frigidaire.com Customer Reviews Collected from frigidaire.com
Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Silver
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 361 reviews
5 Stars
255
4 Stars
80
3 Stars
10
2 Stars
5
1 Star
11
94%of customers recommend this product. 
(
331 out of 353
)
Customer Reviews for Frigidaire - Gallery 30" Self-Cleaning Freestanding Gas Convection Range - Silver
Customer Rating
1 out of 5
1
DO NOT BUY
on October 8, 2015
Posted by: H D 7
from Belleville, MI, United States
Bought this 12/13 and after 13months had to replace electric oven control, it was past warranty so had to pay for new EOC. This one lasted 3 weeks, got next one for free but it just went bad so know do I buy another one? Don't think so waste of money!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
A Dream Come True
on April 18, 2015
Posted by: neaner
from Arbor Vitae WI
I'm 79 years old and just bought the Frigidaire Gallery Stainless Gas Range. I researched online and read any review I could find. This is the second NEW range I have had in all of my married years. The first one was 60 years ago in our first house. From then on I inherited whatever appliances were in the house we purchased whether it was gas or electric. We built our last house 21 years ago. We purchased a used gas range from my husband's great nephew who was getting divorced. Another used range although I must say I reallyenjoyed it. Living in the Northwoods we were without power a number of times during the year and with gas I was able to cook. That's a real selling point. This Gallery range has everything I needed and then some. The bottom rack that slides out when you open the door is awesome. I find only women seem to understand what a great thing this is. Why didn't we think of that? The 5th burner with a grill is also a plus. The fact that it is not permanent and you can just store it is great. I used the convection oven to bake cookies a few days ago. Two trays in the oven, no moving the trays to a different rack and the bottom of the cookies were nicely browned. Convection is new to me also. I was prepared for the only drawback as my old range had black porcelain around the burners. I think the powers that be could listen to us and change that color. A gray stainless color would be PERFECT. You have to constantly be cleaning around the burners even those you don't use because even the dust shows. Maybe someone could give this some thought. A stainless color on the stainless range would be wonderful. It's still 5 stars regardless. Thanks for making this a great present that I bought for myself. It took me 6 months online and I am not disappointed with my decision. Jean
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Cook Surface Lousy
on July 28, 2015
Posted by: debmag
from Austintown, OH, United States
Terrible finish on the stove top and on oven walls and floor. The surfaces do not come clean. They mark and you can scrub until it scratches and it still doesn't come clean.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Every feature I could ever want and use.
on September 18, 2015
Posted by: Garden lady
from Scottsburg, IN. United States
Love every feature. The cooking grates cool much quicker than I thought they would which speeds my cleanup in the kitchen. Love the way I can move pans across the grates to accommodate other pans for food preparation.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Rating
on October 22, 2015
Posted by: Jillb
from Tucson, AZ, United States
I like how easy this is to clean, but there is a nick in the corner, and I have no idea how it happened.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
Oven has failed multiple times.
on November 10, 2015
Posted by: Joe 12
from Philadelphia, PA, United States
Electronic Board has faied twice within @ one and half year period. (Just out of warranty of course).Replaced twice now oven does not heat according to temp settings. Ex 5.5 hours to cook a 7 lb oven stuffer at 425 degrees F. Error codes F12 originally before repair now F0 code aftwer repairs (190.00 worth ) Also computer board on microwave failed 13 months after Purchase. Both products Frigidaire Gallery Models. Anybody else have problems ? Lets do something about it if Fridgidaire won't ! Joseph Kerr
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick Online Outreach RepresentativeDecember 1, 2015
Hello, Joe 12! First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Striving to be the best home appliance company in North America, we do value your opinion. I would like to reach out to your personally to review your concerns and answer any questions you might have. I have attempted a connection with you via email and look forward to your reply. Kindly , Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Glass Door Shattered
on November 30, 2016
Posted by: chris1221
from Rehoboth Beach DE
Purchased four years ago - don't use oven much, so after Thanksgiving I ran the auto clean - and the glass in the door shattered. Followed all instructions. And one month out of extended warranty. Very disappointing.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer Online Outreach SpecialistDecember 8, 2016
Thank you for sharing your experience with us, chris1221. We are truly sorry to learn that you have encountered some problems with your range. We would like to gather some additional information and see what assistance might be available. Please feel free to reconnect with us directly at your earliest convenience. Thank you kindly, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Cooks great
on November 13, 2014
Posted by: CycleAZ
Have only had this for about six weeks, but seems to be working great. Can't believe how quickly it boils water and cooks everything else. Kind of hard to keep clean though, the black surface under the burners streaks no matter what I clean it with. Lightbulb burned out in a couple weeks too, hopefully a fluke.
Haven't tried to convection option as I don't bake much. The instructions aren't exactly clear on how to use that feature.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
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