Char-Broil, LLC Customer Reviews Collected from Char-Broil, LLC
Char-Broil - The Big Easy Infrared Smoker, Roaster and Grill - Black/Stainless-Steel
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 231 reviews
5 Stars
167
4 Stars
38
3 Stars
13
2 Stars
4
1 Star
9
92%of customers recommend this product. 
(
188 out of 204
)
Customer Reviews for Char-Broil - The Big Easy Infrared Smoker, Roaster and Grill - Black/Stainless-Steel
Customer Rating
5 out of 5
5
Awesome Device
on November 14, 2016
Posted by: Cookin Jack
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
I purchased the grill in July '16. Assembly was not difficult. I read and watched MANY reviews regarding cooking techniques involving different meats, then finally "jumped in"! I am a novice for sure, and started with grilling brats and roasting chicken breasts, which turned out fine. I have done 2 pork shoulders, the first was ok, the second much better with a bit more time and resting. I have been deep frying turkeys for Thanksgiving for the past 5 years, so this year with the Big Easy I tried one without the oil. Wow! My wife and I agreed as good, if not better, than the fried version. No mess, no clean up, no left over oil to deal wit, no need to "guard the fryer" during cooking. Turkey was crispy, juicy, and tender!
A couple of hints I can share-First, regardless of the meat being cooked, adequate rest time after cooking/before cutting (at least 20 mins). Second, for turkey-brine for 24 hrs, beginning cooking at room temp, DRY skin before inserting in cooker, and again resting for 30 mins before carving. For pulled pork, 195 degree internal temp and wrap/rest for 1 hr helped the meat to "pull" wonderfully! A good quality temperature probe/receiver (wireless) is a great tool and makes cooking more convenient. Use recommended temps for meats, but the 195 degree for pork is recommended to be able to pull(shred) it. Sliced is not a problem at 165 degrees. Looking forward to Thanksgiving turkey again, as well as a brisket at some point!
You tube has some good videos to help too!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SMEFebruary 29, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1 out of 5
1
Rusted less than a year old
on May 15, 2017
Posted by: Markckraft
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
Bought it less than a year old the paint and outter body is rusting. Poor materials on this gril.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SMENovember 3, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4 out of 5
4
Great grill
on January 16, 2017
Posted by: Markkr
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
Bought this grill about 8 months ago and love it. I didnt give it a 5 star for one reason i wish it had a vent you can adjust on the top and a thermometer on it. When you want a low and slow smoke this grill cant get low enough on the temperature. But for the most part all my meals come out great and no flare-up. I would definitely recommend this grill.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SMENovember 20, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
Happy owners
on March 9, 2017
Posted by: AjandSarah
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Amazing piece of equipment. It really does it all. We have smoked a chicken, Turkey, picnic roast and tri-tip. Each time the meat is juicy, the skin is crisp and the smoke flavor, if you like, comes right through the meat. The grill on the Big Easy makes great burgers, dogs, chicken and steaks. Great lines and rare to well done. What's crazy is who good the leftovers are!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SMEFebruary 9, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4 out of 5
4
Great product
on May 2, 2017
Posted by: hollyj 2004
Gender:Female
Level of expertise:Intermediate
Length of ownership:6 months
We have had the Big Easy Smoker Roaster Grill for about two years. I got it to do our Thanksgiving turkey. We grinded the turkey overnight. It turned out delicious. Moist and tender with skin nice and crispy. Even the drippings made great gravy. We have since done several other turkeys, chickens, ribs and hamburgers. Everything we have cooked has been delish. Would buy again and recommend it without hesitation to any one who liked deep fried turkey.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SMENovember 17, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
easy way to great meals
on May 7, 2017
Posted by: denny110
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
I have cooked chicken turkey and ribs on my new cooker and they all came out great.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SMEFebruary 2, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
best grill I ever bought
on May 10, 2017
Posted by: Randallhank
Gender:Male
Length of ownership:6 months
I bought mine 5 years ago ,never had one to last this long with out rusting out,cooks better than any other grill, It does everything perfect ,I rate this grill a 10 plus...Randy V
I would recommend this to a friend!
Response from Char-Broil, LLCBy SMEFebruary 1, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
everything in on compact unit
on May 19, 2017
Posted by: DebbbieD
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 week
we live in a smal space. We wanted a smoker but no room. Now we have it all. It is versitile and easy to use. The steaks were juicy and looked beautiful.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SMEFebruary 1, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
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