I don't like windows 10. A lot of the software I have will not work on it. I would have liked to have more of an owners manual on this product. I don't understand about the battery on the mouse or keyboard. I discovered how to turn off the mouse but not the keyboard. I guess when you turn off the com, that the keyboard shuts down too. I have tried to install an older printer to this windows 10 and I can't because it is older. I had to go on line to install another printer I have. I have the software for both printers.
The cartridge that I got from you worked on the printer. I could find it in the store. I bought a 564 but it was not the right one. I had to go on line to find the black ink for this printer. I could find all the other colors but not the black. The 564 is very confusing about which one fits. You need to change some #s to make it easier for your customers to get the right one. Now I have a 564 that won't fit. When you buy a printer( I have bought 5 of your printers) the cartridge only last a short time. As the printer gets older it is just easier to but a new printer because the cost of the cartridge for older printers you can't find or the price is so high. I like your printers a lot. I like my new computer and I like my laptop that are all HP products. But you need to make them more user friendly and now put owners manual in all of them. I don't want to go on line to get this information. I am an older person and I need the manual to read and understand . Your customers are not all young and teck smart.
I have HP Photosmart 7525 I am using hp cartridges. printing very light. also I cannot print a copy. I changed darkness to hi and copies still come out light blue instead of black?