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Customer Reviews Collected from geappliances.com |
GE - 27" Built-In Double Electric Wall Oven - Stainless Steel
Average Customer Rating:
4.6
Rating breakdown 679 reviews
5 Stars
496
4 Stars
130
3 Stars
27
2 Stars
17
1 Star
9
93%of customers recommend this product.
(
613 out of
661)
Customer Reviews for GE - 27" Built-In Double Electric Wall Oven - Stainless Steel
Customer Rating
5
Wall oven
on November 25, 2020
Posted by: Jray1973
from Lafayette Louisiana
Love my wall oven.very quiet and cooks well. Would definitely recommend
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Better Than Average.
on December 12, 2020
Posted by: Dusty44
from Texas
We have enjoyed using this oven but it has a couple of issues.
Having a double oven has been great. Install was pretty easy, we did it ourselves. Very heavy, but a friend helped us do it safely and properly.
The top oven started having problems about 12 months after purchase. It does not heat up to proper temperature. It will read that it is maintaining temperature but if you adjust up it will show the actual temperature (presumably) while it does its preheat thing. Sometimes up to 50 degrees below commanded. We noticed it wasn't cooking things properly. The bottom oven has not had this issue.
24 months in (approx.) the blower fan for the upper oven failed rendering both oven unusable. I actually only came on to review and register while looking for the replacement part. If you're getting a deal on it, for the most part it does what an oven should. It's certainly not been anything special and there are things I have not liked about it.
Having a double oven has been great. Install was pretty easy, we did it ourselves. Very heavy, but a friend helped us do it safely and properly.
The top oven started having problems about 12 months after purchase. It does not heat up to proper temperature. It will read that it is maintaining temperature but if you adjust up it will show the actual temperature (presumably) while it does its preheat thing. Sometimes up to 50 degrees below commanded. We noticed it wasn't cooking things properly. The bottom oven has not had this issue.
24 months in (approx.) the blower fan for the upper oven failed rendering both oven unusable. I actually only came on to review and register while looking for the replacement part. If you're getting a deal on it, for the most part it does what an oven should. It's certainly not been anything special and there are things I have not liked about it.
It is aesthetic. That is the one nice thing I have to say that allows this oven to stand out.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, December 14, 2020
Hello Dusty44. Thanks for posting your review. We apologize for the issues you've had with your oven and understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks for your feedback.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Terrific
on January 28, 2021
Posted by: MyHomeAlone
from St Louis
I am so elated to have found the exact wall oven that I needed. The price was awry and the customer service was even better. I talked to the salesman and he knew my situation and worked with me. I’ve recommended the store to several people already.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 2, 2021
HI MyHomeAlone - Thank you for posting a review on your new GE double wall oven and for including a photo of the unit installed in your beautiful kitchen. We are delighted this model offers the features you wanted and fits perfectly in your space. We appreciate you choosing GE for your home. Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall satisfied; but ....
on December 11, 2021
Posted by: TomCat1305
from Oak Park, IL
We inherited (home purchase) model JK3500SF5SS Double oven. Pre-heat times are long, but biggest issue is error code 97 that infrequently pops up. Usually clearing oven resolves the issue, but still? DO I need a service call?
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice when it works
on January 24, 2022
Posted by: Geno1234
from Kingsville Tx
The oven is nice looking and works fine when it’s operable. A few years with it and I’m getting an F97 code. I’ve shut off power and turned back on as recommended but still nothing. I’ve read that the most common problem with this code is the lower blower fan is faulty. I’ve ordered a replacement. Still waiting for it.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
5
Response from geappliances.comBy Kianna@GEA, GEA, January 26, 2022
Hello,
Thanks for the review. It's great to hear that you like the appearance of the oven and how it works. We're sorry to hear that you received an error as we do understand the inconvenience.
We hope you get your part soon, but please consider scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for the review. It's great to hear that you like the appearance of the oven and how it works. We're sorry to hear that you received an error as we do understand the inconvenience.
We hope you get your part soon, but please consider scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
F97
on April 15, 2023
Posted by: Tired of F97
from Grapevine Tx
Do NOT Recommend. Have had multiple problems with this unit. The GE techs fixed under warranty first time but now its out of warranty and I constantly get the F97 error code and have to go through multi cleaning cycles to get them into to function. I will not buy GE again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, April 17, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review.
We’re so sorry to know that the wall oven gets an error code and it is no longer covered under warranty. This code usually means that an internal component needs to be replaced.
For more information on the error code please refer to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16238
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
We appreciate you taking a moment to get in touch and leave a review.
We’re so sorry to know that the wall oven gets an error code and it is no longer covered under warranty. This code usually means that an internal component needs to be replaced.
For more information on the error code please refer to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16238
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Very practical
on September 20, 2023
Posted by: Tim711
from The woodlands Texas
We never knew we’d need this oven as much we did. Bake whole batches of cookies at once. Thanksgiving bake Turkey and pies simultaneously. We liked no heating coil exposure on bottom of oven and how well it heats. Since this model doesn’t have a fan the heating can be a little uneven which we turn around pan part of way through cook time. Programmable cook time, self cleaning and broiler…very satisfied
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com