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Customer Reviews Collected from epson.com |
Epson - Perfection V600 Photo Scanner - Black
Average Customer Rating:
4.3
Rating breakdown 1,452 reviews
5 Stars
901
4 Stars
307
3 Stars
91
2 Stars
48
1 Star
105
89%of customers recommend this product.
(
1,206 out of
1,361)
Customer Reviews for Epson - Perfection V600 Photo Scanner - Black
Customer Rating
1
Blue/green line appeared in scans.
on December 12, 2016
Posted by: JdubU
from Wyoming, United States
Brand new scanner, and put through 250 or so 35mm color slides and noticed a blue/green line suddenly appearing? Reinstalled software, no change. Looked for update driver and the newest is 2013 copy....Seriously! They must want you to purchase a current 3rd party driver?
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
4
Good, but!
on October 29, 2015
Posted by: Chris
from Cape Cod
I bought this unit to upgrade from an older Epson unit and I am using it on two Windows 10 Pro machines. Having difficulty downloading the right software and drivers. Most features work but I get an on screen notice saying "drivers not installed" when I try to use the Smart Panel feature. Nothing on-line seems to help.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
beware rebuilds
on February 10, 2015
Posted by: charles saydah
from nanuet, ny
I read great things about this scanner. I found the best price to come from Epson as a rebuild. I figured what I could I lose: I wasn't buying a used machine from someone who might have abused it; I was buying something the company itself was putting its reputation behind.
Mistake.
This machine must have slipped passed quality control the first time. When I got it (primarily to scan thousands of negatives I'd accumulated in the pre-digital age), it worked fine for about 20 negs, as advertised: fast, sharp, precise. Then it went haywire. For two strips of six negs each, it scanned only five. I tried several times. I went back to rescan the first negative strips that I had scanned successfully. Those scans also showed up incomplete. In addition, I wasn't getting accurate composition: parts of two adjacent negatives rather than one negative comprised each negative scan. I emailed support. It sent me back to the manual, which I had read and understood. I called support. The agent led me through a diagnostic routine, then determined there was a hardware problem and set up the process for me to get another machine. Disappointing, to be sure. But the response from Epson was good. I thought the agent with whom I was dealing said I'd be getting a new machine, which was an even better deal. As it turned out, it was going to be another rebuilt job. I said I wanted a new one; I wanted to return the first machine and get a credit. Epson said that, for a rebuild, it couldn't be done; all rebuild sales were final. So now I'm waiting for another rebuild -- Epson is paying for the reshipment of the defective machine back to the company -- and hoping for the best. I just hope I don't get stuck with another lemon and eventually winding up paying double what I expected for a good scanner.
Mistake.
This machine must have slipped passed quality control the first time. When I got it (primarily to scan thousands of negatives I'd accumulated in the pre-digital age), it worked fine for about 20 negs, as advertised: fast, sharp, precise. Then it went haywire. For two strips of six negs each, it scanned only five. I tried several times. I went back to rescan the first negative strips that I had scanned successfully. Those scans also showed up incomplete. In addition, I wasn't getting accurate composition: parts of two adjacent negatives rather than one negative comprised each negative scan. I emailed support. It sent me back to the manual, which I had read and understood. I called support. The agent led me through a diagnostic routine, then determined there was a hardware problem and set up the process for me to get another machine. Disappointing, to be sure. But the response from Epson was good. I thought the agent with whom I was dealing said I'd be getting a new machine, which was an even better deal. As it turned out, it was going to be another rebuilt job. I said I wanted a new one; I wanted to return the first machine and get a credit. Epson said that, for a rebuild, it couldn't be done; all rebuild sales were final. So now I'm waiting for another rebuild -- Epson is paying for the reshipment of the defective machine back to the company -- and hoping for the best. I just hope I don't get stuck with another lemon and eventually winding up paying double what I expected for a good scanner.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
3-½ Years Later
on April 25, 2015
Posted by: Larry
from Boulder, CO, USA
I definitely like it. It’s reliable. Warm-up time is short. Colors come out well. Can scan 4 or more photos and each is automatically separated into its own file. Automatically straightens each image (well, most of them) when the master is put in at an angle. Switching to or from the mode for scanning slides is not too difficult, and the scanning results are very good. Speed for up to 300 dpi is acceptable.
What I don’t care for is that it doesn’t scan all the way to the edges of the bed, and it doesn’t always detect the edge of a piece of paper correctly; it's slow in scanning with higher resolutions (but does a very good job); if you have to scan a large image in two parts, the greyshades in the two parts don’t always match where the two parts overlap; I’m not impressed with the ICE dust removal capability (perhaps I don’t know how to use ICE.); and the cover is hinged on the short dimension, so you can only lift it in an area with lots of vertical clearance.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
Windows 10
on August 17, 2016
Posted by: Muffy
from NJ
I think the problem is Windows 10 but I can't get the scanner to work.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Product for the last generation
on May 31, 2016
Posted by: Tony
from Boston, MA, USA
If you have only Windows 10, forget it - not supported. You can download the driver from the web site, but it does not include ArcSoft PhotoStudio. The included CD fails on Windows 10, and you have to manage to find a machine that actually has a CD ROM.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
Works great, just a few things though...
on January 4, 2015
Posted by: wahoo
Fairly easy to set up. At first I was a little frustrated but found the software disk in the packaging and eventually found the ON/OFF button on the right side toward the back. The power button should be on the front, guys! I have been using this to digitize old family slides. It only goes to 1200 DPI which is a little shy of the recommended 2000 DPI but should suffice for my purposes. Epson makes very nice scanners for the home user. The weak link in this process is how much time you spend dusting / cleaning the slides before you scan. I like using the mask to scan four slides at once. Have not used the automatic "cleanup" features but put to good use the version of photoshop that came with it. Overall, a near perfect combination of quality and functionality for the home user. About the best you can do for the money. By the way, this is a replacement for a 12 year old Epson scanner that still works, just became obsolete with change to Windows 7, etc.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
USELESS SOFTWARE
on December 8, 2015
Posted by: MidwestHostage
from Ferndale, MI, USA
I consider this as Epson selling a defective product since the software does not work with the current Apple operating system. The LEAST they could do is easily make you aware of this and their "workaround" with Image Capture. Instead you may end up like me, wasting a bunch of time reinstalling the software etc, calling Apple support, only to find out the problem isn't me or my computer at all. Even though I suppose in the future updates may fix this, (who knows?) I'm very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com