epson.com Customer Reviews Collected from epson.com
Epson - Perfection V600 Photo Scanner - Black
Average Customer Rating:
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 1,443 reviews
5 Stars
896
4 Stars
307
3 Stars
91
2 Stars
48
1 Star
101
89%of customers recommend this product. 
(
1,206 out of 1,358
)
Customer Reviews for Epson - Perfection V600 Photo Scanner - Black
Customer Rating
3 out of 5
3
NOT what I expected
on May 4, 2016
Posted by: ChazTaz
from Michigan lakeshore
Scanner works fine but very slow. I needed something faster to scan old family pictures (late 1800's) I tried local scan services but they "lost" my pride and joy picture of my Great great grandfather, and his locomotive - he was a railroad engineer. I'm sure they made money on it somehow.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
3 out of 5
3
on May 3, 2012
Posted by: Anonymous
from Burnaby, British Columbia, Canadas
I cannot understand why the EpsonV600 scanner is so large. It is not only longer but also deeper and wider than my previous scanners. Is there a reason for this?
Also, I was able to do basic cropping with my old scanner. I found this to be important to me for what I was scanning. How can I do this with the V600?
Because of the size of the V600, I have to have it located outside my computer room which means the USB cable is fairly long which results in slower time for each scanning.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3 out of 5
3
Great with prints, lousy with negatives
on January 28, 2012
Posted by: Jay
from Raleigh, North Carolina
Very impressive with old photos in need of restoration, which is all I've used it for thus far. Color restoration feature is truly amazing as long as there is enough color hints in a faded print.
Negatives are another story. Does not always capture all of the frames in a negative strip, and tends to cut off parts of frames at either end of the strip. The scanned color negatives did not flip the negative to color images, but rather to sepia images. Very disappointed in that feature.
Haven't tried scanning slides yet, but I'm hoping the results are far better than with negative film strips.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3 out of 5
3
The jury is still out
on December 17, 2013
Posted by: mgrogie
from Metro Detroit, MI
It wasn't until the last day of my 30 day free trial that I got around to installing this photo scanner which I very much needed as I have a 100 year collection of thousands of negatives, prints and slides that need to be digitized. I spent perhaps five hours experimenting with it last night. Alas, I discovered it didn't matter that I waited until the last day. 30 days would not suffice, 90 days would not suffice to sufficiently evaluate this scanner. I have been using a document scanner for years that does a great job with photos but cannot do slides or negatives. So that was the main purpose behind this purchase, to handle my slides and negatives. And it did not take me long at all to understand that scanning slides and negatives is going to require a big learning curve.
That's the first big negative. I can already see that this is going to be a huge amount of work. Perhaps after I've gotten comfortable with ICE and PhotoShop, neither of which I've used before, I'll feel differently. In fact, getting the free PhotoShop was a major inducement to buying this scanner since that alone justified the price. But I was quite surprised at how difficult it is to use and how low the resolution is on the scanned output. Also I specifically asked if it was possible to scan negative and slides without using the provided masks as I figured it would be a big time saver just to throw them on the glass instead of fitting them into the frame. Alas, it's not possible. You must use the frame. Otherwise you get an error message saying it cannot do the scan.
So there is a significant problem already with the very substantial difficulty of scanning negatves, not only how awkward it is to fit them into the framing device, but that the resolution is just so low. As I said you get an error message if you do not use that device. I have tried laying negative strips directly on the glass and I have found that I can ignore the error message and it will still scan. But because of the design, there is a small and quite unnecessary space between the lense and the glass that prevents contact and therefore the negative cannot be scanned in sharp focus. There really is no need for this design as it makes the process of getting a quality scan much more difficult.
On the plus side, and there are a lot of plusses, I have reviewed the specs for all the higher priced scanners and found that this one does indeed have the highest resolution that Epson makes in a scanner. And to be fair, though the scanned images are really small files (50-150KB), unless I blow them up all the way to fill my 22" monitor, they look quite acceptable.
So I have concluded I have a lot of study and practice yet to do before I can do justice to a review. It is one of the very highest rated photo scanners that I found in my research and I am hoping the rating is ultimately justified by the performance.
The big minus here is that I can already see that it's going to be a big chore to scan negatives. On the other hand, I don't know if any other scanner would be easier.
On the plus side, and this is a very big plus, scanning slides seems to be a snap. You just drop the slides into the provided mask and hit scan. The whole process takes just a few seconds. And I'm already well equipped to scan photos and assume this one will do at least as good a job as my all-in-one unit, probably a good deal better.
I may just have to have prints made from my negatives and scan the prints instead. Fortunately, negative strips are the smallest part of my collection. The largest part are the thousands of slides and I'm already satisfied just in this short time, that this will do a great job with the slides. For that alone, the purchase was worth it.
Again, I reserve the right to publish an update to this review in the months ahead as I proceed with my mammoth archiving project and learn a great deal more about this scanner.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
no work
on October 29, 2011
Posted by: bob
from philippines
i cant get it to work no instructions no scan
i read i read and i read no work
first im useing vista so then i try 98
i get it up but no work reply ok help
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
3 out of 5
3
how do you work with negatives?
on April 23, 2012
Posted by: finish easy
from los angeles
The scanner was easy to install. However, after the installation there is no written information on how to use the scanner or using photo shop elements...I don't need a large manual, but a few pages to get you started is essential. I scanned negatives and got a copy of the scanning tool and the negatives...what's next? And, how do I work with transparencies? Learning photoshop by trial and error>
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
on February 11, 2012
Posted by: Anonymous
from calgary alberta
Dont like this product did everthing im suppose to do to set up and it wont even turn on not impressed also way to bulky
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
false advertisement of course
on January 17, 2021
Posted by: Anonymous
This scanner can not scan a photo greater than 2400dpi. Period.
The Ice and Dust technology does not work on photos.
Slow slow scanner. My iPhone and and app scan 1000 times faster.
The only reason to buy this scanner is that it crops the photos automatically.
Really disappointing scanner and it's sad to see these losers advertise features that only work on film and slides. Shame on you libtards.
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Value
2 out of 5
2
Response from epson.comBy BobbyEpsonJanuary 22, 2021
Dear Valued Customer, we apologize for the disappointing experience that you had encountered. Your Perfection V600 scanner is backed by a 1-year Limited Warranty and includes free lifetime technical support. Our support team would like to hear more about the issues with scanning resolution and can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20Perfection%20V600%20Photo; Hours: Monday - Friday, 7 am - 4 pm PT. Sincerely, Bobby - The Epson Team.
Written by a customer while visiting epson.com
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