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Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - Steam Espresso Machine - Black/Silver
Average Customer Rating:
3
Rating breakdown 229 reviews
5 Stars
54
4 Stars
50
3 Stars
28
2 Stars
30
1 Star
67
51%of customers recommend this product.
(
107 out of
210)
Customer Reviews for Mr. Coffee - Steam Espresso Machine - Black/Silver
Customer Rating
2
Exploding mr coffee
on February 28, 2019
Posted by: Flackjacketcoffee
from Temple, TX
Gender:Male
We’ve had this for about 2 years and in the 2 years it’s exploded 2 times.
Coffee is good just have PTSD from the coffee maker.
Coffee is good just have PTSD from the coffee maker.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: Maddy17
from Westchester NY
Gender:Female
Verified Purchase:Yes
This is my second Mr. Coffee machine. The first was a great workhorse that provided four cups at a time instead of just one. I can also use whichever brand I prefer with this as opposed to the pods. I am using this coffee maker like the last. It is reasonably priced, and again a great machine for home use and when I have parties. I bought this coffee maker based on my first experience with the Mr. Coffee machine.
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care , February 18, 2021
Thank you for leaving such a nice review about our Mr. Coffee® Steam Espresso and Cappuccino Maker. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Mr. Coffee!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Started great
on March 18, 2019
Posted by: Cystal
from Louisiana
Gender:Female
I purchased this machine things started out great . I would enjoy my espresso 3-7 days a week. I’ve always known Mr. Coffee products to have longevity after today I really question it. I’ve been using this product for almost a year now with no issue. I was setting in my room while my espresso was brewing good thing I was because it exploded espresso grinds all over the kitchen pot broken. I cleaned up the mess cleaned the pot I figured let me try it again this time I had to use my frothing pitch to catch espresso good thing it’s steel cause guess what another explosive sound coming from the kitchen I’m officially over it and disappointed! Now I have to go an purchase and espresso and do more research to get another machine
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Explosion
on April 13, 2019
Posted by: Yairaliz
from Buffalo N.Y
Gender:Female
I bouht this a couple months ago for my mom. First month was great after 3 or 4 it took for ever to brew yesterday we where in The kitchen making some coffe it exploded all over the kitchen lucky she was far enough from it nothing happen. She told me it had happen once before and it allways acts up when She tries to make coffe for more than 3 cups.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Broke too soon
on April 20, 2019
Posted by: Fgyondla
from Woodstock, IL
Gender:Male
This has worked well for several months, then the coffee basket handle broke while removing it. Very disappointed!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, April 22, 2019
Thank you for submitting your review. Here at Mr. Coffee we make our products with the highest quality materials and we expect them to last. Please allow us to turn this experience around. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.
Written by a customer while visiting mrcoffee.com
Posted by: example 27
from Washington
Gender:Female
Verified Purchase:Yes
Found the cap a little inconvenient - not a good grip. Steamer in an awkward position. The flavor is very good. Thank you.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, April 25, 2019
Thank you for submitting your review. Your feedback is important to us, and it helps us to continuously improve upon our products and services. If there's anything we can do to assist you, please don't hesitate to contact us at 1-(800) 672-6333. We're here for you Monday-Friday, 9am-6pm EST.
Written by a customer while visiting mrcoffee.com
Customer Rating
2
On/Off switch broke off
on May 11, 2019
Posted by: Cetta09
from Longwood
My handle for the on/off just broke off. One reviewer said this was not covered under warranty. Is this the case?
Thank you.
Thank you.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, May 21, 2019
This is definitely not the kind of experience that we want you to have. In order to better assist you with the issue you are experiencing with your Mr. Coffee, please click on the live chat link here on our site. Agents are available M-Sat 9a-6p EST. You may also give us a call at 1-800-672-6333. For your convenience, we are available 8a-8p Mon- Fri, EST and 9a-6p Saturday, EST. We look forward to hearing from you!
Written by a customer while visiting mrcoffee.com
Posted by: Tara C
Gender:Female
Verified Purchase:Yes
We use it Monday through Friday since we got it. Very easy to use and clean. Saving tons of money weekly on making own drinks to go.
Response from mrcoffee.comBy Consumer Care , March 16, 2021
We are glad to hear that you find our Mr. Coffee® Steam Espresso and Cappuccino Maker very easy to use and clean. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Mr. Coffee!
Written by a customer while visiting mrcoffee.com