The mail order was VERY prompt! It's a great product.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
4
Perfect until now...
on May 9, 2016
Posted by: Cdesha
from Maryville, TN, United States
Gender:Female
I received this as a gift last a Christmas. It is use is occasionally but not on a daily basis. I only charge it when it needs it but do leave it on the charging station. Went to use it after charging for days and it did not work. I have loved this product and wonder if I am out of luck with it working again.
Written by a customer while visiting oster
Customer Rating
1
Wine opener
on May 19, 2016
Posted by: Rcorn
from Mason City, IA, United States
Got as a gift ,a month ago . Fresh out of box and will not charge .
No, I would not recommend this to a friend.
Response from osterBy OsterSupport, Customer Service, June 13, 2016
Not to worry! Call us at (800) 334-0759, and we will make sure we get this issue taken care of for you. We will get you back to opening your bottles as soon as possible. Thank you!
Written by a customer while visiting oster
Customer Rating
3
wine opener FPSTBW8207-S
on May 25, 2016
Posted by: cda731
from Okeechobee, FL, United States
Gender:Female
I received this as a gift less than a year ago. It worked great and then stopped working. I had it plugged in to recharge for 24 hours and it barely whines then stops. Love the product, but it should last longer than this
Response from osterBy OsterSupport, Customer Service, June 14, 2016
You are absolutely right, and our appliances are designed to last for a long time. We would like to help resolve this for you, and get you back to opening bottles of wine without worry. Call us at (800) 334-0759, and let's get this taken care of. Thanks!
Written by a customer while visiting oster
Customer Rating
1
Sticky handle
on August 13, 2016
Posted by: Strubbi
from California, United States
Gender:Female
I've had this opener for about a year and only used it maybe 4 times. The black part of the handle got very sticky. I've tried everything to clean it off without success. Hate to use it. It's gross.
No, I would not recommend this to a friend.
Response from osterBy OsterSupport, Customer Service, September 26, 2016
I am sorry to hear about your experience with your wine opener. I recommend making sure it's clean after every use. Allowing residue to dry can cause an inconvenience. Call us at (800) 334-0759, and we will be more than happy to assist you. Thanks!
Written by a customer while visiting oster
Customer Rating
1
Great while it lasts...but only lasts for months
on September 12, 2016
Posted by: DCHokie
from Washington, DC, United States
Gender:Male
Stopped working after 6 months or so. Now even after sitting on the charger for a week, will quit after barely piercing a cork. Don't waste your money get a rabbit or some other manual opener.
No, I would not recommend this to a friend.
Response from osterBy Oster, Customer Service, September 26, 2016
We would be happy to get you back up and running. Please give us a call at (800) 334-0759, our customer care agents are here to help. For your convenience we are available Mon - Fri from 9am-6pm EST. We look forward to hearing from you!
Written by a customer while visiting oster
Customer Rating
1
Stopped working
on November 5, 2016
Posted by: Keloros
from PA
Gender:Female
I received this for a gift less than a year ago. I used it about 6-7 times and now the button won't work in the down direction only the up direction. Nothing happens when I push the button to remove the cork. Very disappointing.
No, I would not recommend this to a friend.
Response from osterBy Oster, Customer Service, November 8, 2016
We would like to help! please give us a call at (800) 334-0759 where a customer service representative will be happy to help! We are available from 9am-6pm EST Monday - Friday. We look forward to hearing from you!
Written by a customer while visiting oster
Customer Rating
5
Great features for a great price.
on November 10, 2016
Posted by: tillywilly56
from Garrett, IN, United States
Gender:Female
This product me and exceeded my expectations. I was so pleased how easy it was to use the opener and how well it worked. I love that it also removes the cork completely from the bottle and then has a reverse mode to release the cork from the opener unlike manual bottle openers where you have to twist to get the cork out. The design is very appealing as well. It's small and sleek and doesn't take up to much room on my counter space and looks great sitting out for everyone to see. I also love that it is rechargeable and not battery operated that way you are not constantly replacing the batteries. I would highly recommend this product to anyone. *I received this product as a sample to review.