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Customer Reviews Collected from brother-usa.com |
Brother - INTELLIFAX-4100E Intellifax Fax/ Printer/ Copier - White
Average Customer Rating:
3.9
Rating breakdown 77 reviews
5 Stars
38
4 Stars
18
3 Stars
8
2 Stars
3
1 Star
10
76%of customers recommend this product.
(
55 out of
72)
Customer Reviews for Brother - INTELLIFAX-4100E Intellifax Fax/ Printer/ Copier - White
Customer Rating
1
Worst Purchase
on December 3, 2012
Posted by: Pest
from Woodstock, georgia
I called shortly after getting the fax machine to explain that we kept getting an error message "Poor Line Condition". I was told to check with our phone line provider which I did but explained at the time that I had already done this and that our old machine did not give us this message. I was given the # of a repair shop and called and took the machine in. They returned it after replacing a part but the machine again gave this error. The repair place gave us a loaner which worked fine (the same model machine) and again took our machine. They again did something and returned it and again the same error message was given. They again took the machine and the loaner (another one) works fine and does not give us this error. We have used the original machine maybe 3 weeks and have had a loaner ever since.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
VALUE PURCHASE
on December 3, 2012
Posted by: BBGOHR
from WASHINGTON, D.C.
IT IS MORE COMPACT THAN THE DINOSAUR WE USED IN THE PAST. WE HAVE HAD IT SINCE SEPTEMBER. SO FAR, SO GOOD. EASY TO FOLLOW SET-UP INSTRUCTIONS AND CUSTOMER SERVICE HAS BEEN GOOD. BEFORE I RATE 5 STARS I WANT TO SEE INK USAGE AND/OR COST.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
good purchase
on December 3, 2012
Posted by: formaline
from CA
good product, would purchase another one if I had too
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
better than OK
on December 3, 2012
Posted by: butch123
from Louisville, KY
no longer than we have had this fax it seams to be just fine. your support people was very helpful.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Product
on July 8, 2014
Posted by: DMinn
from Sioux Falls, SD
This was a purchase to replace a Brother Fax machine that was 20+ years old, which proves that the Brother Product Line is high quality and will be used long term. This was an upgrade which provided quicker submissions and printing of the incoming faxes. I have been very pleased with the purchase including the quick set-up of the unit.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Works well
on December 8, 2015
Posted by: KATR
It is difficult to find a fax only machine for a medium size business. This machine works well for us, but we tend to only get only 2 years before we need to replace it. The paper tray doesn't last that long and we need to improvise after the 1st year. But for the price & size, we haven't been able to find anything comparable
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
excellent product
on March 12, 2011
Posted by: mambro2
from michigan
has performed without a flaw. excellent product. one of three brother printers i own or have owned.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Very good fax machine with one drawback
on November 25, 2012
Posted by: ScottFromDallas
from Dallas, TX
This fax machine was bought to replace a four year old entry-level Brother fax machine that had finally died. (It died from overuse: There were only 10 people using it when we bought it, but 30 people when it died.) So we upgraded to a more sturdy machine this time, and the 4100e is definitely doing a great job for us so far.
The drawback? Well, Brother considers it a feature. If it runs out of paper, it will continue to receive faxes until it fills-up its internal memory, and then print them as soon as you add paper. The memory is quite large, and it is able to hold somewhere around 500 typical pages. If that memory fills up, then it will simply stop answering the phone to prevent any further faxes from arriving. This is all good! BUT...if you don't want to print those faxes that have piled-up in memory, there's no way to get rid of them! You MUST put in paper and let them print. Sure, you can flip the paper over and only waste half of your paper, but you're still wasting all the toner and all the wear-and-tear on the machine. Unplug it? Nope! Brother thought of that too. To guard against losing faxes in memory due to power failure, it will keep everything intact for up to 4 days without power. So if you REALLY want to scrap the faxes in memory, you can unplug it for four days, and HOPE that's long enough! Why they didn't design a way to clear the memory is beyond me. If they were paranoid that someone would accidentally flush the memory, then put a couple of "ARE YOU SURE?" hoops that you have to jump through on it too.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com