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Customer Reviews Collected from epson.com |
Epson - Perfection V600 Photo Scanner - Black
Average Customer Rating:
4.3
Rating breakdown 1,452 reviews
5 Stars
901
4 Stars
307
3 Stars
91
2 Stars
48
1 Star
105
89%of customers recommend this product.
(
1,206 out of
1,361)
Customer Reviews for Epson - Perfection V600 Photo Scanner - Black
Customer Rating
5
Really good scanner
on October 16, 2020
Posted by: Softly
from New York, NY
I’m new at scanning and have been learning to scan my drawings and negatives. I can see that I can go from basic to quite complex settings and the scans look great.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
Nice scanner, but slow
on October 22, 2020
Posted by: jwpenuel
from Florida
Purchased this scanner to digitize a bunch of very old negatives. Had to purchase additional film holders from Negative Solutions. Software is OK, but sometimes a challenge. Very time consuming to scan negatives. Can preview multiple negatives, but then have to scan each one individually. With larger negatives, the Epson software split negative into 3 separate images. VueScan software is easier to use with some of the odd size negatives. A limited version of SilverFast software is available with purchase of the scanner, but this package was difficult to use. I would recommend this scanner with reservations. I would not use it for documents as it is too slow.
I would recommend this to a friend!
Quality
4
Value
3
Response from epson.comBy Bobby D., Epson, October 23, 2020
Hello jwpenuel, thank you for your feedback. We'll forward this information to the relevant departments as we're always looking to improve our future products. Additionally, your Perfection V600 scanner is backed by a 1-year Limited Warranty and includes free lifetime technical support. If you ever need assistance, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20Perfection%20V600%20Photo; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Kind Regards, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
2
Poor Software
on November 3, 2020
Posted by: Anonymous
from FL
The scanner seems to work well but the software is mediocre. The auto correct features lack a great deal making each restoration a chore. Also the size, fonts and selection box sizes are very small. I will most likely return this unit.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Bobby D., Epson, November 4, 2020
Hello photoguy, thank you for your feedback. We're sorry to hear you were not satisfied with the Perfection V600 scanner. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20Perfection%20V600%20Photo; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
4
Quick Scanning
on November 10, 2020
Posted by: Coaster
from Grass Valley, CA
I have been using my husband's Epson scanner for years and decided to get one of my own. This one is similar to his, but much faster and has more features (which I haven't used yet). Two things that are different - and are a problem for me - are the location of the on/off button (hard to find near the back) and the quick "drop" of the lid when closing it. I expect I'll get used to both.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
3
Not clear how to get the best out of the product
on November 16, 2020
Posted by: lou 68
from Sun City West Az
I bought the unit in April 2020. Except for not understanding how the special features are supposed to work, it appeared to be meeting my needs. I'm scanning approximately 4000 slides. Tonight I ran into a problem that I cant resolve. The preview slide shows the correct colors but when the scan is sent to file it is very red toned
I would recommend this to a friend!
Quality
4
Value
4
Response from epson.comBy Bobby, Epson, November 25, 2020
Hi lou 68, your Perfection V600 scanner includes free lifetime technical support, and we would like to hear more about the issues that you've experienced with scanned image quality. Please reach out to our support team by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20Perfection%20V600%20Photo; Hours: Monday - Friday, 7 am - 4 pm PT. We look forward to hearing from you. Kind Regards, Bobby - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Great feautures
on December 4, 2020
Posted by: Ali1967
from Florida
Had it for years and wont trade it for any new one
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
Downloads
on January 9, 2021
Posted by: smdsfh
from Sierra Madre
Extremely difficult to download operating software on my Mac OS 11.
Quality
3
Value
3
Response from epson.comBy Bobby, Epson, January 18, 2021
Hello smdsfh, thank you for sharing your experience. We're sorry to hear about the download issues that had encountered. If you need assistance, your Perfection V600 scanner includes free lifetime technical support, and our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20Perfection%20V600%20Photo; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Kind Regards, Bobby - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
4
Works well after you figure out how to use it
on January 12, 2021
Posted by: Anonymous
from Reading, PA
I bought this primarily for scanning old slides and color negatives. It does a nice job scanning. Took a while to figure out how to get the lid open for the first time as it seemed stuck and I didn't want to use too much force. I recommended the scanner to a friend who had the exact same problem opening the lid - even calling tech support and taking it back to where he bought it. My suggestion - PUT SOME KIND OF NOTICE about this issue directly attached to the lid to avoid having customers angry before they even start to use the scanner. Or better yet, fix the issue on opening lid for first time.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com