 |
Customer Reviews Collected from epson.com |
Epson - Perfection V600 Photo Scanner - Black
Average Customer Rating:
4.3
Rating breakdown 1,443 reviews
5 Stars
896
4 Stars
307
3 Stars
91
2 Stars
48
1 Star
101
89%of customers recommend this product.
(
1,206 out of
1,358)
Customer Reviews for Epson - Perfection V600 Photo Scanner - Black
Customer Rating
1
Top will not open
on October 27, 2020
Posted by: HalH
from Auburn ca
The lid will not open
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Bobby D., Epson, October 28, 2020
Hello HalH, we're sorry to hear about the trouble that you've encountered with the scanner lid. Your Perfection V600 scanner includes a 1-year Limited Warranty and free lifetime technical support. Please reach out to our Advanced Support Team at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We hope to hear from you soon. Kind Regards, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
No instructions at all
on February 17, 2021
Posted by: Super irritated
Unless you already know how to operate this scanner, do not buy it! It comes with nothing at all, and although there is an on line guide, it tells you almost nothing. You are totally on your own, and I haven't figured it out yet. If I hadn't lost the receipt I would return it.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Bobby, Epson, February 19, 2021
Dear Valued Customer, we sincerely apologize for the disappointing experience that you had encountered. Your Perfection V600 scanner is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please allow us to assist by calling our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We hope to hear from you soon. Kind Regards, Bobby - The Epson Team.
Written by a customer while visiting epson.com
Posted by: Bob in houston
from houston tx
Verified Purchase:Yes
poorly documented, difficult to use ,lower quality then taking a picture with your iphone.
No, I would not recommend this to a friend.
Quality
2
Value
1
Response from epson.comBy Sam, Epson, December 6, 2022
Hello Bob in houston, we apologize for your disappointing experience with the Epson Perfection V600 scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V600-Photo/s/SPT_B11B198011#questions. Additionally, your scanner includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Sincerely, Sam - The Epson Team
Written by a customer while visiting epson.com
Customer Rating
2
registration stress
on February 1, 2023
Posted by: KC art
from San Luis Obispo, CA
Registration was not easy. The serial number should be easy. Took awhile to find then the number. Then they wouldn't take it. Made sure it was all correct. Tried again. Still no go. Came back later, try again. It went through this time. I hope the learning curve for this is easier than the registration process.
Response from epson.comBy Sam, Epson, February 3, 2023
Hello KC art, we appreciate your feedback on the Epson V600 scanner. We'll forward this information to the relevant departments to help improve the quality and performance of our future products. Your scanner also includes free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Sincerely, Sam - The Epson Team
Written by a customer while visiting epson.com
Customer Rating
1
Doesn't work with VueScan, Image Capture, or Silverfast SE
on February 16, 2023
Posted by: DeviceNotSupported
from Colorado
Awful software experience. Epson does not maintain drivers so that VueScan can work. Silverfast is designed by German engineers for German engineers and is unusable. Deep regret. Throwing it out.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Sam, Epson, February 22, 2023
Hello, we apologize for your disappointing experience with the V600 scanner. Epson considers all feedback to improve the performance and quality of our products. Your scanner also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Sincerely, Sam - The Epson Team
Written by a customer while visiting epson.com
Customer Rating
1
Does not function
on September 3, 2014
Posted by: mtincher
from Madison, WI
It is hard to write a review or attach a rating. My new reconditioned scanner will not power up out of the box. The help guide is no help. Just a blinking light with no remedy. Or even approach to a solution. Just a bad individual product. I wish to return it for a replacement ASAP!
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
2
V600 Review
on January 1, 2012
Posted by: epsonownr
from Virginia
While the basic scanning capability is fine, the DIGITAL ICE technology, the only reason I bought this scanner as I already had a all-in-one Workforce 600 (WF600), was a disappointment. I had 3 very old (100yr) b&w photo's in need of digitizing and restoration, and the ICE technology took over 70 minutes (>1 hour) to scan each one and left it with smeared bands, and less restoration than I could do by hand. I have not tested the color restoration feature but I expect it to be capable similar to that of the WF600.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Disappointed/wasting time
on February 2, 2022
Posted by: Mommyca1
from California
No instruction booklet is inside box.
Just one sheet of how to use paper.
Taking so long. Many questions but where can I get help if there’s no instruction.
Do I have to ask YouTube?
Just one sheet of how to use paper.
Taking so long. Many questions but where can I get help if there’s no instruction.
Do I have to ask YouTube?
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Sam, Epson, February 3, 2022
Hello Mommyca1, we're sorry to hear about your disappointing experience with the V600 scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V600-Photo/s/SPT_B11B198011#questions. Your scanner includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Written by a customer while visiting epson.com