apc.com Customer Reviews Collected from apc.com
APC - 350VA Battery Back-Up System - Black
Average Customer Rating:
4.2 out of 5
4.2
Open Ratings Snapshot
Rating breakdown 54 reviews
5 Stars
34
4 Stars
10
3 Stars
3
2 Stars
1
1 Star
6
83%of customers recommend this product. 
(
45 out of 54
)
Customer Reviews for APC - 350VA Battery Back-Up System - Black
Customer Rating
1 out of 5
1
stop that shrieking noise!
on July 31, 2010
Posted by: peaceandquiet
It beeps and beeps and beeps whenever it uses the battery. There is no way to turn the beeping off other than powering down the unit. What a terrible design.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
2 out of 5
2
It is a UPS - not for home use
on December 1, 2010
Posted by: ews
I purchased this unit to replace an older similar unit. I was disappointed to learn that the ability to connect to a computer was removed from the unit. This means that if you are using the unit in a home where random noise might be a problem, it cannot be used. There is no way to disable the alarm sounds on this unit unlike older models of the same unit. Thus if there is a power failure, this unit will alarm and there is no way to disable the alarm.
I took the battery from the new unit and put it in the older unit.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
1 out of 5
1
APC Back-UPS 350
on March 23, 2012
Posted by: Apcpos
from New York, NY
I bought this product thinking it would deliver what was said on box,,,
Keeps electronics running when power goes out....
Well I hooked my Dell THX to this APC and the first time the power went out... about 1 hour ago... It crapped out. Not even 3 seconds of power.... It says in the instructions that I can hook a PC and a monitor to it. Well thats all I got on it is a PC and a Monitor and BOOM... It craps out....
Guess I need to get a more powerfull APC that can handle 1 PC and 1 Monitor for at least 3 mins so I can shut the PC down in the event of power failure...
PS... it was only a 2 second outage and it still CRAPED on me..... wow !!!
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
1 out of 5
1
User Manual is Wrong, Confusing
on January 11, 2011
Posted by: joedam
from Northeastern U.S.
The instructions for this unit say, in step 3, to turn it on and "install the software." But there is no CD in the box, no actual instructions as to how to install the software, nor even any evident way to get the UPC to communicate with the computer.
It took some digging around the APC website to find out that there IS no software for this unit, despite what the instructions say in large letters.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
3 out of 5
3
Not the best, not the worst
on February 21, 2011
Posted by: nc4utvols
from North Carolina
I agree with many of the reviews about the beep and where is the software? I also do not care for the design of the plug that goes into an outlet. It is sort of a triangular shape and if you outlet is in a wall or floor, that is you must plug it into an outlet that is in the wall and not flush to it, it can be very difficult to do. In fact I can not get my plug all the way into the outlet but it still works, fortunately. Be that as it may, it works good enough as an extension.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Life saver
on April 25, 2013
Posted by: Old Cop
from Spring Branch, Texas
Today I was working on my computer that is connected to a APC battery back up. So is both of my other computers. At about 3PM a squirrel shorted out the transformer to my power supply and cut all power. The APC's held there own and I had ample time to shut down all computers with out any loss. this one case paid for the cost of any APC. I will never operate without the APC backup. Thanks
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Great Product and Customer Service
on January 8, 2016
Posted by: csdfg
from Montana
My original purchase was the BE-350, and Customer Service allowed an upgrade to the BE-550 due to an outlet plug configuration issue. Both of these units are first-rate at what they are designed to do, preventing data loss due to mains power supply inconsistencies and interruptions. They have been an excellent investment for my business.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1 out of 5
1
Started failing after about 1 to 1.5 years
on October 4, 2017
Posted by: pbnk
from Monterrey, Nuevo Leon, Mexico
After a while the UPS started beeping and turning itself off even though there was power. This of course means it's making the situation worse, not better.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
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