mrcoffee.com Customer Reviews Collected from mrcoffee.com
Mr. Coffee - Steam Espresso Machine - Black/Silver
Average Customer Rating:
3 out of 5
3
Open Ratings Snapshot
Rating breakdown 229 reviews
5 Stars
54
4 Stars
50
3 Stars
28
2 Stars
30
1 Star
67
51%of customers recommend this product. 
(
107 out of 210
)
Customer Reviews for Mr. Coffee - Steam Espresso Machine - Black/Silver
Customer Rating
5 out of 5
5
Awesome product
on February 19, 2018
Posted by: Rboulch84
from Farmington, NM, USA
Gender:Female
Verified Purchase:Yes
I bought this product about 2 months ago and I am very happy with this product
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. CoffeeCustomer ServiceMay 10, 2018
Thank you so much for sharing your gratitude towards our services. We strive to always provident durable and efficient coffee brewers for any occasion.
Written by a customer while visiting mrcoffee.com
Customer Rating
2 out of 5
2
Medal taste
on February 22, 2018
Posted by: Amberbar
from L A, CA, USA
Gender:Female
I bought my Mr coffee espresso machine last week and every time I brew some espresso it tastes like medal. I cleaned it with vinegar and water and rinsed it out. It still tastes like medal. I bought a different brand of espresso thinking it might me that. It still tastes like medal. What is the cause of this.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. CoffeeCustomer ServiceFebruary 22, 2018
I am sorry for any trouble you are having with the espresso maker leaving a metal taste on your new maker. Based on the information you provided, please return the espresso maker to the place of purchase. Returning to the retailer is the quickest way to begin using your product again and will allow you to select your preferred replacement or exchange. If we can be of any assistance at all, please feel free to call us at (800) 672-6333 between the hours of 9AM-6PM EST Monday-Saturday. A Mr. Coffee product specialist will be happy to assist you.
Written by a customer while visiting mrcoffee.com
Customer Rating
2 out of 5
2
Disappointed
on February 27, 2018
Posted by: Yelnats787
from North Carolina, USA
Gender:Female
I received as a wedding shower gift and didn't use for about 6 months after. I'm not sure if it sitting in the box caused a lot of calcium or lime to build up but upon opening the water reservoir lid calcium deposits are visible. I've tried all the cleaning methods and can't get rid of the smell/ taste. I really like the machine. It's easy to use but I can't make decent espresso with it. :(
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. CoffeeCustomer ServiceFebruary 28, 2018
Please give us the opportunity to ensure that you're completely satisfied with your espresso maker, call us at (800) 672-6333. Specialists are available Monday-Friday 9am-6pm EST. Talk soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
1 out of 5
1
I have a problem at the second use
on March 1, 2018
Posted by: Gllardoo
from Kuwait City, Kuwait
The machine is only light on when i roll the indicator to brew and dont make anything even if i stayed forever . What should i do and im out of the US ?!!!!!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. CoffeeCustomer ServiceMarch 7, 2018
All of our products that are sold in the United States and Canada are manufactured and UL approved for 110-120 voltage. We do not recommend using them in different countries due to the difference in voltage. Additionally, doing so will void your warranty.

I am sorry, but it is not possible to troubleshoot issue with your espresso maker as it is being used outside of the recommended guidelines. Again, we recommend our MrCoffee be used with 110-120 voltage.
Written by a customer while visiting mrcoffee.com
Customer Rating
4 out of 5
4
Great features
on March 8, 2018
Posted by: Juliana
from Michigan City, IN, USA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I loved my coffee maker! It’s very easy to do fast and the taste is great! The milk frother works perfect for us!
I would recommend this to a friend!
Response from mrcoffee.comBy Mr CoffeeCustomer ServiceMarch 13, 2018
Thanks for taking the time to let us know how much you love your espresso maker. We're thrilled to be a part of your daily routine. Keep on frothin'!
Written by a customer while visiting mrcoffee.com
Customer Rating
4 out of 5
4
Almost Perfect
on March 14, 2018
Posted by: SalF
from Piscataway Township, NJ, USA
Gender:Male
Verified Purchase:Yes
Excellent for price paid. A little clunky in design. Worth it anyway, but don't expect high end. Decent cappuccino.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. CoffeeCustomer serviceApril 25, 2018
Thank you for your feedback! We assure you it doesn't go unnoticed. Happy brewing!
Written by a customer while visiting mrcoffee.com
Customer Rating
5 out of 5
5
Expresso maker
on April 5, 2018
Posted by: Ghhh
from Texas, USA
Gender:Male
Verified Purchase:Yes
I bought this to replace my 4 year old one and I am glad I did, it is faster than the old one and easier to use
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. CoffeeCustomer serviceApril 26, 2018
Thank you for your loyalty to our brand, we most certainly appreciate your feedback. We hope to continue to deliver the exceptional service at all costs. Happy brewing!
Written by a customer while visiting mrcoffee.com
Customer Rating
5 out of 5
5
Great excellent
on April 5, 2018
Posted by: Juanomaya55
from Winter Haven, FL, USA
Gender:Male
Verified Purchase:Yes
I drink the best coffe and cappuccino in my great mr coffe steam, awesome
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. CoffeeCustomer serviceApril 26, 2018
Thank you so much for the compliment! We strive for decadent, crisp coffee in every single sip. Happy brewing!
Written by a customer while visiting mrcoffee.com
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