 |
Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - 12-Cup Coffee Maker FTX41 - Black
Average Customer Rating:
3.1
Rating breakdown 118 reviews
5 Stars
48
4 Stars
10
3 Stars
7
2 Stars
12
1 Star
41
50%of customers recommend this product.
(
55 out of
109)
Customer Reviews for Mr. Coffee - 12-Cup Coffee Maker FTX41 - Black
Customer Rating
1
Sad
on December 25, 2018
Posted by: Grama
from Hazel park. MI
Gender:Female
3 different machine's quit on me soon after purchasing Christmas morning was the end for me!
Response from mrcoffee.comBy Mr. Coffee®, Consumer Care, January 23, 2020
Thank you for reaching out. We apologize for the issue you have experienced. This is certainly not typical of a Mr. Coffee coffee brewer. We pride ourselves on quality, functionality and durability of our products. So that we can get this all sorted out, please give us a call at 800-672-6333 or send us a message via live chat here on the site. For your convenience, agents are available Mon-Sat 9am-6pm, EST. We look forward to hearing from you!
Written by a customer while visiting mrcoffee.com
Posted by: Bradley 467 06
from Auburn, in
Gender:Male
Verified Purchase:Yes
Don't buy makes luke warm coffee thought would make hot coffee with the adjustable warming plate but was wrong my $15 coffee maker makes hotter coffee save your money don't buy
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, August 9, 2019
We are extremely sorry to hear about this and even more sorry to disappoint you. We definitely understand your frustration, and would like to hear more about your coffee maker. We encourage you to contact our customer care department at 1-800-672-6333. We are here for you Monday-Friday 9am-6pm EST, and looking forward to hearing from you.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Waste of Money!!!
on January 16, 2019
Posted by: Red1
from Lititz, PA
[This review was collected as part of a promotion.] This style was bought for me eight months ago because I broke the decanter to my old one, and the decanter started leaking about a month after I had gotten it. So I got a new coffee maker for Christmas and it's not even a month old and the decanter started leaking. WASTE OF MONEY AND TIME!!!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, June 26, 2019
Thank you for taking the time to submit a review! We're sorry to hear this. Our coffee makers and accessories are made from high quality materials and these are not the comments we hear about. If you have any concerns, please give us a call at 800-672-633. For your convenience, our Consumer Care Team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Stands the Test of Time!
on February 26, 2019
Posted by: iLuvCoffee87
from Raleigh, NC
Gender:Male
I purchased the Mr. Coffee Performance Brew 12-cup Coffee Maker a little over 10 years ago as a beginner coffee drinker while in college. After living on my own and storing for a few years to try out a Keurig, I recently started using daily again to accommodate the needs for my fiance and I. After all those years the quality in taste hasn't gone down and it still brews like new. As expected after extended use, the carafe cracked on us a few weeks ago however, after looking at current models on the market we decided to purchase a replacement carafe instead. Highly recommended!
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care , February 18, 2021
We thank you for purchasing our Mr. Coffee® Performance Brew 12-Cup Programmable Coffee Maker Stainless Steel and we are glad to hear that it lasted for years. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Mr. Coffee!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
YES Strong set, Warmer Temp set, front fill view
on March 19, 2019
Posted by: LeeW26
from Northern Virginia
Gender:Female
We have had this machine for years (date code F226), and since we really like the coffee that it makes, we are planning to buy another one just like it. We enjoy the Strong setting. The Warmer Temp setting is a key for us (turned down to low, as we do not like the taste of warmer burned coffee). We also like the front water fill view, as there is a slight difference between the fill lines on the carafe versus the machine (e.g., four cups of water on the carafe is more than four cups on the fill view, and we follow the fill view). We do not use any water filter, as we only drink spring water.
These features, and the quality of the coffee, far outweigh any issues that we have experienced with it. The issues are: 1) the carafe has a black plastic ring around the top, which collects water when it goes through the dishwasher (we use a paper towel to wick the water away when we remove it from the dishwasher), and we would like to buy a carafe with no top ring to use with our new machine (I posted a question on this), and 2) pouring the water into the top is a bit awkward, but not a deal breaker. I have shopped extensively for a new machine, and I'm happy to have found our fave here.
These features, and the quality of the coffee, far outweigh any issues that we have experienced with it. The issues are: 1) the carafe has a black plastic ring around the top, which collects water when it goes through the dishwasher (we use a paper towel to wick the water away when we remove it from the dishwasher), and we would like to buy a carafe with no top ring to use with our new machine (I posted a question on this), and 2) pouring the water into the top is a bit awkward, but not a deal breaker. I have shopped extensively for a new machine, and I'm happy to have found our fave here.
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care Department, April 1, 2021
Thank you for contacting Mr. Coffee® Brand. Thank you for your wonderful review. We work really hard to offer the best appliances in the best possible ways. We appreciate you taking the time to let us know what you think. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Love! Love! Love!
on April 9, 2019
Posted by: Lil Mama
from Baton Rouge, LA
[This review was collected as part of a promotion.] This is the best coffee maker that I have ever owned! It brews strong, delicious, perfect coffee!!
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care , March 15, 2021
Thank you for leaving such a nice review about our Mr. Coffee® Performance Brew 12-Cup Programmable Coffee Maker Stainless Steel. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Mr. Coffee!
Written by a customer while visiting mrcoffee.com
Posted by: playful
from minnesota
Gender:Female
Verified Purchase:Yes
i love mr coffee in my book the best coffee pot for
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care , February 22, 2021
Thank you for leaving such a nice review. We are glad that you love our Mr. Coffee® Performance Brew 12-Cup Programmable Coffee Maker Stainless Steel. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
trash
on April 29, 2019
Posted by: classy92785
from richmond va
Gender:Female
i brought this a month ago and this was my replacement and it was trash just like the 1st 1
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, April 30, 2019
Oh no! We're sorry to hear this. We'd like to learn more about your situation and what exactly happened. We want to make things right. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.
Written by a customer while visiting mrcoffee.com