[This review was collected as part of a promotion.] My ink cartridges are not working as I expected. I've tried trouble shooting and nothing seems to get them working
[This review was collected as part of a promotion.] This goes with a printer that has 5 cartridges including 2 black cartridges. When you buy the cartridges it's very difficult to tell if your buying photo black cartridge or the regular black cartridge. The only differentiation is the little triangle on the cartridge Box.
[This review was collected as part of a promotion.] I found it so easy to purchase ink for an older printer. Most if not all stores no longer carry the ink and the purchase was stress free.
Since installing this cartridge my printer stopped printing black. I have an older printer, and only print documents in black and white draft or low quality. Even though I have plenty of the large black ink cartridges, and have the color ink cartridges, I broke down and bought the photo black ink cartridge hoping it would stop the error messages. No luck. And now where my printer would print sporadically before, but had no problem printing black and white docs, now it won’t print black at all. Every cartridge including color has been replaced and is full, and it says the photo black cartridge is depleted. I even put the old empty cartridge back in but it will not print any black ink any more.