epson.com Customer Reviews Collected from epson.com
Epson - Perfection V600 Photo Scanner - Black
Average Customer Rating:
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 1,443 reviews
5 Stars
896
4 Stars
307
3 Stars
91
2 Stars
48
1 Star
101
89%of customers recommend this product. 
(
1,206 out of 1,358
)
Customer Reviews for Epson - Perfection V600 Photo Scanner - Black
Customer Rating
1 out of 5
1
Failed after 1 hour of use
on September 22, 2018
Posted by: Revconguy
from Huntsville, Al
Worked for about an hour of scanning film negatives and then started reporting 'No response from scanner' errors. The scanning of regular photos continued to work satisfactorily. But the film negative scanning fails every time.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Response from epson.comBy BrandonScannersSeptember 24, 2018
Hi Revconguy, we are sorry that you are experiencing issues with your scanner. Your Epson V600 includes free technical support for the life of your product. Our Epson Support team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Brandon – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Does great job with slides and negatives
on October 7, 2018
Posted by: Linux_Lover
from Lakeshire, MO
I bought this scanner exclusively for scanning slides and negatives. It does a great job. The first one I bought developed a blue line through my Ekachrome 6x7cm scans. Microcenter did an exchange with no hassle. New scanner performs as well as the original. Guess I got one that was ready to fail. It took 8 days and 875 scans to fail. I hope this was a quirk!
I would recommend this to a friend!
Quality
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
3 out of 5
3
Great scanner, BUT
on January 3, 2019
Posted by: glennphoto
from Virginia
Have the V600 about 3 weeks now and it is a superb scanner if you only scan 35mm film strips or 35mm mounted slides. The 120 / 220 film holder is badly designed and useless for mounted slides. The scanner also does not scan 4x5 sheet film. Would not recommend for scanning 120/220 mounted slides or 4x5 film.
Quality
4 out of 5
4
Value
3 out of 5
3
Response from epson.comBy MarinaScanners February 1, 2019
Hi glennphoto, the V600's 120/220 film holder is meant only for medium format film strips and not mounted frames. Mounted medium format frames can be placed on the glass, aligned with the center underneath the transparency area. The V600 Photo's transparency area is only large enough for 35mm and 6x20 cm medium format film, but Epson does have professional scanners capable of large format film as well. Kind Regards, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
4 out of 5
4
Great for money; continuous improvement ideas for 5 stars
on January 14, 2019
Posted by: Bazler
from Missouri
I've purchased 2 V600's and scanned over 25,000 photos; I wore the first one out only through developing too many scratches on the glass. This is a great scanner for the money and can handle most of the film types and photos I've run across. For standard point-and-shoot film, its resolution capture is adequate and is my go-to choice (even considering I have a classic film scanner). If the following details were addressed, I would consider it a 5 star scanner for my situation:
1. The 35mm film trays can't hold curled film that well. Badly curled film will touch the glass and cause newton rings. With standard frame sizes, it would be good to have a 35mm film tray that has cross bars between each frame to help flatten the film.
2. It would be great if the 35mm film holders could hold 4 strips of 4 frame film. The tray was designed to hold 2 strips of 6 frames, but almost every 35mm film strip I've come across has been cut in frames of 4. I believe the machine could hold 4 strips of 4 frames, though I could see creating a film holder rigid enough with that large of an opening to be difficult.
3. It would be great it they made an adapter or holder for 110 film and disk film. The machine is capable and I made custom adapters to accommodate these film types.
4. It would be helpful to have a software button to turn on and off the lens lights; this really helps show any dust on the glass to show when and where it needs cleaned.
5. It would be helpful and more productive if the scanner covered the entire glass area. The scan area cuts off about 1/8" on the top and right side, and nearly 1/4" on the left and bottom side. In trying to capture every details of old family photos, this is unacceptable, so the photo has to be positioned manually away from the corners that assist with keeping it straight. It also doesn't allow 4 4x6" photos to be scanned at the same time; the all fit on the glass perfectly, but you lose the edges.
6. Similar to the glass, the auto crop feature seems to crop a bit too much off negatives and photos. I've resorted to selecting all scan areas manually to get every inch of the photo.
7. The color restoration feature is pretty good, but it seems to be slightly heavy on contrast by about 5-8 ticks on the scale. To keep whites from being too bright, and darks being too dark, I typically have to manually widen the exposure scale ever so slightly.
I would recommend this to a friend!
Quality
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
2 out of 5
2
If only Epson had a modern driver
on February 25, 2019
Posted by: Lost_Johnny
from MD
none of my Adobe product will connect due to no 64 bit driver. TWAIN doesnt seem to work either. Epson scan software is clunky at best and becomes unbearable quickly. wish i would have known this before i purchased. the scan that it does are pretty decent as i would expect but, the software makes me cringe to the point i would rather use an app on my phone.
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Value
4 out of 5
4
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Scanning 35mm Slides and More
on March 8, 2019
Posted by: Mani2Tek
from Colorado Springs, CO
I bought this over a year ago and finally got around to doing what I need to do, which is start scanning a few thousand 35mm slides taken from about 1970 to 1990.
After studying the manual and experimenting, I settled on a set of scanning parameters and decided to use the TIFF file format for master copies. I used 24 bit color, 2400 dpi, unsharp mask: low, color restoration, and dust removal:high. The result is I scan 4 slides at a time in the holder provided. Scan takes 2 min and 15 sec for 4 slides and the result is TIFF files of 18 MB each with slide resolution of 2040 X 3070. DIGITAL ICE was not used because of much longer scan times with little benefit because I was very careful to remove most dust and was very careful with cleanliness.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting epson.com
Customer Rating
2 out of 5
2
Freezes between scans
on July 4, 2019
Posted by: Ibarguen
from San Antonio TX
Used to scan old negatives. Device freezes between negative scans when scanning multiple frames. Frequent complaint online. Downloaded new drivers and "fixes" but still same problem. Using Mac.
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Value
3 out of 5
3
Response from epson.comBy LeoEpson July 9, 2019
Hi Ibarguen, we apologize that you are having issues with your scanner. Your Epson V600 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
Did I buy another Epson boat anchor?
on July 24, 2019
Posted by: Fisherofmen
from Wisconsin
I purchased this scanner because I had to replace a fully functional Epson Perfection 636U that is no longer supported with current drivers by Epson. Upon setting up this unit I immediately received a notice from Apple that Epson has not yet upgraded the V600 software to run Apple 64 bit drivers and that Apple's next software update will no longer support 32 bit devices which this scanner apparently is. I will not be a happy camper if Epson has no plans to support this scanner with further driver updates for Apple.
Response from epson.comBy LeoEpsonJuly 25, 2019
Hello, unfortunately the pop-up from Apple is confusing. Apple plans to update a future version of their operating system to no longer support 32-bit applications. Mac OS 10.14 currently does support 32-bit applications, like the drivers for your V600, so you can download and run your software normally. When Apple releases their new OS in future, you should be able to find updates to your Epson software at our Support site. If you need further assistance, our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Regards, Leo – The Epson Team.
Written by a customer while visiting epson.com
Showing 249-256 of 1387 results 
<< 1 ... 30 31 32 33 34 ... 174 >>