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Customer Reviews Collected from hp.com |
HP - 60XL High-Yield Ink Cartridge - Cyan/Magenta/Yellow
Average Customer Rating:
4.4
Rating breakdown 419 reviews
5 Stars
321
4 Stars
39
3 Stars
12
2 Stars
12
1 Star
35
91%of customers recommend this product.
(
277 out of
306)
Customer Reviews for HP - 60XL High-Yield Ink Cartridge - Cyan/Magenta/Yellow
Posted by: Ranger99
from Virginia
Verified Purchase:Yes
I have been using HP Printer Cartridges all along - they are good quality.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: BeeAaa
Verified Purchase:Yes
One of the reddish color did not work. I cleaned it 4 times and it still doesn’t work. In the past products have been good.
I would recommend this to a friend!
Performance
1
Response from hp.comBy Mary Chris, HP Care, July 12, 2021
Hi,
I can understand if you are disappointed with the cartridge. I am sorry that it seems to be defective.
The directions for completing the return and exchange process are at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I can understand if you are disappointed with the cartridge. I am sorry that it seems to be defective.
The directions for completing the return and exchange process are at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: KSouthie
Verified Purchase:Yes
I’m not very happy with this product. I spent a lot of money ordering these cartridges and they do not work. I keep getting a message that they are incompatible, but they are the same ones I have used for years.
Response from hp.comBy Mary Chris, HP Care, August 9, 2021
Hello,
That sounds very frustrating. I’m sorry that you had this problem.
It is likely that the printer is not getting a good connection with the cartridge and that is why it doesn't recognize it.
The contacts on the cartridge might be smudged or damaged. Carefully polish the copper contacts on the cartridge (and the matching ones inside the printer) with lint-free material to get off fingerprints or dust.
If that does not help, please consider returning it.
Mary
HP Care
hp.com/support
That sounds very frustrating. I’m sorry that you had this problem.
It is likely that the printer is not getting a good connection with the cartridge and that is why it doesn't recognize it.
The contacts on the cartridge might be smudged or damaged. Carefully polish the copper contacts on the cartridge (and the matching ones inside the printer) with lint-free material to get off fingerprints or dust.
If that does not help, please consider returning it.
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: maria54
Verified Purchase:Yes
always buys Hp and I love that you can return the empty package for recycling
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: FryerTuck
from Wisconsin
Verified Purchase:Yes
I've been using this HP cartridge for more than 10 years in the same HP printer/scanner/copier. I have never had any problems with the quality or performance of this product in that time.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: Carol May
from Massachusetts
Verified Purchase:Yes
hp Tri-color original ink cartridges are supreme to print
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: C old girl
from Houston, TX
Verified Purchase:Yes
Don't seem to last as long as before and this is a Retired household that only use our printer for household business.
I would recommend this to a friend!
Performance
4
Written by a customer while visiting hp.com
Posted by: Liz Phillips
Verified Purchase:Yes
I need to know how to exchange it for correct size.
Written by a customer while visiting hp.com