I have been using it for 2 weeks now, I love it. My steaks char -broil great..
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, February 23, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Most uneven cooking grill I have ever used.
on March 6, 2017
Posted by: nicknames suck
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
I've used it three times and I might just give it away and go buy something else. T he back of the grill is at least 200 degrees hotter than the front. Why have a searing burner when the entire back of the grill sears all the time? I bought this for the size, but I can only use the front half.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Devon P, SME, March 7, 2017
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Was a case created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
The heat tents corroded and must be replaced
on May 27, 2025
Posted by: Thomas M
Heat tents should be of a more heave metal to avoid corrosion
Response from Char-Broil, LLCBy Gavin, CARE Team, May 31, 2025
Thank you for your feedback. We’ll share your suggestion with our product team as we’re always looking for ways to improve both durability and performance.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Corroding parts
on June 6, 2025
Posted by: Thomas M
Part #22 & #23 are corroding after just over one year WHY? Will they be replaced?
Response from Char-Broil, LLCBy Alex, Customer Care, August 13, 2025
"Thank you for sharing your feedback. We value your opinion and are always working to improve. If there’s anything specific, you’d like to address, don’t hesitate to give us a call at 1-866-239-6777."
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Works well
on August 13, 2025
Posted by: Tom B
Does the job. Only gripe is the framing that holds the wheels is rectangular instead of square so is better for rolling side to side not front to back. Have had to replace rear wheel and leg extenders multiple times. Needs a perfectly flat surface. Cooks well though!
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Has been going for 10 years
on September 17, 2025
Posted by: Aamina M
This is an amazing grill. I need some replacement parts but overall still works amazing well.
Written by a customer while visiting Char-Broil, LLC