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Customer Reviews for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
Model: WF330ANW/XAA
SKU: 9742451
UPC: 036725578142
Wash fabrics in peace and quiet with this washer featuring Vibration Reduction Technology. The allergen and sanitation cycles ensure your clothes are thoroughly cleaned.
Average Customer Rating:
4.4
out of 5
(99 Reviews) 99
Rating Snapshot 99 reviews
5 stars
73
4 stars
12
3 stars
2
2 stars
4
1 star
8
85% of customers would recommend this product to a friend
(
84 out of
99)
Customer Reviews for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
Review 1 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
Posted by: Chubbert
from Palm Bay, FL
on 01/28/2011
What's great about it: Everything
What's not so great: I should have bought the color red; it's beautiful.
I love this washing machine. I love the music it plays after your wash is done. My clothes are cleaner. I'm saving water and electricity. It spins my clothes so well I use less propane for my dryer. I can't wait to get its partner; the dryer so I can drop the propane that costing me major bucks. I have no complaints about this machine.
I would recommend this to a friend!
+20points
37out of 54found this review helpful.
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Review 2 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
Great Washer/Dryer
Customer Rating
4.0
Value for Price
4.0
Quality
4.0
Features
4.0
Performance
4.0
What's great about it: Cleans well, efficient, quiet, easy to use
What's not so great: Slight rattle (not a deal breaker, please see my review)
I researched a lot of washer/dryers before my purchase. It came down to this one and LG (which is another great brand). I ended up going with the Samsung because I caught a sale. I'm very happy with the purchase. I've had them for almost a month and the washer/dryer work very well. I highly recommend them. The high efficiency was a no-brainer to buy with expensive as utility bills can be. The rattle I mentioned above was from the back of the washer. There is a small white plastic screen that vibrates during the spin cycle (which I fixed myself, not a deal breaker). For $700 it shouldn't rattle, but it doesn't effect the actual performance at all. Now, both machines are very quiet and they don't vibrate at all. I highly recommend this machine. Also, people have been bashing the Best Buy delivery guys on this site, but I had a very good experience with mine. I caught the free delivery deal and it worked out. They were professional and very helpful and even stacked the machines for me. On the stacking kit, the kit best buy offers (SK-5A/XAA) works for this machine. I hope this helps anyone that's looking.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Always get the deal, Design conscious
I would recommend this to a friend!
0points
0out of 0found this review helpful.
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Review 3 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
Not a good buy
Customer Rating
1.0
Value for Price
1.0
Quality
1.0
Features
2.0
Performance
1.0
What's great about it: plays nice music
What's not so great: Does not spin out any size load
We purchased this washer based on the good reviews....wish I had went with another brand.... doesent spin out after only having for 1 day takes about an hour and a half to do one load of laundry....doesnt matter the size of the load we tried them all...just doesnt spin out....called customer support they said it wasnt a technical issue and to add towels to the load...returned it to Best Buy they were more then helpful went with an LG model instead.
No, I would not recommend this to a friend.
+1point
1out of 1found this review helpful.
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Review 4 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
Excellent washing machine
Customer Rating
4.0
Value for Price
4.0
Quality
4.0
Features
5.0
Performance
4.0
What's great about it: Gets the job done
What's not so great: Nagging when it's finished
If a machine is going to nag, it should be programmable so it can at least nag in a "tone" the user selects. Next years model upgrade?
This product is or has... All the cycles I need, Energy efficient, Doesn't vibrate my house, Quiet
I would recommend this to a friend!
0points
0out of 0found this review helpful.
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Review 5 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
A bit disappointed
Customer Rating
4.0
Value for Price
4.0
Quality
4.0
Features
5.0
Performance
3.0
What's great about it: Washes clothes great
What's not so great: Sometime can't balance load for spin
This machine washes clothes great and is fairly quiet. It seems to have trouble sometimes finding balance for the spin cycle. Normally the washer spins out clothes so completely that drying time is very fast. When an attempt to spin fails because of imbalance it will roll the clothes around and try several times, but when a balanced spin can't be found it will stop leaving the clothes heavy with water. And, there is no way to activate the spin cycle only to attempt again. I would gladly recommend this machine except for the spin issue.
This product is or has... A great water saver, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Easy to use controls
About me... Looking for energy savings, Budget Conscious, practical
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
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Review 6 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
Sometimes You Get Unlucky
Customer Rating
1.0
Posted by: Benny1982
from Dallas, TX
on 04/19/2012
Value for Price
1.0
Quality
1.0
Features
4.0
Performance
1.0
What's great about it: Nothing
What's not so great: Doesnt spin out large loads
Well I must have gotten the lemon considering the many positive reviews, but my experience with this washer was not a good one. Within the first week, we realized the spin cycle was not functioning properly. Large loads would not spin out properly, leaving the cloths wet in the machine when finished.
After following all of the suggested fixes from Samsung (including "adding additional towels to the cycle to even out the load) - we decided to return the set and go with LG.
I must not be the only one who has had this issue as there are a lot of “self-help” articles by Samsung about it. And – for those of you who remember your mother’s old Maytag, Kenmore or Speed Queen – why can’t they just make a washer that works, doesn’t have 100 error codes and can be loaded to capacity without wimping out?
Bottom line - the washer is advertised as extra-large capacity but fails to be able to stand up to the rigors of weekly wash day. For those of you who are curious – the LG has been fabulous. Thank you to Samsung and Whirlpool (the set I had before the Samsung that didn’t last long) for helping me find the perfect washing machine – an LG!
About me... Appliance snob, Design conscious
No, I would not recommend this to a friend.
+1point
1out of 1found this review helpful.
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Review 7 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
over an hour and a half for a regular load
Customer Rating
1.0
Value for Price
2.0
Quality
1.0
Features
2.0
Performance
1.0
What's not so great: clothes come out still wet
Very disappointed. We have a busy family of 4 and do not have time to babysit this washer. The normal load takes over an hour and a half to finish. Doesn't get up to full spin cycle and clothes come out wet and then we have to re-spin. We called to have it checked and the service person came out to replace the computer board. We were told this is how they are now. We put very little detergent in, but the load still takes a very long time and gets stuck in the spin cycle and takes too long to finish a load.
About me... Parent of kids
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
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Review 8 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
READ BEFORE YOU BUY
Customer Rating
1.0
Value for Price
1.0
Quality
1.0
Features
4.0
Performance
4.0
What's great about it: FEATURES
What's not so great: MOISTURE RETENTION INSIDE
HOLDS MOISTURE INSIDE AFTER A WASH LOAD EVEN DAYS AFTER USE. YOU CAN SEE THE MOISTURE ON THE GLASS DOOR. THE ONLY WAY TO PREVENT IT WOULD BE TO KEEP THE DOOR AJAR THEREFORE CAUSING A HAZARD TO CHILDREN. IF YOU WASH ANY CLOTHING WITH PET HAIRS, MOST OF IT DOES NOT GET WASHED OUT OF THE WASHER BUT INSTEAD THEY STAY TRAPPED OR STUCK TO THE GASGET OF THE DOOR. MORE TROUBLE THEN NEEDED TO HAVE ADDITIONAL WORK BY CLEANING THE GASGET OR DRYING THE DOOR AND LEAVING IT OPEN. PLUS THERE IS A FILTER DOWN ON THE BOTTOM THAT NEEDS TO BE DRAINED ONCE A MONTH OR SO. JUST ANOTHER CHORE. HAVENT HAD THE WASHER FOR 3 DAYS AND I HAVE RETURNED IT. THE DRYER THAT MATCHES THIS WASHER IS A GREAT BUY.
This product is or has... Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Quiet
About me... Parent of kids, Design conscious
No, I would not recommend this to a friend.
-6points
3out of 12found this review helpful.
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Review 9 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
Get foot pads!!!
Customer Rating
4.0
Value for Price
4.0
Quality
4.0
Features
4.0
Performance
5.0
What's great about it: Very Quiet
What's not so great: Will "walk" without foot pads.
Overall, I like this washer very much. It will move or "walk" as they call it during a spin cycle. It's fairly negligible initially, but if left without correction, you will see a 1ft gap between your washer and dryer. I bought "anti-vibration" foot pads, and the walking stopped. Get them at Amazon or Lowe's . Vibration is NOT the issue, this thing is very quiet.
This product is or has... A great water saver, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet
About me... Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 10 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
unbeatable in its price range
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: price and performance
What's not so great: can't make pancakes
After 2 bad Maytag Neptunes in 10 years , enough was enough. After hours of research, I decided on this washer and equivalent dryer. Boy Howdy, do they rock. Cleaner clothes, almost dry when they come out. Quiet, water and electricity efficient, you can spend twice the money ($1264 for both at Best Buy, awesome) I can't believe you can get twice the washer/dryer. My sister bought the $2400 LG W/D ,doesn't do any better a job on anything. Love'em !!
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Appliance snob, Always get the deal, Parent of kids, Design conscious
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 11 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
Good washing machine
Customer Rating
4.0
Value for Price
4.0
Quality
5.0
Features
5.0
Performance
4.0
What's great about it: Quality and price
What's not so great: Takes too long to complete
It is a good product. So far working great but a bit slow compare to other
product. Washes great and noise is low. It a good buy.
product. Washes great and noise is low. It a good buy.
This product is or has... All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Quiet, Easy to use controls
About me... Looking for energy savings, Always get the deal, Design conscious
I would recommend this to a friend!
-1point
0out of 1found this review helpful.
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Review 12 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
Washer is Perfect
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
So far we love our new washer and dryer. Has all the features and more that we need. Clothes come out clean. All cycles are quiet, first couple times we used it I kept checking to see if it was even on.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Parent of kids
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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Review 13 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
Poor Best Buy Service
Customer Rating
2.0
Value for Price
3.0
Quality
2.0
Features
3.0
Performance
2.0
The product is ok but Best Buy has poor service. m
About me... Looking for energy savings
No, I would not recommend this to a friend.
-17points
0out of 17found this review helpful.
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Review 14 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
Overall happy
Customer Rating
4.0
Value for Price
4.0
Quality
4.0
Features
4.0
Performance
4.0
What's great about it: ready to go setup.
Was everything salespersons said it was.
Great capacity and a time saver for a busy mom.
Great capacity and a time saver for a busy mom.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Teenage kids, Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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Review 15 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
Everything I was looking for in a washer
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
This is my first HE front load washer that I purchased with the matching dryer (DV330AEW/XAA). It has a very large capacity, haven't tried a queen comforter in there yet but I have a feeling it will be fine. Very quiet even when spinning a full load, and knows when the drum is off balance and will stop and recenter the wash before spinning again. Good mix of cycles and the standard wash so far has done a great job on a variety of different fabrics. Very satisfied with this!
This product is or has... All the cycles I need, Energy efficient, Doesn't vibrate my house, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Design conscious
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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Review 16 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
one year review
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Excellent product
What's not so great: Nothing
Everything about this washer is amazing. It is basically silent other than a slight "whirring" noise during the final spinning cycle. Even then it is very quiet on a ceramic tile floor. Would likely be even quieter on a hardwood or vinyl floor.
There are literally zero cons about this machine. We bought it with its matching dryer (Samsung model DV330AEW) about a year ago so anything annoying or any nuances would likely have presented themselves by now... and haven't.
Our clothes are cleaner and brighter than before and are finished washing in much shorter time (25-35 mins for a normal+ load). We're saving a lot of water and power which has been evident in our utility bills. There are cycles to match any need which believe it or not comes in very handy if you've never had the opportunity to use a washer with specialized cycles. There is a bedding cycle which uses scalding hot temps to deep clean things in addition to countless other cycle options. My fiance uses a very gentle cycle for bras, panties, etc. to keep lace from tearing and whatnot. Keeping her happy is what this is all about... am I right?
We ended up purchasing this specific washer/dryer set because the Samsung set we were looking at happened to be out of stock. The local Best Buy store (Athens, GA) was very accommodating and offered to price match this set with the lower price of the less-featured set and also tossed in free delivery.
We could not have been any more pleased with this purchase in regards to both the product itself as well as the service provided by Best Buy. I'd highly recommend this washer to anyone in the market for an upgrade. You definitely would not regret the decision.
One last thing... if you do end up purchasing this or any other Energy Star certified washer, you may be eligible for an incentive rebate from your power company. I know Southern Company (Georgia Power, Alabama Power, etc.) offer such a rebate. Doesn't hurt to check!
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Budget Conscious, Always get the deal, Design conscious
I would recommend this to a friend!
+8points
8out of 8found this review helpful.
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Review 17 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
Great Washer!!!
Customer Rating
5.0
Posted by: LouisianaJeff
from Broussard, LA
on 12/22/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
I bought this as an open box item, but have NOT regretted buying it one bit. It is great, quiet, efficient and easy to use. I bought a matching dryer to go with it! They look great and work great!!
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Always get the deal, Design conscious
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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Review 18 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
Good, But Maybe Not a Great Value
Customer Rating
4.0
Posted by: StevenIra
from Los Angeles
on 12/14/2011
Value for Price
4.0
Quality
5.0
Features
4.0
Performance
3.0
What's great about it: Beautiful and Sturdy
What's not so great: Cycles take too long. No options for an extra rinse or spin.
This is my second front loader. My first was a Frigidaire that I bough about seven years ago for $1000 with its matching dryer. That set or their equivalents now retails for ~$900. They performed great, but unfortunately, I had to give them away. So after being without a clothes washers and dryer for a year, I looked for a new set thinking it was time to upgrade a steam washer and dryer.
I bought this Samsung set-- the washer and its matching steam dryer-- for $1100 in a Pre-black Friday sale around Thanksgiving. I had the pair installed earlier this wee and I have done a half dozen cycles on the machine. The machine has been up to snuff thus far but honestly I am not completely impressed.
BB delivered the product early in the morning and installed the washer. They even attached my dryer electric cord even though I bought it else where (I needed an extra long cord that BB didn't carry#. However, they would not stack the dryer since it was in a closet and claimed it was too difficult. I wound up doing that myself.
As far as the machine's performance goes it is good in most respects and works about as well as my previous washers. It does suffer in two critical ways. #1# The machine has a fair number of cycles, but most take about an hour to complete which is a long even for a front loader. The cycles take quite a bit longer if you want steam or you choose other options. So this machine really needs another short cycle besides the quick and delicate cycles it already has. #2) There is no option for an extra rinse or an extra spin. The latter would be particularly useful for those of use that don’t want to run the spin on high.
The Samsung machines do seem sturdier despite being the same weight as my old machines. They also have a larger capacity which may be helpful for some although it means little to me. The washer displays the time a cycle will take and the left in the cycle which can be very helpful for planning purposes although thus far cycle always that longer than the machine “expects”.
One bit of warning, if you use the Sanitize cycle, make sure everything is extremely color-fast. I washed a towel in that cycle that was normally color-fast and I came out looking bleached.
My conclusion so far is that while the machine is good, it can’t be great without quicker wash times and a few extra cycle options. Quite frankly it is those simple feature that really make a huge difference. I absolutely can’t imagine this pair being worth their ~$1500 to $2000 list price but given that I paid only $200 more than the entry level front-loaders, I am satisfied with the deal I got.
This product is or has... Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Quiet, Easy to use controls
About me... Budget Conscious, Always get the deal, Pet owner, alergies, owned other front-loaders
I would recommend this to a friend!
+3points
4out of 5found this review helpful.
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Review 19 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
Great Washer
Customer Rating
5.0
Posted by: EasyRider
from Plymouth, MA
on 11/15/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Function and Price
What's not so great: Can't find anything wrong.
Bought this washer about two months ago. So far so good.
Unit is very sturdy and functions very quietly. My wife and I have used every cycle and all function very well. I don't know if I'm imagining things... But washed items seem to smell better than I remember from my old set. The ease of use is ridiculous. I've only looked in the manual to reference maintenance of the machine. Also bought matching dryer. Above could be said the same for the dryer.
Matter of fact? I'm cutting and pasting this review for the dryer.
Unit is very sturdy and functions very quietly. My wife and I have used every cycle and all function very well. I don't know if I'm imagining things... But washed items seem to smell better than I remember from my old set. The ease of use is ridiculous. I've only looked in the manual to reference maintenance of the machine. Also bought matching dryer. Above could be said the same for the dryer.
Matter of fact? I'm cutting and pasting this review for the dryer.
Would highly recommend this item to anyone that earns a paycheck and doesn't want to give it all away.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Teenage kids, Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
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Review 20 for Samsung 3.7 Cu. Ft. 9-Cycle Ultra Capacity Washer - White
After 3 months..
Customer Rating
5.0
Posted by: WifeMom4
from Rosenberg, TX
on 10/22/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Big loads at once
What's not so great: ...nothing
it is still going strong and I stuff it full of clothes on a daily basis. I like all the different settings and it seems to work well.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Parent of kids
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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