Customer Reviews for Epson - Perfection V600 Photo Scanner - Black
Customer Rating
3
Major problems with installation.
on August 19, 2020
Posted by: CNCats
from Fremont, CA
Installation causes corruption of Windows Office Applications. I am still trying to work out the bug. I did some test scans and they look OK. Epson needs to fix their driver. I can't really give a complete review of scanning function.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from epson.comBy Bobby D., Epson, August 25, 2020
Hello CNCats, we're here to help, and we would like to hear more about the installation issues that you've encountered. Your Perfection V600 scanner comes with a 1-year Limited Warranty and free lifetime technical support. Please contact our support team for assistance by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20Perfection%20V600%20Photo; Hours: Monday - Friday, 7 am - 4 pm PT. We look forward to hearing from you. Sincerely, Bobby D. - The Epson Team.
I use this scanner for my illustration business and I have been very happy with it. Even when you are scanning a larger piece you can do it in sections and sew it together in Photoshop. The software installation and user interface was easy to work with. Great product and value! I also have another epson workforce scanner printer that has been solid for years.
I've had this for about a month and happy with it so far. I like the auto feature that digital removes dust and scratches it helps a lot! Though keep in mind you should still clean the slides etc. I am using it to convert all my family's, slides, negatives, photos to digital. After a lot of research and reviews this suits all my needs especially for this price.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Great scanner for film
on October 12, 2020
Posted by: Gregorius
from Indiana
I bought this to scan my B&W negatives that I develop at home. It did such a good job I went back and re-scanned some color negatives that I had done commercially, and it did a better job than the lab did.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
2
Outdate Software
on October 23, 2020
Posted by: Rodamu
from Phoenix, OR
The scanner will no longer copy film strips or slides because the software no longer offers that option for the current Mac OS.
No, I would not recommend this to a friend.
Quality
4
Value
4
Response from epson.comBy Bobby D., Epson, October 26, 2020
Hello Rodamu, we're here to help, and we would like to hear more about the scanning issues that you've encountered with scanning film. Your Perfection V600 scanner includes free technical support for the life of the product. Please reach out to our Advanced Support Team for assistance at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We look forward to your call. Kind Regards, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
3
Time consuming
on October 24, 2020
Posted by: Anonymous
I needed to replace my older scanner. I read lots of great reviews. I bought this scanner because of the ICE technology and price. However, I was very disappointed to find that it will only scan 4 slides at one time and half the negative strips. It takes a long time. I will eventually finish my project, but if I had it to do over, I would not buy this product.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from epson.comBy Bobby D., Epson, October 26, 2020
Hello Gail, thank you for sharing your experience. We'll forward your feedback to the relevant department as we're always looking to improve our future products. Additionally, your Perfection V600 scanner is backed by a 1-year Limited Warranty and includes free lifetime technical support. If you ever need assistance, please contact our support team by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20Perfection%20V600%20Photo; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Kind Regards, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Software is Garbage
on October 28, 2020
Posted by: larz
from San Francisco, CA
Great scanner, but inconsistent and outdated scanning software makes it difficult to use when scanning multiple page PDF documents.
No, I would not recommend this to a friend.
Quality
1
Value
2
Response from epson.comBy Bobby D., Epson, October 29, 2020
Hello larz, we're here to help, and we would like to hear more about the issues that you've encountered with scanning multiple pages. Your Perfection V600 scanner includes a 1-year Limited Warranty, plus free technical support for the life of the product. Please reach out to our support team by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20Perfection%20V600%20Photo; Hours: Monday - Friday, 7 am - 4 pm PT. We look forward to hearing from you. Kind Regards, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
4
Love the scanner
on November 5, 2020
Posted by: Sandy JM
from San Antonio TX
I bought this scanner about a month ago. Very little info came with it so had to go to You Tube to learn how to work it. Love it! I primarily purchased it to scan negatives and it is a little disappointing I can only scan a couple of old negatives or only two small strips of 35mm at a time. I have a couple of thousand to scan and it is taking a very long time. The functionality of the scanner is good with many options. I will eventually get them all done :)