Char-Broil, LLC Customer Reviews Collected from Char-Broil, LLC
Char-Broil - The Big Easy Infrared Smoker, Roaster and Grill - Black/Stainless-Steel
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 231 reviews
5 Stars
167
4 Stars
38
3 Stars
13
2 Stars
4
1 Star
9
92%of customers recommend this product. 
(
188 out of 204
)
Customer Reviews for Char-Broil - The Big Easy Infrared Smoker, Roaster and Grill - Black/Stainless-Steel
Customer Rating
5 out of 5
5
Big easy
on June 10, 2014
Posted by: Jon1966
from Indiana, United States
Gender:Male
Length of ownership:6 months
Verified Purchase:Yes
Great for all types of cooking and smoking easy cleanup and reliable temps
I would recommend this to a friend!
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
Big Easy Smoker Roaster Grill
on June 10, 2014
Posted by: SugarDaddy
from Taber, AB, Canada
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
Awesome! The best! Best Turkey and Chicken I've ever tasted!
I would recommend this to a friend!
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
Very convenient.
on June 11, 2014
Posted by: Rhty
from Ocala, FL, United States
Gender:Male
Length of ownership:6 months
Verified Purchase:Yes
This is the second one I have owned. I will surely buy another one. A great product!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SMEApril 16, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
on June 25, 2014
Posted by: Dubs
from Columbia, SC, United States
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
Best product on the market not only for advanced users but also beginners.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SMEApril 5, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4 out of 5
4
Temp control knob stuck
on May 10, 2015
Posted by: wijalj
I have mine for a couple of years now I keep it covered and Well maintained. The temperature control knob is stuck, I cannot turn the gas flow on.Could you please tell me if there is a quick fix to this problem.
Thank you.
Response from Char-Broil, LLCBy DustinSMEMay 14, 2015
Please make sure that the control knob is fully pushed down and engaged when turning. Give us a call at 1-800-241-7548 if this issue continues.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
We love our Big Easy Smoker
on June 2, 2015
Posted by: Amy B
We have had both the regular Big Easy and now the Smoker, and the Smoker/Grill is the best. We had delicious grill even in the middle of a midwest winter! LOVE IT!
Response from Char-Broil, LLCBy SMEMarch 15, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
best grill ever
on June 8, 2015
Posted by: moediddley
hesitant to buy, however i have been smoking, grilling, frying for ever. you will NOT be disappointed!!
Response from Char-Broil, LLCBy SMEMarch 15, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4 out of 5
4
Great Smoker
on June 11, 2015
Posted by: Bigboots
I have had my smoker, grill roaster for a couple of years now and I love. The only negative is I would like more smoke and have not been able to find a way to get it. I have cooked roasts, turkeys, chickens, beef and pork ribs, sausage, steaks, .....everything and I love it.
Response from Char-Broil, LLCBy SMENovember 28, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
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