after a few months. It stops as soon as it is applied to the cork.
Response from osterBy Oster®, Brand Team, November 22, 2023
Thank you for reaching out to Oster®. We appreciate your time and effort in bringing this to our attention. We are sorry to hear that your Oster® Silver Electric Wine Opener stopped working after few months. That is certainly not the experience we want you to have. No worries, we are here to help.
If your wine opener is not working, it might be because the unit was not charged properly. We suggest you try the troubleshooting steps below:
1. Plug one end of the adapter cord into the base of the recharging unit and the other end into the main socket.
2. Place the Electric Wine Opener into the recharging unit ensuring that it is firmly in position and that it is fully engaged with the recharging connection. It will take approximately 6-8 hours to recharge your electric wine opener.
3. When your Electric Wine Opener is fully recharged it can be used to open approximately 30 bottles.
Take note: It has been noted that the Electric Wine Opener may experience problems with a small percentage of plastic/ synthetic corks and undersized corks, if in this case the cork should be removed manually.
Your wine opener has a 3-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill in the "Contact us" link provided below to help you get to the best resolution. Have a good day!
https://www.oster.com/support/contact-us
If your wine opener is not working, it might be because the unit was not charged properly. We suggest you try the troubleshooting steps below:
1. Plug one end of the adapter cord into the base of the recharging unit and the other end into the main socket.
2. Place the Electric Wine Opener into the recharging unit ensuring that it is firmly in position and that it is fully engaged with the recharging connection. It will take approximately 6-8 hours to recharge your electric wine opener.
3. When your Electric Wine Opener is fully recharged it can be used to open approximately 30 bottles.
Take note: It has been noted that the Electric Wine Opener may experience problems with a small percentage of plastic/ synthetic corks and undersized corks, if in this case the cork should be removed manually.
Your wine opener has a 3-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill in the "Contact us" link provided below to help you get to the best resolution. Have a good day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
1
Disappointed 😢
on November 20, 2023
Posted by: EChance
Gender:Female
Got this as a wedding gift. It’s been charging for days and still is not strong enough to pull the cork out.
Response from osterBy Oster®, Brand Team, November 22, 2023
Thank you for reaching out to Oster®. We appreciate your time and effort in bringing this to our attention. We are sorry to hear that your Oster® Silver Electric Wine Opener has no enough power to pull the cork out. That is certainly not the experience we want you to have. No worries, we are here to help.
If your wine opener is not working, it might be because the unit was not charged properly. We suggest you try the troubleshooting steps below:
1. Plug one end of the adapter cord into the base of the recharging unit and the other end into the main socket.
2. Place the Electric Wine Opener into the recharging unit ensuring that it is firmly in position and that it is fully engaged with the recharging connection. It will take approximately 6-8 hours to recharge your electric wine opener.
3. When your Electric Wine Opener is fully recharged it can be used to open approximately 30 bottles.
Take note: It has been noted that the Electric Wine Opener may experience problems with a small percentage of plastic/ synthetic corks and undersized corks, if in this case the cork should be removed manually.
Your wine opener has a 3-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill in the "Contact us" link provided below to help you get to the best resolution. Have a good day!
https://www.oster.com/support/contact-us
If your wine opener is not working, it might be because the unit was not charged properly. We suggest you try the troubleshooting steps below:
1. Plug one end of the adapter cord into the base of the recharging unit and the other end into the main socket.
2. Place the Electric Wine Opener into the recharging unit ensuring that it is firmly in position and that it is fully engaged with the recharging connection. It will take approximately 6-8 hours to recharge your electric wine opener.
3. When your Electric Wine Opener is fully recharged it can be used to open approximately 30 bottles.
Take note: It has been noted that the Electric Wine Opener may experience problems with a small percentage of plastic/ synthetic corks and undersized corks, if in this case the cork should be removed manually.
Your wine opener has a 3-year limited warranty. If this doesn't resolve your issue, we'd like to kindly request that you contact us directly or fill in the "Contact us" link provided below to help you get to the best resolution. Have a good day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
1
Terrible product
on January 7, 2024
Posted by: Lone wolf60
Bought this wine opener as a Christmas's gift in 2022 it worked fine for about a month. It now fully charged inner screw that is supposed go into the cork just spins does not go up or down. Wife was not happy with this gift. After looking at the web site its seems not many are happy with this product. My fault i should have looked at the website reviews first. But we have may other Oster products and that it was a quality product.
No, I would not recommend this to a friend.
Response from osterBy Oster, Brand Team, January 16, 2024
Thank you for reaching out to Oster®. We are sorry to hear that your electric wine opener is broken. That is certainly not the experience we want you to have. Take note that your Oster® Silver Electric Wine Opener has a 3-year limited warranty and we would love to provide you with proper troubleshooting steps for a possible fix. For us to do that, we'd like to kindly request that you contact us directly so we can determine the best resolution. Have a good day!
https://www.oster.com/support/contact-us
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
1
Garbage
on January 19, 2024
Posted by: Wine Dude
Piece of crap. Stopped working after a couple of months. Oster offers no mechanism for return or repair.
Response from osterBy Customer Care, March 19, 2024
Hello, thank you for leaving the review on our Oster® Silver Electric Wine Opener. We're really sorry that it didn't fully meet your expectations on this occasion. If you require further assistance, please reach out to us via our official Oster "Contact Us" https://www.oster.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you and please stay safe!
Oster Care
Thank you and please stay safe!
Oster Care
Response from osterBy Oster, Brand Team, January 30, 2024
Thank you for reaching out to Oster®. We are sorry to hear that your wine opener stopped working. That is certainly not the experience we want you to have. Your Oster® Silver Electric Wine Opener has a 3-year limited warranty and we would love to provide you with proper troubleshooting steps for a possible fix. For us to do that, we'd kindly request that you contact us directly so we can determine the best resolution. Have a good day!
https://www.oster.com/support/contact-us
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
1
Do not last
on February 23, 2024
Posted by: BMW man
from Salem, South Carolina
Gender:Male
This is the 2nd one I have purchased. They only last about 18 months. Then they do not recharge. Terrible!
Response from osterBy Customer Care, March 19, 2024
Hello, thank you for leaving the review on our Oster® Silver Electric Wine Opener. We're really sorry that it didn't fully meet your expectations on this occasion. If you require further assistance, please reach out to us via our official Oster "Contact Us" https://www.oster.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you and please stay safe!
Oster Care
Thank you and please stay safe!
Oster Care
Response from osterBy Oster, Brand Team, February 28, 2024
Thank you for reaching out to Oster®. We are sorry to hear that your wine opener only lasts about 18 months. That is certainly not the experience we want you to have. Your Oster® Silver Electric Wine Opener has a 3-year limited warranty and we would love to provide you with proper troubleshooting steps for a possible fix. For us to do that, we'd kindly request that you contact us directly so we can determine the best resolution. Have a good day!
Written by a customer while visiting oster
Customer Rating
1
Bad battery?
on July 21, 2024
Posted by: DEEL
from Delaware
Gender:Male
Brand new wine opener will not charge. After three days on the charger, (yes, both of the LED’s are lit) it has not charged.
Response from osterBy Customer Care, July 23, 2024
Hello!
We apologize for any inconvenience caused. For further assistance and to share more about your experience, please call us at 1-800-334-0759 during our operating hours, Monday to Friday, 9 am to 5 pm Eastern Time, or via our contact form:
https://www.oster.com/support/contact-us
Have a great day,
Oster Consumer Care
We apologize for any inconvenience caused. For further assistance and to share more about your experience, please call us at 1-800-334-0759 during our operating hours, Monday to Friday, 9 am to 5 pm Eastern Time, or via our contact form:
https://www.oster.com/support/contact-us
Have a great day,
Oster Consumer Care
Written by a customer while visiting oster
Customer Rating
1
Disappointing
on July 21, 2024
Posted by: DJL77
I was given one of these as a gift. I used it times and now it only goes into the cork about 1/2 inch and stops. I sent in one the support requests with the numerous photos and haven't received so much as a form letter.
Response from osterBy Customer Care, July 22, 2024
Hello!
Thank you very much for your feedback on our Oster® Silver Electric Wine Opener! We are very sorry to hear about your experience and we sincerely apologize for the inconvenience caused!
Unfortunately there is no email address attached to this review, that is why we kindly ask you to reach out to us directly via our official "Contact Us" page.
Thank you!
Oster Consumer Care
Thank you very much for your feedback on our Oster® Silver Electric Wine Opener! We are very sorry to hear about your experience and we sincerely apologize for the inconvenience caused!
Unfortunately there is no email address attached to this review, that is why we kindly ask you to reach out to us directly via our official "Contact Us" page.
Thank you!
Oster Consumer Care
Written by a customer while visiting oster