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Customer Reviews Collected from oster |
Oster - Oster Electric Wine Opener - Silver
Average Customer Rating:
2.7
Rating breakdown 179 reviews
5 Stars
36
4 Stars
30
3 Stars
24
2 Stars
28
1 Star
61
48%of customers recommend this product.
(
74 out of
154)
Customer Reviews for Oster - Oster Electric Wine Opener - Silver
Customer Rating
3
Don't know haven't been able to use it
on January 29, 2021
Posted by: Dahd
from New Fairfield, ct
I received this as a gift plugged in last night it has been charging for around 15 hours both charging lights Are a steady red are they supposed to change colour when charged
Response from osterBy Consumer Care Department, February 22, 2021
Thank you for leaving such a nice review. The red light stays illuminated as long as the wine opener is on the base and the base is plugged in. The unit shall be charge for 6-8 hours and the lighs should stay on, it will not change even when the opener is fully charge. Have a great day!
Written by a customer while visiting oster
Customer Rating
3
Gone too Soon
on July 13, 2016
Posted by: Retired Engineer
from Las Vegas, NV, United States
Gender:Male
We received this opener as a Christmas gift. We used it probaby 3 times a week since then. The opener quit working in the "Open" direction. The "Eject" direction worked fine. The issue is the reversing switch has four contacts, 2-Open, 2-Eject, and one of the 2-Open contact's spring/contacts broke off. The stress cycles eventually cause "work-hardening" and failure of any metal, but after only 72 cycles it is very premature.
Oyster may want to look into the spring/contacts material they are using or the process of soldering the spring/contacts to the reversing switch. The soldering process my be changing the spring/contacts metallurgy with to much heat.
But then again maybe it just broke! LOL
Oyster may want to look into the spring/contacts material they are using or the process of soldering the spring/contacts to the reversing switch. The soldering process my be changing the spring/contacts metallurgy with to much heat.
But then again maybe it just broke! LOL
Response from osterBy OsterSupport, Customer Service, August 6, 2016
Thank you for your feedback! We are sorry to hear about your experience, and we look to assist you with this problem. Call us at (800) 334-0759, and let's get started. Have a great day!
Written by a customer while visiting oster
Customer Rating
3
What was Blue is now Red
on January 18, 2021
Posted by: Lisa Ipp
from Venice, FL
Gender:Female
I have had this Oster Silver Electric Wine Opener for less than a year. I loved it. After using it, I would put it back on the charger and the light was blue. Now, it just stays red. No instructions as to what that means. I would really like a replacement as I really like this product.
Response from osterBy Oster, March 23, 2021
Awesome! Thank you for sharing your experience with us. We work very diligently to provide the best appliances and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Oster!
Written by a customer while visiting oster
Customer Rating
1
TOO YOUNG TO DIE
on April 7, 2014
Posted by: BillBach
from scottsdale, az
Gender:Male
Hardly used this and now it dies out in the middle of a party. No troubleshooting section of the User Guide or help thru the search window. Bad for the Oster name.
No, I would not recommend this to a friend.
Response from osterBy Oster Brand, Consumer Care, April 22, 2020
That is definitely not the kind of experience that we want you to have. Our wine openers were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please call our Consumer Care Department at 1-(800) 334-0759. For your convenience, we are available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting oster
Customer Rating
4
Quality Wine Opener
on November 14, 2016
Posted by: pmdreamers
from Floral Park, NY, United States
Gender:Female
This is a sleek looking product that fits in nicely in a modern kitchen. It works straight out of the box and makes opening wine bottles a lot easier then a traditional corkscrew and even comes with a foil cutter, which is a nice touch. It does take a few tries to properly align the corkscrew with the bottle so that it goes in straight but once you get the hang of it, it's a breeze. The only downside is that it does take up space on your counter and the charging light always stays on, so there's a constant glow from the product. But overall it looks good and works very well.
I received this product as a sample for my honest review.
I received this product as a sample for my honest review.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
1
Do NOT recommend this product
on September 25, 2023
Posted by: max208
We bought this wine charter in 2021, and it worked fine for the first year. By 2023 didn’t seem to be charging very well… we tried charging it yesterday and kept smelling burning plastic. The next morning when we came downstairs the wine opener had started melting. I would avoid this product as it has trouble charging and likely came close to starting a fire in our kitchen.
No, I would not recommend this to a friend.
Response from osterBy Oster, September 27, 2023
Thank you for reaching out to Oster®. We are sorry to hear about your experience with the wine opener that is not charging and melts. We will be more than happy to assist you.
We will check our resources about the unit to provide you with the best resolution, we would like to request you to contact us directly. Have a great day!
We will check our resources about the unit to provide you with the best resolution, we would like to request you to contact us directly. Have a great day!
Written by a customer while visiting oster
Customer Rating
4
Great until it Was NOT!!!
on January 16, 2021
Posted by: Nancy1313
from Burlington NC
Gender:Female
We have loved this and it was great until it was not. We have had this just over a year or so and then it gradually began not charging completely and totally stopping in the process of removing a cork. Not sure what to do now. As I said we have really enjoyed this. And would like to replace it.
I would recommend this to a friend!
Response from osterBy Consumer Care , January 18, 2021
We are glad to hear that you loved our Oster® Silver Electric Wine Opener and we are sorry to hear that it can no longer remove a cork. To assist you with repair or replacement, kindly connect with us via Live Chat or email us at osterconsumercare@newellco.com.
Written by a customer while visiting oster
Customer Rating
1
Ultra short life-span
on February 20, 2016
Posted by: Tresa
from Dallas, TX, United States
Gender:Female
I received this as a Christmas gift and was so excited. I've used it maybe 10 times, and now it won't work at all. I've unplugged it for several days to drain the battery, then plugged it back in to charge. The charging light comes on, but no power. Totally dead... totally worthless!
No, I would not recommend this to a friend.
Response from osterBy OsterSupport, Customer Service, March 1, 2016
I can understand how you feel about your wine opener. Call us at (800) 334-0759, and let's make sure you get back to enjoying glasses of your favorite drinks as soon as possible. Thanks!
Written by a customer while visiting oster