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Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - 12-Cup Coffee Maker FTX41 - Black
Average Customer Rating:
3.1
Rating breakdown 118 reviews
5 Stars
48
4 Stars
10
3 Stars
7
2 Stars
12
1 Star
41
50%of customers recommend this product.
(
55 out of
109)
Customer Reviews for Mr. Coffee - 12-Cup Coffee Maker FTX41 - Black
Customer Rating
5
Every feature you could want
on September 21, 2014
Posted by: jumon
from San Antonio, TX, United States
Gender:Male
This coffee maker is great. The clock is easy to set, the time to brew is easy to set, the brew speed is super easy to change/set. The only minor issue I have with the maker is that the pot does not easily empty out the water when filling the coffee maker. I think the lid could use a little improvement. Other than that, I love it!! I've had many coffee makers and this one is perfect in almost every respect.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Still brewing after 14 months
on September 23, 2014
Posted by: Nja7
from Montana, United States
Bought this maker over a year ago because I like my coffee ready when i get up. Makes a great pot of coffee & keeps it hot for 2 hours before shutting off. Have to make sure the timer is correct for am or pm. The heating plate can also be adjusted depending on how hot you like your coffee. Has been very dependable with not problems. I have used Mr. Coffee makers for some 20 years.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Terrible
on December 26, 2014
Posted by: Gnone2
from Ohio, United States
Broke after a few short months of use. Warranty isn't worth the ink it's written on.
I will NEVER buy another "MR. Coffee" coffee maker.
I will NEVER buy another "MR. Coffee" coffee maker.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Consumer Care, April 22, 2020
That is definitely not the kind of experience that we want you to have. Our products were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit.
Written by a customer while visiting mrcoffee.com
Posted by: pbody
Gender:Male
Verified Purchase:Yes
~bought it for a Russian-Tea-Drinker and she Loves it!!!...easy to use and clean, too...~
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: BuddyB
from Sugar Grove, IL
Gender:Male
Verified Purchase:Yes
I'm still looking for the perfect coffee brewer. I've tried a lot of the fancy names, but decided to go back to Mr. Coffee. The brewer works fine, but the coffee comes out lukewarm at best. Looks like my search continues.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Breaks easily.
on March 20, 2017
Posted by: korio5
from Chicago, IL, United States
Gender:Female
Why was my review rejected? I would like a detailed response please.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, May 4, 2017
There could be many reasons as to why your review was rejected. If you have any issues with your coffee maker please give us a call at (800) 672-6333 where a representative will be more than happy to help you. We are available form 9am - 6pm EST Monday - Friday.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Nothing but trouble
on March 25, 2017
Posted by: NancyJ
from Texas
Gender:Female
Purchased this 3 weeks ago. After a few days we noticed a lot of water under the pot, found where it was leaking from a little gasket thing on back, husband read and found that it was installed upside down, he fixed that and all was good for a couple of weeks…. but this morning? We filled the reservoir but the pot only brewed about 4 cups then stopped brewing. We tried restarting the brew cycle a couple of times and it brewed another cup or two. Nothing but trouble
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, April 20, 2017
We would love to get you back brewing proper pots of coffee! Please give us a call at (800) 672-6333. Where a customer service representative can assist you in this matter. We are available from Monday - Saturday, from 9am-6pm EST. Thank you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Save yourself, don't buy!
on May 1, 2017
Posted by: Jenny330
from Chicago, IL, United States
My mom bought this for us a little over a month ago & 4 times I have awoken to find coffee all over our counter, in our drawers, on the floors, etc. due to the coffee basket not sitting right. This thing is garbage. I will not buy another Mr Coffee brand maker!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, May 6, 2017
We want to simplify your brewing experience and get this sorted out for you. Please use our Live Chat option for further assistance. Our customer support team is available Mon-Sat 9am-6pm, EST. Talk to you soon!
Written by a customer while visiting mrcoffee.com