[This review was collected as part of a promotion.] The pedestals work perfectly with the washer and dryer. I could not imagine the washer and dryer without them, they would be much too low to use easily. Make sure you get the pedestals if you get the front load washer and dryer.
[This review was collected as part of a promotion.] Bought a new washer and dryer. They are deeper than the old ones and harder to reach down in to get clothes out. So, after the fact, we had the company come back and install the pedestals. Great addition! It makes unloading clothes and moving them from washer to dryer so much easier. Also having the drawers in the bottom for storing things is very helpful.
I bought this after buying the LG washer. The salesperson said that the washer would fit on my Whirlpool pedestal. It wouldn't so I had to make a last minute call to Lowes (where I got the LG washer). The salesperson (different one) and the manager worked to allow me to get the pedestal ordered over the phone and delivered with the washer.
Purchased and delviery was supposed to be within a week or so. The item was lost in transit and LG refused so send a replacement or issue me a credit. I am disputing the charge, but this poor service should be avoided!!
Quality
2
Value
1
Response from lg.comBy JaNika Wiley, Social Media, November 7, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
[This review was collected as part of a promotion.] I’m not one to buy “accessories” such as this but… it does make it easier to load and unload laundry. It was really easy to install, quick and is sturdy. Originally got it for a household member with back problems and they find it a lot easier to do laundry now.
Pros: ease of use
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social Media, April 11, 2023
Hey there. Thank you for sharing the love with our LG Pedestal. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.