Customer Reviews for Mr. Coffee - 12-Cup Coffee Maker FTX41 - Black
Customer Rating
1
Leaks like a sieve!
on July 3, 2016
Posted by: Janetz
from Winona, MN, United States
Gender:Female
I purchased this about 3 months ago and about a week ago it started leaking out the bottom. We fill it at night before we go to bed and set the timer and in the morning we always have a puddle on the counter! Never had this problem with any other coffee maker. Very disappointed!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, July 7, 2016
A leaking coffeemaker is not what we had in mind. Give us a call at 800-672-6333, so we can take a look into this for you. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
wort coffe maker ever
on July 21, 2016
Posted by: anthony4485
from Portland, OR, United States
Gender:Male
Every time I make coffee it spews just about half of the pot of coffee all over my counter and floor. No matter how its cleaned or adjusted. if you are looking at this coffee maker DO NOT BUY its SO bad and wastes and incredible amount of coffee (which lets face it, is boarder line sacrilege)
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, July 25, 2016
We see where you're coming from, and we will like to do what we can to help. Please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. We look forward to speaking with you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
My experience is not a happy one 6 months ago
on August 8, 2016
Posted by: Sumshine
from Va
Gender:Female
He purchased for me as a surprise. Sadly it's only lasted 6 months. It will not brew. Now I must purchase another Coffeemaker . Will be checking out other brands
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, August 15, 2016
We want to do what we can to make this right and keep you as part of our Mr.Coffee family. We encourage you to contact our customer care team at 1-800-672-6333 for assistance with your brewer. We are here for you Monday-Saturday 9am-6pm Eastern, and look forward to hearing from you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Best tasting coffee BUT...
on October 19, 2016
Posted by: cparent76
from Mt Holly, NJ, United States
Gender:Female
Bought this beauty of a coffee maker 4 months ago. There are a few extra steps in prepping the coffee but well worth it. My biggest and probably only downfall is that water is constantly dripping out of the back of the machine, down the electrical cord, and puddles all over my counter. Each and every time. Will be calling the retail establishment that I purchased it from since it is within a year. Hopefully they can exchange it because I really enjoy this coffee maker!
I would recommend this to a friend!
Response from mrcoffee.comBy Mr.Coffee, Customer Service, October 20, 2016
Puddles all over your counter is definitely not attractive and we are happy to hear that you are giving us another chance! Please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. We look forward to speaking with you!
Does everything I need it too at a great price. It is a good looking coffee maker,doesn't look cheap. If it is still made when I need anothe one I will be buying it again.
We have had 2 "high end" coffee makers prior to this one. The only adjustment we have had to make is that our others were 14 cup and this one is 12. To comment to a couple of other reviewers: This pot doesn't dribble - one almost identical to this one had that as a complaint, but not this one. And second, this pot does spray, not just run water through. I like my coffee hot and this one is perfect!