 |
Customer Reviews Collected from mrcoffee.com |
Mr. Coffee - Steam Espresso Machine - Black/Silver
Average Customer Rating:
3
Rating breakdown 229 reviews
5 Stars
54
4 Stars
50
3 Stars
28
2 Stars
30
1 Star
67
51%of customers recommend this product.
(
107 out of
210)
Customer Reviews for Mr. Coffee - Steam Espresso Machine - Black/Silver
Customer Rating
2
Smells like burnt plastic
on November 12, 2015
Posted by: Needcoffeedaily
Gender:Female
Just bought this and made a latte. The espresso and steamed milk both taste like burnt plastic (which is what the water reservoir smells like) any remedies for this situation? Very disappointed.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, November 18, 2015
I want to help clear this up for you and get you back up and running with your espresso maker. Please contact our Customer Care team at (800) 672-6333. We are here to help Monday-Saturday 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Great cappuccino for a great price!
on December 2, 2015
Posted by: Scottie
from Lethbridge, AB, Canada
Gender:Female
We have had two expensive cappuccino machines, the coffee of which, does not compare to this mighty little machine. Great coffee,sufficient creme, and good froth.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Disappointed
on December 6, 2015
Posted by: SMarin87
from Orlando, FL, United States
Gender:Female
I made the mistake twice of buying this espresso machine. The first one lasted 3 months, one day it just stopped steaming. I thought I had done something wrong so I bought it again and the steamer and brewer stopped working after 2 weeks. It seems like it's backed up, I hear the water boiling but nothing brews or steams.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, December 14, 2015
Please give us the opportunity to ensure that you're completely satisfied with your espresso maker. We encourage you to give us a call at 1-800-672-6333, so that we can turn your experience around. We will be glad to help you Monday-Saturday, 9am-6pm. We can certainly get you back up and running as soon as possible!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Defective
on December 14, 2015
Posted by: UnhappyinNC
from Louisburg, NC
Gender:Female
My husband bought this product for me and the steam feature wouldn't work. I played around with it and it finally produced steam. I unplugged it to follow the directions to make coffee and then it wouldn't come back on.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, December 21, 2015
We're sorry for the trouble you've had with your espresso maker, and would like to turn this experience around for you. Please reach out to our Customer Care Team at 1-800-672-6333, so that we can resolve this issue for you. We will be glad to help you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Badly burned
on December 19, 2015
Posted by: Frankandjanet
from Austin, TX, United States
Gender:Male
The fill cap was turned tight, but boiling water and steam was escaping around it and my wife was burned trying to unplug it. The "frothing aid" blows the milk out of the cup all over the place.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Junk
on December 26, 2015
Posted by: Meboy35
from Phillipsburg, OH, United States
Gender:Female
Got for Christmas. I've used espresso makers before so I'm knowledgeable of how they work. This thing brews all the water that is put in the machine and leaves non to steam. You can't take the top off to add water since it's hot and under pressure. Machine also doesn't sit level and seems to be made of cheap plastic. I think I'll be throwing this out and accept that I'm out $40. Sticking with keurig!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Customer Care, Mr. Coffee, January 13, 2016
We would like to assist you with your espresso maker and encourage you to give us a call at 1-800-672-6333. We will be more than happy to get you back up and running with your espresso maker and are here Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Posted by: Buchi
from Union City, CA, United States
Gender:Male
Verified Purchase:Yes
My prevoius Mr Cofee expresso maker worked over 8 yrs when the on-off turning switch broke. Have been very happy with its performance hope with next model the lid will be like very old model -easy to remove,Not roundish but narrow vertical piece ,easy to hold.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Poor frothing
on December 29, 2015
Posted by: Ljones
from Maple Shade Township, NJ, United States
Gender:Male
I bought this machine for my significant other for Christmas. He is a barista so I figured he'd have fun with it making new drinks. The frothing arm doesn't even froth. It only makes hot bubbles which he is very dissatisfied with.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Customer Care, Mr. Coffee, January 13, 2016
We would like to assist you with your espresso maker, and encourage you to give us a call at 1-800-672-6333. We are here to help you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com