 |
Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - 12-Cup Coffee Maker FTX41 - Black
Average Customer Rating:
3.1
Rating breakdown 118 reviews
5 Stars
48
4 Stars
10
3 Stars
7
2 Stars
12
1 Star
41
50%of customers recommend this product.
(
55 out of
109)
Customer Reviews for Mr. Coffee - 12-Cup Coffee Maker FTX41 - Black
Customer Rating
4
Great coffee maker
on September 18, 2017
Posted by: Music733
from Cloverdale, CA, United States
Gender:Male
I was given this coffee maker as a house warming gift nearly five years ago. It has been durable and is used sometimes twice daily. My preference is a strong rich blend so the strength settings are a plus. Of course, whenever a friend asks for a brand recommendation, Mr Coffee is mine!!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Great coffee marker
on November 2, 2017
Posted by: Shorty76
from Harlingen, TX, United States
So far of this product I really like it. Really works really goood.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: Barnydaddy
from Fairfield, CA, United States
Gender:Male
Verified Purchase:Yes
This coffeemaker replaced another similar one. We enjoyed the other on nut we wanted a stainless steel look. Too, we have three extra pots....;-)
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Loved at first
on November 15, 2017
Posted by: Lindsay31
from Minneapolis, MN, United States
Gender:Female
We love this coffee maker. All the different settings are great. We set the delayed brewing every night. However after about 4-5 months of use it started steaming like crazy every time it’s brewing. Our cabinets above it get wet with condensation and the plastic piece that sits over the carafe has warped making it difficult to get the carafe in and out. I’m not sure how much longer it will continue to work for us.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, January 8, 2018
Oh no! That is not what we expect from our coffeemakers. We thank you for making us aware of this issue and would like to make it right for you. Please call us at (800) 672-6333 between the hours of 9AM-6PM EST Monday-Saturday. A coffee specialist will be happy to investigate your available options.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Poorly designed Canister (Leaks)
on December 11, 2017
Posted by: donba
from NW Georgia
Gender:Male
I have this for about 9 months and although the coffee taste good, it is not hot and requires it too be microwaved to heat it up. Warmer does not keep coffee hot at all. Biggest annoyance is the canister is useless. When filling the maker, the canister leaks and splatters water all over the counter. Really a poor design
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, January 9, 2018
No one likes a lukewarm cup of coffee! Let us help you with that. Please call our customer care team at 1-800-672-6333. Our coffee specialists are available for you between the hours of 9AM - 6PM, EST, Monday through Saturday. We look forward to speaking with you.
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Pros and cons
on December 28, 2017
Posted by: Candy Cane
from Pacific, MO, United States
Gender:Female
We bought this a couple of weeks ago and some of the features are good, others not so much.
Love the shower head, the basket and the options and for two weeks the coffee maker worked well. A couple of days ago, we noticed water under the pot and on the floor and thought maybe we were filling it too much and the water was coming out of the overflow in the reservoir. That was part of the water problem, but there is also the fact that the brew basket lid overhangs the sides so instead of the steam/condensation going back into the reservoir, when you open the lid to remove the grounds, the water goes down the sides, down the back, on the table, on the floor...
We haven’t had any problems with the decanter fitting, but it is hard to clean and is top heavy.
This morning it brewed about 2 cups and turned itself off. Thankfully we have our old standard Mr. Coffee in our RV, brought that in and we are enjoying a cup as we speak.
Love the shower head, the basket and the options and for two weeks the coffee maker worked well. A couple of days ago, we noticed water under the pot and on the floor and thought maybe we were filling it too much and the water was coming out of the overflow in the reservoir. That was part of the water problem, but there is also the fact that the brew basket lid overhangs the sides so instead of the steam/condensation going back into the reservoir, when you open the lid to remove the grounds, the water goes down the sides, down the back, on the table, on the floor...
We haven’t had any problems with the decanter fitting, but it is hard to clean and is top heavy.
This morning it brewed about 2 cups and turned itself off. Thankfully we have our old standard Mr. Coffee in our RV, brought that in and we are enjoying a cup as we speak.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, January 16, 2018
It is our goal to ensure that you are completely satisfied with your coffee maker. Please give our customer care team a call at 1-800-672-6333 so that we can help you. Our specialists can be reached between the hours of 9:00 AM - 6:00 PM, EST, Monday through Saturday. We look forward to your call.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Horrible
on December 30, 2017
Posted by: failure to brew coffee
from Buffalo, NY, United States
Gender:Male
I tried to run the clean water through before brewing my first pot. It took 45 minutes to run 6 cups of clear water through the coffeemaker. Thank God there is a timer on the pot. I can set it two hours earlier than I wake up and have a cup of old coffee before I go to work.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, January 16, 2018
We definitely understand your frustration and want to help you get your coffee maker brewing correctly. It should only take 1-2 minutes per cup to brew. Depending on how long you have had your coffee maker, a slow brew would be an indicator that it requires internal cleaning. We recommend doing this every 40-80 brews depending on the type of water used during the brewing process. The cleaning steps can be viewed on pages 16-17 in the owner's manual which you may view here: http://www.mrcoffee.com/on/demandware.static/-/Sites-mr-coffee-Library/default/dw8effe97c/documents/instruction-manuals/FTX41_43_10582263.PDF/?src=17ZS. If the problem persists or if this is happening with a brand-new coffee maker, please call our customer care team at 1-800-672-6333. Our coffee specialists can be reached between the hours of 9AM - 6PM, EST, Monday through Saturday.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Red coffee maker with digital clock and more
on January 22, 2018
Posted by: Freitag
Gender:Female
I bought this coffee maker over a month ago haven't used due to moving unpacked it at new place and water is all over counter,floors ,in drawers "What a Mess" I'm not happy.I have tried everything to get it to work nothing is working..
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer Service, February 4, 2018
This is so unlike our products! We're confident that one of our Oster specialists can help you with this. Please call us at (800) 672-6333. If you would like to take advantage of our live chat option here on our web site, we are available 9AM-6PM EST Monday-Saturday.
Written by a customer while visiting mrcoffee.com