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Customer Reviews Collected from epson.com |
Epson - Perfection V600 Photo Scanner - Black
Average Customer Rating:
4.3
Rating breakdown 1,443 reviews
5 Stars
896
4 Stars
307
3 Stars
91
2 Stars
48
1 Star
101
89%of customers recommend this product.
(
1,206 out of
1,358)
Customer Reviews for Epson - Perfection V600 Photo Scanner - Black
Customer Rating
1
Limited capabilities
on November 27, 2018
Posted by: Tg43
I purchased unit severial months ago. I need it to handle more different sizes of negative films that the president film holders provided.
No, I would not recommend this to a friend.
Quality
3
Value
1
Response from epson.comBy Marina, Scanners , November 29, 2018
Hi Tg43,the V600 Photo transparency area can scan 35mm slides, film strips or 6x20cm medium format film, which is the maximum size for the backlight. If your film fits within that size, it can be scanned using a third-party film holder or by using anti-Newton plates. Your V600 includes free technical support for the life of your product, so if you ever need assistance, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Regards, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
EPSON V600 SCANNER
on March 21, 2021
Posted by: CJ45
Following the directions I tried to set up the scanner but was unsuccessful. Directions very sketchy. Mostly just pictures. Could not get the disc to load or get the software to load from the web site. I will try to get some Epson help over the phone. Very frustrating trying to deal
with this.
with this.
No, I would not recommend this to a friend.
Response from epson.comBy Bobby, Epson, March 23, 2021
Hello CJ45, we're sorry to hear about the trouble you had encountered with the Epson software. Your Perfection V600 scanner is backed by a 1-year limited warranty and includes free lifetime technical support. If you need further assistance after contacting our customer support, please contact our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We're here to help. Kind Regards, Bobby - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Didn't work out of the box - known software issue
on February 27, 2022
Posted by: pookablue
from Washington Dc
Scanner doesn't work. The scan software appears not to be compatible with my Windows 10 HP machine. (New computer, bought Jan 2022.) I've been through several YouTube videos and online help pages; it's a known problem. I need to scan items, but the V600 is too much trouble to be the solution.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Sam, Epson, February 28, 2022
Hello pookablue, we're sorry to hear about the scan software issue with your V600 scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V600-Photo/s/SPT_B11B198011#questions. Your scanner includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Most features are NOT Windows 11 Compatible!
on November 29, 2022
Posted by: Sunnylutz
from Tampa, FL
We bought this a few years ago but never got around to using it until now. When I try to install it on my Windows 11 machine, it doesn't work properly. You can scan to PDF but none of the other features or software applications which tell the device what to do will work. Seems odd since they are still selling this model on their website and at big box stores. Don't waste your money if you are running W11.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Sam, Epson, December 6, 2022
Hello Sunnylutz, we apologize for your disappointing experience with the Epson Perfection V600 scanner. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V600-Photo/s/SPT_B11B198011#questions. Additionally, your scanner includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Sincerely, Sam - The Epson Team
Written by a customer while visiting epson.com
Customer Rating
1
Starting Scanner
on July 18, 2014
Posted by: Trying to scan
from Oregon
I installed the software disc, and set up the scanner.
However, when pushing any of the buttons to start the scan, or clicking on the Epson Icon, it quits without doing anything! Not a great start! Help?
However, when pushing any of the buttons to start the scan, or clicking on the Epson Icon, it quits without doing anything! Not a great start! Help?
(I've looked at the guide, but have not found a solution to try.)
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Posted by: Jacobian
from Regina, saskatchewan, Canada
I have been using my scanner for about a month and totally enjoy it. It produces the excellent results that it has stated in brochures.
I would recommend this unit to anyone that wants to transfer slides or negatives into digital pictures.
I would recommend this unit to anyone that wants to transfer slides or negatives into digital pictures.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
Good scanner - but
on January 6, 2013
Posted by: ITBoss120
from Fort Worth, TX
Film and slide holders are bit flimsey in addition to not making very good scans. The holders position the film just high enough off the scan surface that the scan is a bit fussy. Any curl (and what piece of old film does not have some), will vary in sharpness. Not sold on the film/slide ability of tis scanner.
On the other hand, photo scans and other flat materials are spot on. The ICE technology is slooooow but good. I have about 75 years of family photos to preserve and this scanner seems to be up to the task. Just need to decide which are worth the extra time to use ICE and which are just as easily corrected in CS6.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
not for beginners
on November 26, 2017
Posted by: Karin658
from Grayling, MI, United States
Bought 122916,due to medical issues have not tried to use it until now. Cannot connect it. Will be shipping back. I refuse to pay your company for tech support.under warranty until 122917 and its original state
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com