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Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - 12-Cup Coffee Maker FTX41 - Black
Average Customer Rating:
3.1
Rating breakdown 118 reviews
5 Stars
48
4 Stars
10
3 Stars
7
2 Stars
12
1 Star
41
50%of customers recommend this product.
(
55 out of
109)
Customer Reviews for Mr. Coffee - 12-Cup Coffee Maker FTX41 - Black
Posted by: jackcoffee
from Missouri, United States
Gender:Male
Verified Purchase:Yes
We purchased our coffeemaker a little over a month ago and love it so far. It is nice looking, and has all the bells and whistles that we like. It makes a delicious and smooth pot of coffee. We recommend this!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
3 in 3 years may be not so good
on August 28, 2017
Posted by: upsettoo
Returned one in 12-7-2014 Returned that one in 2-28-2015 and that one stop working 8-26-2017 you can judge for your self....
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 10, 2017
Hello! Thank you for taking the time out to write a review. We appreciate your feedback and would like to turn your experience around. Please give us a call at our toll free number (800) 672-6333. You can also take advantage of our live chat on our site. Our specialists are available Monday-Saturday 9am-6pm EST. We look forward to speaking with you.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Don't ever use the "self clean" button.
on October 13, 2017
Posted by: MLee
from Oregon, United States
Gender:Male
I have had three of these now. The last one died after it forced me to use the "clean" button, otherwise it would keep flashing FOREVER. Each one that quit on me, either quit after using the clean button or shortly after. Great when it works but it will fail on you.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 19, 2017
Oh no! We would like to turn your experience around. Please contact us via live chat on our site. Agents are available Monday-Saturday 9am-6pm EST, and would love to assist you. We look forward to chatting with you.
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Nothing but problems
on March 17, 2019
Posted by: mandysue1222
from Michigan
Gender:Female
I have only had this coffee maker for about 3 weeks. Every time I brew my coffee, the filter somehow gets all folded up and coffee grounds all in my coffee and the machine. The pot is already cracked and can’t be used. I won’t be recommending this model.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, April 8, 2019
We're sorry to hear that our coffee machine isn't living up to your expectations. Our product has received great feedback and this is not something that we hear about often. We'd like to turn your experience around so that you are completely satisfied with your product. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed. Thank you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Epic fail
on March 24, 2019
Posted by: Jinn200
from Michigan
Gender:Female
I bought this coffee maker a couple months ago and it has already stopped working. All it does is beap at me. Horrible machine for the price
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, April 5, 2019
Thank you for taking time to submit a review! We hate to hear that the coffee maker broke so soon. We have high expectations for our coffee makers, and we want to make sure your Mr. Coffee experience continues to be an excellent one. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Stopped working
on May 22, 2020
Posted by: Aussie mom
from Florida
Gender:Female
I have bought Mr Coffee machines for years, they are mid price, they work well and dependable but lately my last coffee pots have only lasted about 2 years. The burners are getting rusty faster and my last machine just stopped working for no reason. I am becoming disappointed in Mr Coffee's products.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, May 29, 2020
We are sorry to hear about this. Your coffee maker should give you many years of great use as your first coffee maker did. We want to make things right. Please send us a message via live chat here on the site so we can help you with your carafe. For your convenience, we are available Mon-Fri 9am-6pm, EST. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Brews Great Coffee
on September 30, 2016
Posted by: Gean
from Madison, AL
Gender:Male
We've had this coffee maker for a couple of years and have loved it. The showering of the water over the grounds makes a big difference. I bought another coffee maker because we broke the carafe for this one and I was unable to find one locally. I needed coffee for the next morning. The new coffee maker doesn't shower. I've adjust the amount of grounds to try to make the coffee stronger, but it's still not as good as the this one. I'm now wasting good coffee. I'm only buying coffee makers that do the shower brewing thing now.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Great Coffee, except it fails after 4 months
on October 14, 2014
Posted by: Flyhooker2
from Bellingham, WA, United States
Gender:Male
This is my 2nd Mr Coffee of the same model, and both machines failed in the same manner. After a few short months the machine would stop brewing after 2 or 3 cups. It appears the inlet line to the water heater plugs off and only allow a small amount of water through. After a couple of cups, it stops brewing. If I smack it hard with my fist, I can get it to brew another cup, but then is stops again until I give it another smack. I'm tired of smacking it in the side. I'm changing brands.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com