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Customer Reviews Collected from Char-Broil, LLC |
Char-Broil - The Big Easy Infrared Smoker, Roaster and Grill - Black/Stainless-Steel
Average Customer Rating:
4.5
Rating breakdown 231 reviews
5 Stars
167
4 Stars
38
3 Stars
13
2 Stars
4
1 Star
9
92%of customers recommend this product.
(
188 out of
204)
Customer Reviews for Char-Broil - The Big Easy Infrared Smoker, Roaster and Grill - Black/Stainless-Steel
Customer Rating
5
Best Outdoor Cooker Ecer!
on June 28, 2017
Posted by: VA Bob
Gender:Male
Length of ownership:1 week
I usually don't write reviews but the Big Easy is definitely worth sharing. I've only owned it a few weeks and cooked on it a couple of times with excellent results each time. Cooks quick and the grill works great! You can't beat the nice smoky taste and delicious juicy meats. Highly recommend!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 29, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Very Versatile
on August 11, 2017
Posted by: DurangoSRG
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
I'm very pleased with my Big Easy SRG. It was time for me to buy a new grill when a friend recommended the SRG. Love the ability to grill, roast and smoke all in one unit. I've had a brisket smoking while baking potatoes on a upper rack and grilling vegetables all at the same time!
Sure there are some trade offs with this combo unit. The grill surface is smaller than most grills. And the smoker runs hotter than a traditional smoker. But overall it's been a great purchase and I'd recommend it to others.
The SRG is nearly perfect. My only issue concerns the flame being blown out (at low setting) from the wind. I've added a thermometer to the lid of my SRG and on several occasions noticed the SRG cooling down when it should have been running. I made the mistake the first time this happened by just clicking the igniter and got a "WOMP" of gas igniting! Since it's difficult to tell if the flame is lit or not I now shut off the gas supply, wait a few minutes, then restart the SRG.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 25, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Best Grill Ever
on August 13, 2017
Posted by: JNellie78
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
I've had Big Easy for 20 months and I use it probably 3x a week and everything I cook turns out amazing!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 25, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
Need complete recipes
on August 17, 2017
Posted by: 1ruthie
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 week
Regarding Big Easy Roaster, Fryer, Grill together. Never had trouble putting anything together that we ordered on the internet before. But in this case we ended up paying someone....Once together we have found it very easy to use. The "recipes" in the book that came with it are only for big pieces of meat. They tell you how long per pound but don't tell you anything about where to set the heat. High, medium or low would be a great help. There are no recipes for smaller pieces such as chicken thighs, pork chops, etc. I have search the internet for complete recipes with instructions and found very little.
Response from Char-Broil, LLCBy Dustin, SME, August 18, 2017
We value you as a Char-Broil customer and want you to enjoy using your Big Easy Smoker, Roaster & Grill. When looking at the minutes per pound cooking provided we recommend turning the control knob to high. Please take a look at the Community section of our site for tons of free cooking tips and recipes.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Best Grill I ever Owned
on September 17, 2017
Posted by: DD in FL
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
I have had this grill for a month and I love it. Easy to use and everything I have cooked has come out perfect. Steaks are cooked to pefection from edge to edge. Roasted a 5.5 lb. chicken in 50 min. and it was completely cooked and the juiciest I have ever eaten. Baked potatoes come out like potato skins you get in the restaurants. The only problem is the wood chip holder door gets stuck and is difficult to remove. I wonder if anyone else has this problem and how they solved it.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 25, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
cooks everything quickly and turns out delicious!!
on October 5, 2017
Posted by: MobleyDKD
Gender:Male
Length of ownership:6 months
It is seriously amazing! We have told many friends about it and many have purchased and love it as well! We should probably buy stock! Only suggestion you should add to product is a temperature gauge in lid. We added our own easily by drilling through top and inserting temp gauge. Makes it a lot easier to cook when you have idea on temperature. We use ours ALL the time and are ready to purchase 2nd one as we have worn out the first one after several years of using! It cooks a little differently than grill or smoker so may take a little getting used to because it is much faster at everything.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 24, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
BIG EASY 3-IN-1 SMOKER is my year around cooker
on October 12, 2017
Posted by: HowardJ
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
I've owned the 3 in 1 over two years and use it at least once a week.
I love the results I get from cooking on it and can't recommend it highly enough.
I love the results I get from cooking on it and can't recommend it highly enough.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Fabulous - we're hooked
on October 16, 2017
Posted by: Princezz
Gender:Female
My cousin purchased this fabulous grill, smoked turkey wings, deep fried turkey and smoked chicken and burgers - we are so impressed, we are buying! Phenomenal results worth the taste buds and short time to cook, easy clean up! We're in LOVE!!!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 15, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC