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Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - 12-Cup Coffee Maker FTX41 - Black
Average Customer Rating:
3.1
Rating breakdown 118 reviews
5 Stars
48
4 Stars
10
3 Stars
7
2 Stars
12
1 Star
41
50%of customers recommend this product.
(
55 out of
109)
Customer Reviews for Mr. Coffee - 12-Cup Coffee Maker FTX41 - Black
Posted by: Happy GA Gal
Gender:Female
Verified Purchase:Yes
The best feature of this coffee maker is that the bell timer can be made silent so that it doesn't wake you up in the morning when the coffee is ready!
Response from mrcoffee.comBy Consumer Care Department, March 31, 2021
Thank you for contacting Mr. Coffee® Brand. Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
RARE Model with thermostat
on September 8, 2019
Posted by: qaz11111
from San Diego
Gender:Male
I have been using this model for years. The thermostat for the warming plate is the rare feature. It saves your coffee from getting cooked. It always taste good. Great for room temperature later or Iced coffee. You can microwave the coffee later and it will taste good. My habit is to make things do more than they were supposed to originally. They never envisioned this to be so great but I guarantee you this is the only coffee maker to buy. Oh, and my current FTX41 is at least 15 years old. I have bought them as gifts and for other houses too. This is the best machine made!!!
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care Department, March 24, 2021
We want to thank you for your loyalty over these years that we have been in business. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Programmable 12 MONTH coffeemaker
on October 13, 2019
Posted by: Toaste
from Idaho
I love the features and look of this coffeemaker, but it seem the product name should be "12 MONTH Programmable" since they only last about 12 months. My 5th or 6th one has failed again after about 1 year.....is "12 month warrantee" what is
PROGRAMMABLE??....last only 12 months to get beyond warantee and fail?
I clean regularly and maintain them well, but it is always the Controls that give out and stop working. Will not light up and run. Will have to look for a less desirable MORE DURABLE coffee maker elsewhere...
PROGRAMMABLE??....last only 12 months to get beyond warantee and fail?
I clean regularly and maintain them well, but it is always the Controls that give out and stop working. Will not light up and run. Will have to look for a less desirable MORE DURABLE coffee maker elsewhere...
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, October 17, 2019
Thank you for bringing this to our attention. We are glad to know that you love the features and style of our coffee maker. Our products are made to last for years. Please give us a chance to make it up to you. Call us at 800-672-6333 or send us a message via live chat here on the site and we will get you all taken care of. For your convenience, we are available Mon-Sat 9am-6pm, EST. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
nice looking - -questionable reliability
on October 30, 2019
Posted by: Raoul Duke
from Calif
Gender:Male
[This review was collected as part of a promotion.] received as a christmas gift - -really liked the aesthetics. Carafe somewhat problematic with regards to filling machine with water (spout too shallow, had to have lid on to pour without spilling). coffee was very good but it stopped working after 8 months (would not heat up).
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, October 31, 2019
Oh no! We're sorry to hear this. This is definitely not the kind of experience that we want you to have. Our products are made to last for years. Please give us a chance to make it up to you. Call us at 800-672-6333 or send us a message via live chat here on the site and we will get you all taken care of. For your convenience, we are available Mon-Sat 9am-6pm, EST. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Works great!!!!
on November 24, 2019
Posted by: Obelix
from Upstate NY
Gender:Male
I've had this for over a year. It brews at least one pot of coffee a day without issue. Works better than some models costing much more.
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care Department, March 16, 2021
Thank you for your wonderful review. We work really hard to offer the best appliances in the best possible ways. We appreciate you taking the time to let us know what you think. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Great coffee maker
on December 4, 2019
Posted by: Wilsonej
from Phoenix AZ
Gender:Male
We loved this maker had it for 2 years broke the carraffe try to find a replacement one was unable to still have it just hoping to find one if the carraffe was stainless would be the perfect machine
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care Department, March 12, 2021
We want to thank you for your loyalty over these years that we have been in business. You can purchase Mr. Coffee products and replacement parts at any of our retail partners. You may find this complete list of our online and in-store authorized retailers: Amazon, Walmart, Target, Bed, Bath & Beyond, Best Buy, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, Sam's Club and The Home Depot. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
it does not work
on December 9, 2019
Posted by: Ernesto65
from Mexico
Gender:Male
I worked normally but stopped working. All the led lights come on and only a simple typical start or end sound is heard but does not do more.
Response from mrcoffee.comBy Consumer Care Department, March 12, 2021
Oh no! This is definitely not the experience we want you to have. Kindly follow the steps below to resolve your issue with the coffee maker which is not brewing:
- Unplug and replug the coffee maker back after 3 minutes
If this won't fix your issue, please call our Consumer Care Department at 1-800-334-0759 or email us at osterconsumercare@newellco.com and we will get you all taken care of. Have a nice day!
- Unplug and replug the coffee maker back after 3 minutes
If this won't fix your issue, please call our Consumer Care Department at 1-800-334-0759 or email us at osterconsumercare@newellco.com and we will get you all taken care of. Have a nice day!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Frustrated
on January 5, 2020
Posted by: Anonymous
from Akron, Ohio
Gender:Female
Have had my coffee maker just over a month, half of which we were on vacation. Now it won't brew. A little water comes through but the rest will not run through. I would not have expected problems just a month after purchase.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee®, Consumer Care, January 23, 2020
Thank you for reaching out. We apologize for the issue you have experienced. This is certainly not typical of a Mr. Coffee coffee brewer. We pride ourselves on quality, functionality and durability of our products. So that we can get this all sorted out, please give us a call at 800-672-6333 or send us a message via live chat here on the site. For your convenience, agents are available Mon-Sat 9am-6pm, EST. We look forward to hearing from you!
Written by a customer while visiting mrcoffee.com