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Customer Reviews Collected from geappliances.com |
GE - 27" Single Electric Wall Oven with Built-In Microwave - Stainless steel
Average Customer Rating:
3.5
Rating breakdown 63 reviews
5 Stars
28
4 Stars
13
3 Stars
2
2 Stars
1
1 Star
19
63%of customers recommend this product.
(
38 out of
60)
Customer Reviews for GE - 27" Single Electric Wall Oven with Built-In Microwave - Stainless steel
Customer Rating
1
GE OWES ME A FREE REPLACEMENT
on May 10, 2018
Posted by: Kathryna
from Philadelphia PA
Bought this combination oven in 2013. The warranty expired in 2014. Since that time the microwave Main component board has failed twice. Each time an authorized service person has had to order a new board for which we wait months to receive. New board goes in, oven works fine, and 6 months later fails again. The first waiting period was due to the fact that GE parts and service sent the wrong part . My service person had to help them identify the correct part for the model which extended the wait even more. Second break down part ordered in January 2018 at which time we were informed has been back ordered since September of 2017. It is now May of 2018. I believe that GE owes me a replacement for free with a lifetime warranty. The main control board with the service calls cost hundreds of dollars. Why in the world would anyone buy an appliance that nearly doubles the original price and cannot be repaired? This Appliance has been useless to me.
No, I would not recommend this to a friend.
Features
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Dead Microwave, 14 Months After Purchase
on December 3, 2013
Posted by: RocketMicro
from Colorado, United States
The microwave died yesterday, some 14 months after the manufacturer's warranty expired. Convenient for GE. Bad for me.
Features
3
Performance
1
Quality
1
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Will not buy again
on August 19, 2018
Posted by: Heath10
from Houston, tx
Worked great for a few years... microwave cost a fortune to fix (twice).
Lesson learned do not buy a microwave/oven combo. My first time owning a GE and I’m not sure what all the hype is about. I will not buy another ge product.
Lesson learned do not buy a microwave/oven combo. My first time owning a GE and I’m not sure what all the hype is about. I will not buy another ge product.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible!! Microwave Breaks
on December 31, 2018
Posted by: DJWPitts
from Cranbury, NJ
We owned this oven and it only lasted 3 years. Then the microwave interior paint chipped and then the unit stopped working. Due to the small size cabinet we were forced to buy the same unit. And that one only lasted 4.5 years, same problem. Terrible product!
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com
Customer Rating
1
Microwave issues
on August 13, 2017
Posted by: LFort
from New Jersey, United States
Microwave is the issue on this one. Not only has the paint peeled but I've had to have it serviced 4 times. It went out again. It's a combo unit and this microwave cannot be replaced. It's a shame because the oven is great and if the microwave didn't have so many issues it would be terrific. I'd have to worry going forward about buying GE. I'd say this one was a lemon but I see others with microwave issues.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy JILLatGEA, GE Appliances, August 14, 2017
Hello. Thank you for taking the time to write your review on your refrigerator. While we're glad to hear you love the oven, we're sorry for your experience with the microwave. It is unusual for this to have happened and we regret your inconvenience. We appreciate your feedback and will share your comments with our product quality team.
Written by a customer while visiting geappliances.com
Customer Rating
5
I love the size
on April 8, 2014
Posted by: leafer2
from Des Plaines, IL, United States
I had a tiny oven before purchased this one & also had a microwave oven in another location. This is fantastic. I did have to get used to the controls all being on the microwave & had to learn to be careful not to depress the wrong thing. Didn't take long. I really love it now.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Microwave broke after only 2.5 years.
on August 17, 2016
Posted by: ryan_balboa
from Kirkland, WA, United States
The microwave section broke after only 2.5 years. Unfortunately, this is a combo with the oven and they stopped manufacturing the model. Therefore you can't buy just a replacement for the microwave. It's sad to see that GE's product quality has gone down so much because their quality reputation was factored into my buying decision. It appears now that the less expensive products might also be higher quality or at the very least, a much better value.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Jill at GE , GE Appliances, September 7, 2016
Hi, John. Thank you for taking the time to write a review on your built-in combination microwave oven. We regret your experience. This is not the evaluation we would expect to hear. Please take a look at our following link which includes a couple suggestions we hope will help:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=15896
If service is needed, we recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We appreciate your feedback.
http://products.geappliances.com/appliance/gea-support-search-content?contentId=15896
If service is needed, we recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Micro wave many problems
on July 2, 2019
Posted by: wimpy1725
Would not buy a another GE wall oven and micro wave combo.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy SHARONatGE, GE_Appliances , July 9, 2019
Hello wimpy1725 - Thanks for taking time to write a review. We apologize for your experience and hope you will consider GE for future purchases. We would like to have the opportunity to restore your faith in our products.
Written by a customer while visiting geappliances.com